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"As you would expect in Japan, very clean and staff were very helpful, polite, and efficient. Could not fault them. Rooms are small and the double bed against the wall meant climbing over my wife when wanting to go to bed..."

"Room size is good for 4 pax and area is well access to many shoppings and dining options."

"Clean room n front staff also good"

"The club floor includes great breakfast options akin to fine dining as well as a quiet & comfortable lounge. The location is very convenient with Shinkansen station, convenient stores, etc. all in walking distance. The staff is professional and friendly."

"Beautiful property with a large Japanese Garden and excellent dining facilities. Close to Tenba monorail station and the Tenba Market and only a 12 minute walk from Kokura Station. "

"Good location Friendly and professional staff Rooms were a bit old and outdated with a musty smell. They do not let you open windows. There is an air purifier but that doesn't do much to address the musty issue."

"The place is amazing. The only issue is the breakfast and dinner on offer. They never changed. It was the same thing over and over again. This was hard for someone like me who stayed for three days. It becomes unappetising after a while. Many guests have decided to eat out instead. A little bit of variety could have helped. This can be done well without blowing the budget, if they were adhering to a set amount. Overall, I give it a 4 instead of a 5. But had I stayed only one night, the food would have been a non-issue. In a way, this rating isn’t fair for them. However, I have to be honest."

"Restaurant staff were amazing!"

"This hotel had no desk clerk, but we were able to figure out how to check in and get the room lock code. The room was large by Japanese hotel room standards. It felt like a small apartment. The area had many restaurants and shopping areas close by. The laundry room had four washer/dryers that did an excellent job. They even automatically dispensed laundry detergent, so we didn’t have to go find any at a convenience store. "