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"I used to stay there for two weeks in December 2019.actually I always stayed north station holiday inn when I went back to my hometown. There was a supermarket nearby. So many Supermarkets in the city shout down after COVID-19. Employees seem not familiar to process checking in for travelers of overseas. I booked 6 nights on websites . I was told there were no south window room because people coming for meeting. I was sent to a room with three big windows towards northwest corner. I walked away and requested for refund. I back to US yesterday, it has been 10days haven’t received refund yet. They took a few seconds to charge, taking unlimited time to return. "

"This property peaked many years ago. The wallpaper is peeling off all over the room. It lacks enough electrical outlets for modern usage. I stayed for two nights. The staff called me after my first morning to tell me that I had left luggage in my room. Of course I had; I was staying another night. Very strange. "

"Great service. Knowing it’s my parents’ 77th birthday, the staff presented a fruit plate given we checked in late and bakery is closed that they couldn’t present a cake. Very much appreciated the ease of checking in and out and nice amenities. "

"I frequently stay at this hotel because the price matches the quality. Good service and always efficient. The property is older than the other 5 star hotels but it’s maintained well and I always sleep comfortably. Alice Li was especially accommodating in the breakfast buffet. Great selection of Chinese dishes as well as American food. Terry also proved to be a great help at the buffet. Very pleased with my stay. "

"Excellent hotel: construction and traffic pretty noisy at night."

"My stay at Conrad was amazing. I haven’t come back to Shenyang since 2018. This hotel made me feel like home. Wanted to thanks to Hong Ma, she is such a lovely lady, very knowledgeable and helpful. Her smile made my day. I would absolutely stay again!!! "

"Third time I have stayed here have keep up the standard "