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"The room was very spacious and clean. The hotel location is a short walk to the train/bus station."

"Great hot spring and service"

"Very convenient for the station. We arrived with a lot of luggage so was offered an upgrade to a larger room for £10 per night, which we took. Glad we did as room was still compact but did what we needed for two nights. We were able to send a couple of our bags onto the next hotel using Black Cat. The receptionist was very helpful in arranging this for us. "

"Better than some 4-star hotels I’ve stayed at! Staff were super friendly and helpful, great location, can get to it without walking outside and big rooms! Will def stay here next time!"

"Great for family. There’s something for everyone. "

"We stayed during the shoulder season and it was quiet at the time so we were able to enjoy the public onsen all to ourselves. Private onsen in our own room was perfect for us as we have tattoes, but the staff said if your tattoo is for fashion purpose only, it'll be ok - just let them know in advance. Food was great, they have free trf services to/from Yudanaka station. We didn't get to go this time but it's not too far from Jigokudani snow monkey park. We loved the roof top bar they had! Staff including the owner were very polite, friendly and courteous that we enjoyed our time there and we'll definitely recommend and go back!"

"Lovely hotel short walk from Nagano station. Staff were incredibly helpful. Easy walk from hotel to the main area for restaurants and shops."

"This property is just opposite to Nagano station. Buses going towards Hakuba and Snow Monkey Park is on the same side as this Hotel (just opposite to Hotel). Had a 7 eleven convenience store next to the property."

"If you get the right package l, everyhting in inclusive!! "