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Grupotel Mallorca Mar

4.0 star property
Bayside aparthotel with 2 restaurants and 3 outdoor pools

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Photo gallery for Grupotel Mallorca Mar

Aerial view
Aerial view
Lobby sitting area
View from room
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Hot Tub
  • All inclusive
  • Pool
  • Spa
  • Breakfast available

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Apartment, 1 Bedroom (2 adults + 2 children)

Minibar, in-room safe, desk, free cribs/infant beds

Apartment, 1 Bedroom (2 adults + 2 children)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Sofa bed
Separate bedroom
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Studio (2 adults + 1 child)

Minibar, in-room safe, desk, free cribs/infant beds

Studio (2 adults + 1 child)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Sofa bed
Private bathroom
  • 25 sq m
  • Studio
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Studio (2 adults)

Minibar, in-room safe, desk, free cribs/infant beds

Studio (2 adults)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Sofa bed
Private bathroom
  • 25 sq m
  • Studio
  • Sleeps 2
  • 2 Twin Beds

View all photos for Apartment, 1 Bedroom (2 adults + 1 child)

Minibar, in-room safe, desk, free cribs/infant beds

Apartment, 1 Bedroom (2 adults + 1 child)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Sofa bed
Separate bedroom
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Apartment, 1 Bedroom (2 adults)

Minibar, in-room safe, desk, free cribs/infant beds

Apartment, 1 Bedroom (2 adults)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Sofa bed
Separate bedroom
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Passeig del Pintor Miquel Vives, s/n, Cala Bona, Son Servera, Mallorca, 7559

What's nearby

  • Bona Beach - 15 min walk
  • Pula Golf - 6 min drive
  • Cala Millor Beach - 7 min drive
  • Safari Zoo - 10 min drive
  • Torre de Canyamel - 11 min drive

Getting around

  • Manacor Station - 27 min drive
  • Palma de Mallorca Airport (PMI) - 63 min drive

Restaurants

  • ‪Panetosto - ‬8 min walk
  • ‪Bar Heladeria Rafaello - ‬4 min drive
  • ‪Bar @ Hotel Sur - ‬15 min walk
  • ‪Sa Caleta - ‬4 min drive
  • ‪Fonoll Mari Restaurant - ‬10 min walk

About this property

Grupotel Mallorca Mar

Bayside aparthotel with 2 restaurants and 3 outdoor pools
2 restaurants, 2 indoor pools, and 3 outdoor pools are available at this aparthotel. Free WiFi in public areas and a free beach shuttle are also provided. Additionally, a full-service spa, free water park access, and 2 poolside bars are onsite. Each apartment boasts a deep soaking tub and offers free WiFi and a kitchenette. For a bit of entertainment, a flat-screen TV comes with satellite channels, and guests can also appreciate conveniences like a refrigerator and a microwave.
Grupotel Mallorca Mar offers 270 accommodations with minibars and safes. Rooms open to balconies. Flat-screen televisions come with satellite channels. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs and hair dryers.

This Son Servera aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An outdoor tennis court and a complimentary water park with waterslides are featured at the aparthotel. 3 outdoor swimming pools and 2 indoor swimming pools are on site. In addition to a seasonal outdoor pool, other recreational amenities include a hot tub, a sauna, a fitness center, and a children's pool.

Guests under 16 years old are not allowed in the hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Vibuthi has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

All inclusive details

All-inclusive room rates at Grupotel Mallorca Mar are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Catalan, English, French, German, Italian, Spanish

Property amenities

Beach

  • Near the beach
  • Free beach shuttle
  • Beach towels

Pool/Spa

  • 3 outdoor pools
  • 2 indoor pools
  • Umbrellas
  • Sun loungers
  • Hot tub
  • Sauna
  • Steam room
  • Massages
  • Spa services
  • 3 treatment rooms
  • Facials
  • Hot stone massages
  • Aromatherapy
  • Sports massage
  • Body treatments
  • Body wraps
  • Hydrotherapy
  • Deep-tissue massages
  • Thai massages
  • Manicures and pedicures

Internet

  • Free WiFi

Parking and transportation

  • No onsite parking available
  • Free beach shuttle

Family friendly

  • Free crib/infant bed
  • Children's pool
  • Playground
  • Babysitting (surcharge)

Restaurants on site

  • Restaurante Principal
  • Restaurante Tapas

Kitchenette

  • Refrigerator
  • Microwave
  • Coffee/tea maker
  • Electric kettle

Dining

  • Buffet breakfast available for a fee daily 8 AM–10:30 AM: EUR 15 for adults and EUR 8 for children
  • 2 restaurants
  • 2 poolside bars and 3 bars/lounges
  • Minibar

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower/tub combination
  • Deep soaking bathtub
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite service
  • Pool or billiards table
  • Arcade/game room

Outdoor areas

  • Balcony
  • Terrace
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Meeting rooms
  • Business center
  • Computer station
  • Desk
  • Conference center (1615 square feet of space)

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (with limits)
  • Designated smoking areas (fines apply)

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Phone
  • Luggage storage
  • Safe at front desk
  • Newspapers in lobby (surcharge)
  • Free bottled water

Location highlights

  • Near the sea
  • On the bay
  • On the waterfront

Things to do

  • Fitness center
  • Outdoor tennis courts
  • Free access to water park
  • Waterslide
  • Beach volleyball on site
  • Yoga classes on site
  • Scooter/moped rentals on site
  • Tennis on site
  • Fitness classes on site
  • Windsurfing nearby
  • Hiking/biking trails nearby
  • Snorkeling nearby
  • Boat tours nearby
  • Scuba diving nearby
  • Kayaking nearby
  • Sailing nearby
  • Horse riding nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)

General

  • 270 rooms
  • 2 floors
  • 6 buildings
  • Built in 1998

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 8 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note this property enforces a strict dress code in its dining outlets. In the evening, men should wear pants, long or short-sleeved collared shirts, and appropriate footwear.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 16 years old are not allowed in the hot tub
Guests under 16 years old are not allowed in the spa

Property is also known as

Grupotel Esperanza Mar Aparthotel Son Servera
Grupotel Esperanza Mar Aparthotel
Grupotel Esperanza Mar Son Servera
Grupotel Mallorca Mar All Inclusive Aparthotel Son Servera
Grupotel Mallorca Mar All Inclusive Aparthotel
Grupotel Mallorca Mar All Inclusive Son Servera
Grupotel Mallorca Mar All Inclusive
Grupotel Mallorca Inclusive
Grupotel Mallorca Son Servera
Grupotel Mallorca Mar Aparthotel
Grupotel Mallorca Mar Son Servera
Grupotel Mallorca Mar All Inclusive
Grupotel Mallorca Mar Aparthotel Son Servera

Frequently asked questions

Does Grupotel Mallorca Mar have a pool?

Yes, this property has 2 Indoor pools, 3 outdoor pools, and a children's pool.

Is Grupotel Mallorca Mar pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grupotel Mallorca Mar?

This property doesn't offer parking.

What time is check-in at Grupotel Mallorca Mar?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Grupotel Mallorca Mar?

Check-out is at noon.

Are there all-inclusive benefits at Grupotel Mallorca Mar?

Some rate plans available at this property are all-inclusive.

Where is Grupotel Mallorca Mar located?

This family-friendly Son Servera aparthotel is located on the waterfront, within 1 mi (2 km) of Platja de na Marins, Bona Beach, and Sa Marjal. Cala Millor Beach and Club De Golf de Son Servera are also within 2 mi (3 km).

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Grupotel Mallorca Mar Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 42 out of 107 reviews
Rating 8 - Good. 51 out of 107 reviews
Rating 6 - Okay. 8 out of 107 reviews
Rating 4 - Poor. 4 out of 107 reviews
Rating 2 - Terrible. 2 out of 107 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was a excellent stay would recommend to anyone
Stayed 11 nights in Aug 2024

10/10 Excellent

suzanne

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff were friendly, rooms exceptiinally modern and clean . Food was very impressive , hugely surprised at the quality and variety. The chefs do a grand job ! Would defintely return
Stayed 6 nights in Apr 2024

10/10 Excellent

Gillian

Liked: Cleanliness, amenities, property conditions & facilities, communication
3rd visit to this hotel, caters very well for families especially with young chikdren. Large pool areas with plenty of sunbeds. Plenty of choice in the buffet restaurant abd short walk to the resort of Cala Bona
Stayed 8 nights in Oct 2023

8/10 Good

kevin

Liked: Cleanliness, room comfort
Disliked: Communication
Would stay again
More of a complex than a hotel, had to drive around twice to find check in. Dissapointed with communication. reported on the first night that the heating, cooling was not working and the patio door would not lock, these issues were ignored. Otherwise, very good stay and fantastic choice of food.
Stayed 4 nights in Apr 2024

8/10 Good

Doreen

Liked: Amenities, communication
The cleanliness around pool area was poor staff lovely food good but needed to be warmer room very good once Ac was working
Stayed 7 nights in Jun 2023

2/10 Terrible

stuart

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Title: Disappointing and Unacceptable Treatment We stayed at Grupotel Mallorca Mar in Cala Bona for 7 days (18/08/2024) on a half-board basis, and our experience was far from satisfactory. Upon arrival, we were only given a card to show when going to eat, with no further instructions. On the first day, we waited at the entrance of the dining area for five minutes, expecting someone to check us in, but no one came. When we asked a staff member, we were simply told to sit anywhere. This lack of organization set the tone for the rest of our stay. However, the most distressing incident occurred on the 5th day during dinner. My child, holding a plate of food, was suddenly grabbed by the wrist by the lady in charge of the dining room. She demanded to know where my child's wristband was. My husband, who had just arrived at the table, immediately showed the card, but there was no apology—just a dismissive "Ah, okay." This lady had seen us at breakfast and dinner for five days, yet chose to physically confront a child instead of addressing an adult. Touching someone's child is completely unacceptable, and any professional would know to approach an adult in such situations. If the staff were properly organized, someone should have been at the dining room entrance to check us in. When I went to the reception to complain, the response was shockingly indifferent. I was told, "Oh, that shouldn’t have happened. Someone should have checked as you arrived." That was it—no apology, no foll
Stayed 7 nights in Aug 2024

10/10 Excellent

Cyril

Liked: Cleanliness, room comfort, communication
Stayed 5 nights in Oct 2024

8/10 Good

Susana

Liked: Cleanliness, room comfort, communication
Ideal para ir con niños
La noche estuvo bien pero pedí cama matrimonial y nos dieron separadas, pregunté antes de reservar si el spa estaba muy caliente me dijeron que sí y cuando llegué para mí estaba frío, mallorquines que íbamos a por el spa. Nos pusieron en una habitación con vistas a la piscina infantil mucho ruido de niño. Limpieza, decoración y comida bien.
Stayed 1 night in Oct 2024

10/10 Excellent

Juana María

Liked: Cleanliness, property conditions & facilities, communication
Stayed 2 nights in Sep 2024

4/10 Poor

Luis

Disliked: Cleanliness, property conditions & facilities, communication
Stayed 8 nights in Aug 2024

8/10 Good

James

Liked: Cleanliness, communication
Stayed 4 nights in Aug 2024

6/10 Okay

Javier

Disliked: Communication
Hotel solo para turistas extranjeros. Masificado
Stayed 1 night in Aug 2024

6/10 Okay

Matthew

Stayed 8 nights in Aug 2024

8/10 Good

Bernard

Liked: Cleanliness, amenities, property conditions & facilities, communication
Bel hôtel, personnel d'accueil agréable, belles piscines, belles chambres Repas bons, pas toujours beaucoup de choix et pas assez varié mais qualité, Literie très dure mais nettoyage chaque jour est un plus
Stayed 7 nights in Jul 2024

10/10 Excellent

Miguel A.

Liked: Cleanliness, amenities, property conditions & facilities, communication
El buffet, el bar, la piscina y el servicio impecable.
Stayed 3 nights in Jul 2024

10/10 Excellent

Suhel

Liked: Cleanliness, room comfort, communication
Mycket trevlig och behjälplig personal. Poolerna uppdelade på olika delar av det stora hotellområdet vilket gör att de med minst barn är på en plats och de med äldre barn på annan plats. Maten är lite som All-inclusive mat är men ett brett utbud som passar alla.
Stayed 6 nights in Jun 2024

10/10 Excellent

María Isabel

Liked: Cleanliness, room comfort, communication
Relax total
El hotel es fantástico, todo el personal amable y simpático. Es un sitio estupendo para desconectar , todo muy cuidado y limpio. La comida excelente con una gran variedad.
Stayed 2 nights in May 2024

2/10 Terrible

Audrey

Disliked: Communication
Extrêmement décevant
Qualité des chambres bien, nourriture excessivement grasse et peu qualitative. Cadre ordinaire accueil et communication à revoir. Refus de la part de la réception de signer un document pour une prise en charge de mon séjour par mon travail. Dommage ils ont perdu un client et pour ceux qui ont la possibilité d’avoir une aide par leur travail sachez que cet hôtel refuse catégoriquement d’attester que vous avez séjourné dans l’hôtel.
Stayed 4 nights in May 2024

8/10 Good

Lucie

Liked: Cleanliness, room comfort, communication
Stayed 8 nights in Apr 2024

10/10 Excellent

Julienne

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wij hebben een top tijd gehad bij Grupotel. Het eten is erg uitgebreid en gevarieerd. Voor ieder wat wils. Ook het personeel is erg vriendelijk en de kamer werd dagelijks schoongemaakt. Leuk om met kinderen heen te gaan maar ook zonder kinderen vonden wij het leuk.
Stayed 10 nights in Sep 2023

10/10 Excellent

Onno Frank

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wij tweeen verbleven eind september op basis van HP, ruime keuze in aanbod en elke dag veel variatie. Wij kregen ipv de geboekte standaard kamer , een gratis update naar zeer ruime studio voor 4 personen. Mooi onderhouden resort met meerdere zwembaden. Vnl Duitse-, Engelse- en Nederlandse gezinnen. Vlak bij het begin van kilometerslange mooie gezellige boulevard met winkels en terrassen lopend van Cala Bona naar Calla Millor. Streekvervoer bushaltes voor het hotel. Animatie vnl gericht op kinderen. Hotel ligt in een rustige omgeving net buiten centrum Cala Bona. Goede service receptie voor informatie en bij oplossen kamerslotprobleem. Minpunt voor ons was slechte WIFI en kwaliteit stoelen eetzaal.
Stayed 6 nights in Sep 2023

10/10 Excellent

Szepesi

Liked: Room comfort, communication
Disliked: Cleanliness
Stayed 7 nights in Aug 2023

8/10 Good

Andrew

Liked: Cleanliness, room comfort, communication
Stayed 7 nights in Jul 2023

4/10 Poor

ANTONIO

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
Personal con excelente trato, destacando la Sra Pepa (super amable y servicial en todo momento), EXCEPTO el subdirector Sr.Xavi. Teníamos reserva para un estudio y un apartamento y nos entregaron dos estudios, según manifestó el Sr.Xavi no disponían de apartam. Solicitamos nos reembolsasen la dif (117€) y nos dijo que nos dirigiésemos a Expedia sin querer entregar ningún documento justificativo del error, ofreció un vale de 50€ a gastar en SU supermercado. Al mostrar en todo momento una cierta prepotencia, decidimos pedir la hoja de reclamación ante CONSUMO, al tenerla redactada delante manifestó "VAYA NOVELA", una muestra más de su talante.
Stayed 2 nights in Jul 2023

8/10 Good

JACQUI

Liked: Cleanliness, property conditions & facilities, communication
Très accueillant
Stayed 3 nights in May 2023