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"We were in Lugano for just one night for my partners birthday and wish we could’ve stayed longer. The staff were very kind and upgraded our room for the birthday celebration! We also were able to arrange a free shuttle to the train station when we left. Beautiful view from the room and other areas in the hotel. We didn’t get a chance to use them, but the wellness amenities seemed great as well. Would stay again! "

"Food was amazing, staff was so kind and welcoming. Will absolutely stay here again!"

"Beautiful apartment. Lovely spa and decent gym. Really supportive staff. Great location. Right on the high street in the new village. Great restaurants and shops and wine bar. A ten minute walk to the gondola / train station and old town. "

"Love my yearly visit to this welcoming lovely hotel"

"Really lovely stay - rooms with amazing views of the mountains, staff were incredible, helpful and so friendly. Special shout out to Sandor who made us laugh! Only minor feedback is there are very limited breakfast choices for vegans and limited eggless options fo vegetarians "

"So quiet and clean!!"

"The breakfast served in the dining room is amazing, excellent selection of any kind of food you may eat. The service and staff are exquisite. Only the building needs to be refreshed and the rooms to be equipped with USB plugs or international plugs fur foreign travelers. "

"Room v. Clean ,wounderfull veiw toof lake from high mountin excelent all staff ,excellent arab staff mainly very nice rozana reception's staff ,frindly ,helpfull .. I advice for it , "

"Please see concierge Giorgio when visiting. He is very helpful, attentive and knowledgeable. He went out of his way to make my stay easy and enjoyable. Thank you, Giorgio!"