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Grand Mercure Ise-shima Resort & Spa

4.0 star property
Hotel with free parking, near Shima Spain Village

Choose dates to view prices

Photo gallery for Grand Mercure Ise-shima Resort & Spa

In-room safe, blackout drapes, free WiFi, bed sheets
Combined shower/tub, free toiletries, hair dryer, slippers
Spa
Classic Suite, Multiple Beds, Ocean View (Japanese-Western Style) | In-room safe, blackout drapes, free WiFi, bed sheets
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • All inclusive
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
The current price is AED 246
AED 306 total
2 Jun - 3 Jun

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Superior Room with 2 single beds and 2 extra beds, Mountain view

In-room safe, blackout drapes, free WiFi, bed sheets

Superior Room with 2 single beds and 2 extra beds, Mountain view

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Bidet
Private bathroom
Cable channels
  • 33 sq m
  • Mountain view
  • Sleeps 6
  • 2 Twin Beds and 2 Double Sofa Beds

Superior Room, 3 Twin Beds, Non Smoking, Ocean View (High Floor)

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Bidet
Private bathroom
Cable channels
  • Sleeps 8
  • 3 Twin Beds

View all photos for Superior Room, Multiple Beds, Ocean View

In-room safe, blackout drapes, free WiFi, bed sheets

Superior Room, Multiple Beds, Ocean View

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Bidet
Private bathroom
Cable channels
  • 36 sq m
  • Sea view
  • Sleeps 6
  • 2 Twin Beds and 2 Double Sofa Beds

View all photos for Classic Suite, Multiple Beds, Ocean View (Japanese-Western Style)

Classic Suite, Multiple Beds, Ocean View (Japanese-Western Style) | In-room safe, blackout drapes, free WiFi, bed sheets

Classic Suite, Multiple Beds, Ocean View (Japanese-Western Style)

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Bidet
Private bathroom
Cable channels
  • 72 sq m
  • Mountain view
  • Sleeps 9
  • 2 Twin Beds and 4 Twin Futons

View all photos for Classic Room, Multiple Beds, Sea View (Japanese Western Style)

Combined shower/tub, free toiletries, hair dryer, slippers

Classic Room, Multiple Beds, Sea View (Japanese Western Style)

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Bidet
Private bathroom
Cable channels
  • Sleeps 8
  • 4 Twin Beds

View all photos for Classic Room, Japanese style, 4 futon beds, Oceanview

In-room safe, blackout drapes, free WiFi, bed sheets

Classic Room, Japanese style, 4 futon beds, Oceanview

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Bidet
Private bathroom
Cable channels
  • 36 sq m
  • Sea view
  • Sleeps 7
  • 4 Twin Futons

View all photos for Classic Room, 2 Twin Beds, Sea View (Hollywood Twin)

In-room safe, blackout drapes, free WiFi, bed sheets

Classic Room, 2 Twin Beds, Sea View (Hollywood Twin)

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Bidet
Private bathroom
Cable channels
  • Sleeps 4
  • 2 Twin Beds

Classic Room, 2 Twin Beds, Mountain View

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Bidet
Private bathroom
Cable channels
  • Sleeps 8
  • 2 Twin Beds

Deluxe Suite, Multiple Beds, Mountain View

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Bidet
Private bathroom
Cable channels
  • Sleeps 8
  • 2 Twin Beds and 1 Double Sofa Bed

Classic Suite, Multiple Beds, Mountain View

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Bidet
Private bathroom
Cable channels
  • Sleeps 12
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Classic Room, Japanese-Western style, 2 singlebeds and 3 futon beds, Ocean/Sea view

In-room safe, blackout drapes, free WiFi, bed sheets

Classic Room, Japanese-Western style, 2 singlebeds and 3 futon beds, Ocean/Sea view

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Bidet
Private bathroom
Cable channels
  • 36 sq m
  • Sea view
  • Sleeps 7
  • 2 Twin Beds and 3 Twin Futons

View all photos for Classic Room, Japanese style, 4 futon beds, Mountain View

In-room safe, blackout drapes, free WiFi, bed sheets

Classic Room, Japanese style, 4 futon beds, Mountain View

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Bidet
Private bathroom
Cable channels
  • 33 sq m
  • Mountain view
  • Sleeps 7
  • 4 Twin Futons

Deluxe Suite, Multiple Beds, Sea View

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Bidet
Private bathroom
Cable channels
  • Sleeps 9
  • 4 Twin Beds

View all photos for Classic Room, Multiple Beds, Mountain View (Hollywood Twin)

In-room safe, blackout drapes, free WiFi, bed sheets

Classic Room, Multiple Beds, Mountain View (Hollywood Twin)

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Bidet
Private bathroom
Cable channels
  • Sleeps 6
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe Suite, Multiple Beds

In-room safe, blackout drapes, free WiFi, bed sheets

Deluxe Suite, Multiple Beds

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Bidet
Private bathroom
Cable channels
  • Sleeps 8
  • 1 Double Bed and 2 Twin Beds

Classic Room, 2 Twin Beds, Mountain View

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Bidet
Private bathroom
Cable channels
  • Sleeps 8
  • 2 Twin Beds

View all photos for Superior Room, 3 Twin Beds, Non Smoking, Mountain View (High Floor)

In-room safe, blackout drapes, free WiFi, bed sheets

Superior Room, 3 Twin Beds, Non Smoking, Mountain View (High Floor)

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Bidet
Private bathroom
Cable channels
  • Sleeps 8
  • 3 Twin Beds

View all photos for Classic Room with 2 single beds and 1 sofa bed, Mountain view

In-room safe, blackout drapes, free WiFi, bed sheets

Classic Room with 2 single beds and 1 sofa bed, Mountain view

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Bidet
Private bathroom
Cable channels
  • 36 sq m
  • Mountain view
  • Sleeps 6
  • 3 Twin Beds

Classic Room, 2 Twin Beds, Sea View (High Floor)

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Bidet
Private bathroom
Cable channels
  • Sleeps 8
  • 2 Twin Beds

View all photos for Classic Room, 3 Twin Beds, Ocean View

In-room safe, blackout drapes, free WiFi, bed sheets

Classic Room, 3 Twin Beds, Ocean View

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Bidet
Private bathroom
Cable channels
  • 36 sq m
  • Sea view
  • Sleeps 5
  • 3 Twin Beds

About the neighborhood

Map
939-6 Aza-Kasatori, Matoya, Isobe-cho, Shima, Mie-ken, 517-0295

What's nearby

  • Shima Spain Village - 19 min walk - 1.7 km
  • Ago Bay - 10 min drive - 9.1 km
  • Yokoyama Observatory - 11 min drive - 9.0 km
  • Toba Aquarium - 19 min drive - 19.3 km
  • Ise-Shima National Park - 19 min drive - 21.1 km

Getting around

  • Ugata Station - 11 min drive
  • Chubu Centrair Intl. Airport (NGO) - 148 min drive

Restaurants

  • ‪はま寿司 167号志摩店 - ‬8 min drive
  • ‪カフェ ミ カサ - ‬3 min drive
  • ‪らんぷ志摩店 - ‬9 min drive
  • ‪チィコチィコ - ‬3 min drive
  • ‪なかしん - ‬9 min drive

About this property

Grand Mercure Ise-shima Resort & Spa

Upscale hotel near Shima Spain Village
Located close to Yokoyama Observatory and Ise-Shima National Park, Grand Mercure Ise-shima Resort & Spa provides an indoor public bath (no minerals), shopping on site, and 2 bars. Be sure to enjoy a meal at ビュッフェ会場「DINING -Le Sensor, the on-site buffet restaurant. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • A seasonal outdoor pool and a children's pool
  • Free self parking
  • Buffet breakfast (surcharge), free train station pick-up, and hot springs on site
  • An electric car charging station, a 24-hour front desk, and a vending machine
Room features
All 372 rooms have comforts such as free WiFi and safes.
More amenities include:
  • Changing tables and children's dinnerware
  • Bathrooms with bidets and shower/tub combinations
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/closets, refrigerators, and daily housekeeping

All inclusive details

All-inclusive room rates at Grand Mercure Ise-shima Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free train station pick-up and drop-off shuttle from 3:00 PM to 5:30 PM
  • Train station shuttle at scheduled times, on request
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,800 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • ONSEN LOUNGE
  • THE LOUNGE
  • ビュッフェ会場「DINING -Le Sensor

Things to do

  • Children's pool
  • Hot springs
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Changing table
  • Children's dinnerware
  • Children's pool
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Spa

  • Hot springs
  • Public indoor bath (no minerals)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Elevator (35 inch wide door)
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchairs on site

More

  • 12 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Refrigerator

More

  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3800 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children for items such as extra bedding and meals.

We should mention

The seasonal pool will be open from July to August
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is recommended for transportation to and from this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ise-Shima Royal Hotel
Ise-Shima Royal
Hotel Resorts ISE-SHIMA
Resorts ISE-SHIMA
Ise Shima Royal Hotel
Hotel Resorts ISE SHIMA
Mercure Ise Shima & Spa Shima
Grand Mercure Ise shima Resort Spa
Grand Mercure Ise-shima Resort & Spa Hotel
Grand Mercure Ise-shima Resort & Spa Shima
Grand Mercure Ise-shima Resort & Spa Hotel Shima

Frequently asked questions

Does Grand Mercure Ise-shima Resort & Spa have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool.

How much does it cost to stay at Grand Mercure Ise-shima Resort & Spa?

As of 16 May 2025, prices found for a 1-night stay for 2 adults at Grand Mercure Ise-shima Resort & Spa on 2 June 2025 start from $81.16, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Mercure Ise-shima Resort & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Grand Mercure Ise-shima Resort & Spa?

Self parking is free at this property.

What time is check-in at Grand Mercure Ise-shima Resort & Spa?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Grand Mercure Ise-shima Resort & Spa?

Check-out is at 11:00 AM.

Are there all-inclusive benefits at Grand Mercure Ise-shima Resort & Spa?

Some rate plans available at this hotel are all-inclusive.

Where is Grand Mercure Ise-shima Resort & Spa located?

Situated in Shima, this hotel is 1 mi (1.6 km) from Shima Spain Village and within 6 mi (10 km) of Yokoyama Observatory and Ago Bay. Mikimoto Pearl Island and Toba Aquarium are also within 12 mi (20 km).

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Grand Mercure Ise-shima Resort & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 95 out of 365 reviews
Rating 8 - Good. 145 out of 365 reviews
Rating 6 - Okay. 86 out of 365 reviews
Rating 4 - Poor. 25 out of 365 reviews
Rating 2 - Terrible. 14 out of 365 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Yuki

Liked: Cleanliness, staff & service, property conditions & facilities
Nice view
Stayed 1 night in Feb 2025

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても清潔なお部屋でした またよろしくお願い致します
Stayed 1 night in May 2025

10/10 Excellent

Atuyoshi

Liked: Cleanliness, staff & service, property conditions & facilities
とても素敵なホテルでした。
Stayed 1 night in May 2025

6/10 Okay

HITOMI

Liked: Cleanliness, property conditions & facilities
素泊まりの予約になっており、夕食朝食をつけて欲しいとフロントで伝えたが、対応してもらえなかった。タクシーで15分ほどのところで夕食をとり、モーニングをやってる喫茶店で朝食をとった。ホテルの夕食朝食をインスタでみて楽しみにしていたので非常に残念だった。 ラウンジはお酒もジュースも飲み放題で大変楽しめた。部屋も広く清潔だった。
Stayed 1 night in May 2025

2/10 Terrible

NAOYA

Disliked: Staff & service, property conditions & facilities
エレベーター待ちで行列が出来て部屋に戻るのも一苦労でした。 10分ほど待ちました。 お風呂、食事などに行くのもエレベーターが全く来ず時間がかかります。 ご飯もあまり美味しくはなかったです。 楽しみにしていただけにがっかりでした。
Stayed 1 night in Apr 2025

10/10 Excellent

Yuta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋が広くてとても綺麗でした。ドリンクとアルコール、おつまみも堪能させてもらいました。お風呂も広く、お風呂上がりのラウンジがとてもオシャレでゆっくりする事ができました。 唯一の不満は、エレベーターの少なさです。
Stayed 2 nights in Apr 2025

10/10 Excellent

MARIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても綺麗なホテルで快適でした。 ラウンジのサービスがあったり、家族で楽しい時間を過ごせました。
Stayed 1 night in May 2025

8/10 Good

MITSUO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
家族風呂が、有れば私も入浴できたのに！
Stayed 1 night in May 2025

10/10 Excellent

Hiroki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ソフトドリンク、アルコールを自由に飲めるラウンジスペースが特に良かった。温泉の後にゆっくりくつろぎながら飲んでいらっしゃる方が多く、居心地が良かった。
Stayed 1 night in Apr 2025

8/10 Good

Takako

Liked: Cleanliness, staff & service
お風呂もキレイ、らうん
Stayed 1 night in Apr 2025

8/10 Good

??

Disliked: Staff & service
従業員の接客がイマイチでした。 エレベーターが3機あるのに、くるのが遅く階段を使ったりしていた。
Stayed 1 night in Apr 2025

8/10 Good

Masayuki

Liked: Amenities, property conditions & facilities
景観がとても良く、施設もとても綺麗でした
Stayed 1 night in Apr 2025

4/10 Poor

??

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
食事が他のメルキュールホテルより価値が無い。グラントメルキュールとして期待して行ったが飲材費安いもののオンパレードでびっくりした。 レストラン外注業者？を変更した方が良いと思った。イベント無い日の稼働が悪いのはメルキュールホテルの良さを外してADR下がった分をツアーで埋める悪循環だと思われる。食事が湯快、大江戸温泉の方が良いとは思わなかった。メルキュール紙コップも使わず安い検尿カップで代用してまでコスト下げようとしてるのはメルキュール本部は理解してるのだろうか？アチコチの給水スポット切れもひどかった。とにかくおすすめできないグラントです。
Stayed 1 night in Apr 2025

6/10 Okay

???

Stayed 1 night in Apr 2025

8/10 Good

Ai

Liked: Staff & service, property conditions & facilities
ビュッフェもたくさんあったし、アルコールも種類が沢山あって飲み放題だし、お風呂上がりの冷凍フルーツもアイスも充実していて最高でした！
Stayed 1 night in Apr 2025

10/10 Excellent

Takaharu

Liked: Cleanliness, staff & service, property conditions & facilities
ラウンジが良かった。
Stayed 2 nights in Apr 2025

8/10 Good

HIROYUKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
平日でも人だらけ人気なのが分かります。夕食も朝食も時間指定出来ますが、ごった返していました。料理はとっても美味しい😋朝風呂のあとのビールが有料なのはちょっとって思ってしまう。
Stayed 1 night in Apr 2025

8/10 Good

Terumi

Stayed 1 night in Apr 2025

8/10 Good

Yukiko

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

6/10 Okay

Yuko

Liked: Cleanliness, staff & service
ビュッフェは朝夕ともに混んでた。 時間区切っての予約制だけど受付でならび、料理を取るのにも行列ができてたので 提供する場所を増やしてほしい。 大浴場はゆったり入れたしセキュリティ面も問題なかったです
Stayed 1 night in Apr 2025

4/10 Poor

INOUE

Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Akihiko

Stayed 1 night in Apr 2025

10/10 Excellent

Ishihara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Juri

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

YOKO

Liked: Amenities, property conditions & facilities
また行きます。最高でした
Stayed 1 night in Apr 2025