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"Excellent, clean, very friendly staff"

"Absolutely amazing time . Staff goes above and beyond. "

"Excellent. Second time staying here. Will return "

"Exceptional Hotel Brilliant staff- Can not get better customer service anywhere. Staff went out of their way to ensure that both my wife and I had an absolute luxurious experience The Hotel is in a superb location right in the centre of Ubud yet it feels like you are in the middle of nature. The breakfast was excellent and the the staff at the breakfast bar were brilliant, professional, caring and extremely friendly. Mi would rate this hotel as exceptional and definitely a luxury 5 star hotel "

"Very friendly staffs and "

"They need a trashcan next to the sink otherwise it’s fabulous"

"Fantastic location and rooms. Great fine dining restaurant , spa, pool and gym. Excellent service provided by all staff. "

"We absolutely loved SereS The staff were amazing and the room and amenities were breathtaking, we got our room upgraded due to not full occupancy and it was amazing, we loved the resident cat also, we named him Seres :)"

"Grand Palace is an awesome property. Beautiful rooms, great facilities, reasonably priced and above all have an abundance of super staff always catering to your every need. Thank you for making this an awesome stay. I would highly recommend Grand Palace to all "