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Raffles Shenzhen

4.5 star property
Luxury hotel with 3 restaurants connected to a shopping center in Shenzhen

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Photo gallery for Raffles Shenzhen

Indoor pool
Lobby lounge
Junior Suite | Exterior
Premium bedding, down comforters, pillowtop beds, minibar
Deluxe Twin Sea View | View from room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking included
  • Room service
  • Gym
The current price is AED 1,065
AED 1,242 total
includes taxes & fees
23 Mar - 24 Mar

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Premier King City View

Premium bedding, down comforters, pillowtop beds, minibar

Premier King City View

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Blackout drapes/curtains
  • 72 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Blackout drapes/curtains
  • 75 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier King Sea View

Premium bedding, down comforters, pillowtop beds, minibar

Premier King Sea View

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Blackout drapes/curtains
  • 60 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin City View

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Twin City View

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Blackout drapes/curtains
  • 60 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe King City View

View from room

Deluxe King City View

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Blackout drapes/curtains
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Sea View

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe King Sea View

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Blackout drapes/curtains
  • 60 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Sea View

View from room

Deluxe Twin Sea View

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Blackout drapes/curtains
  • 60 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

Suite, Sea View (Eiffel Tower View)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Metropolitan Studio Bay View

Premium bedding, down comforters, pillowtop beds, minibar

Metropolitan Studio Bay View

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Blackout drapes/curtains
  • 72 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Ambassador Suite

Premium bedding, down comforters, pillowtop beds, minibar

Ambassador Suite

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
  • 261 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Metropolitan Studio Park View

Premium bedding, down comforters, pillowtop beds, minibar

Metropolitan Studio Park View

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Blackout drapes/curtains
  • 72 sq m
  • Park view
  • Sleeps 2
  • 1 Double Bed

View all photos for Raffles Suite

Premium bedding, down comforters, pillowtop beds, minibar

Raffles Suite

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
  • 159 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby

Shangri-La Nanshan, Shenzhen

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 21 reviews
The price is AED 833
AED 972 total
includes taxes & fees
25 Mar - 26 Mar
Shangri-La Nanshan, Shenzhen

About the neighborhood

Map
T7, One Shenzhen Bay, 3008 Zhongxin Road, Nanshan District, Shenzhen, Guangdong, 518054

What's nearby

  • Coastal City - 4 min drive - 4.5 km
  • Shenzhen Bay Port - 5 min drive - 4.9 km
  • MixC Shopping Mall - 6 min drive - 5.5 km
  • Window of the World - 7 min drive - 7.6 km
  • Shekou Ferry Terminal - 8 min drive - 8.2 km

Getting around

  • Shenzhen Bay Checkpoint Station - 2 min walk
  • Xili Railway Station - 10 min drive
  • Shenzhen Intl. Airport (SZX) - 40 min drive

Restaurants

  • ‪顺德佬天心酒楼 - ‬4 min drive
  • ‪木屋烧烤 - ‬6 min drive
  • ‪康寿堂凉茶王南油店 - ‬4 min drive
  • ‪西餐咖啡 - ‬4 min drive
  • ‪深圳有园酒店 - ‬4 min drive

About this property

Raffles Shenzhen

Luxury hotel near Window of the World
Consider a stay at Raffles Shenzhen and take advantage of a free grocery shopping service, a terrace, and 2 coffee shops/cafes. Treat yourself to a body scrub, a massage, or aromatherapy at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Japanese cuisine. Yoga classes are offered at the gym; the property also has dry cleaning/laundry services, a bar, and conference space. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self parking
  • Buffet breakfast (surcharge), bike rentals, and an electric car charging station
  • Express check-out, express check-in, and smoke-free premises
Room features
All 168 individually decorated rooms feature comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and laptop-compatible safes.
Other amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and separate tubs/showers
  • LED TVs with premium channels
  • Free infant beds, electric kettles, and daily housekeeping

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 298 for adults and CNY 149 for children
  • 3 restaurants and 2 coffee shops
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Kokoni
  • Raffles Patisserie
  • RUI Lounge
  • Sky Café
  • Yun Jing

Things to do

  • Bicycle rentals
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Yoga classes

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Lockers available
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Free grocery shopping service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space (13455 square feet)

Outdoors

  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only
LIST_ALT

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 466.0 per night
Free cribs are available on request at the property

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 1000 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 298 for adults and CNY 149 for children
  • Rollaway bed fee: CNY 466.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Raffles Shenzhen Hotel
Hotel Raffles Shenzhen Shenzhen
Shenzhen Raffles Shenzhen Hotel
Hotel Raffles Shenzhen
Raffles Shenzhen Shenzhen
Raffles Hotel
Raffles
Raffles Shenzhen Hotel
Raffles Shenzhen Shenzhen
Raffles Shenzhen Hotel Shenzhen

Frequently asked questions

Does Raffles Shenzhen have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–10:00 PM.

Is Raffles Shenzhen pet-friendly?

No, pets are not allowed at this property.

How much is parking at Raffles Shenzhen?

Self parking is free at this property.

What time is check-in at Raffles Shenzhen?

Check-in begins at 3:00 PM. After-hours check-in is not available.

What time is check-out at Raffles Shenzhen?

Check-out is at noon.

Where is Raffles Shenzhen located?

Located in Nanshan, this luxury hotel is within 1 mi (2 km) of Happy Coast and MixC Shopping Mall. Coastal City and Shenzhen Bay Sports Center are also within 2 mi (3 km). Shenzhen Bay Checkpoint Station is only a 2-minute walk and Dengliang East Station is 18 minutes.

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Raffles Shenzhen Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 23 out of 29 reviews
Rating 8 - Good. 5 out of 29 reviews
Rating 6 - Okay. 0 out of 29 reviews
Rating 4 - Poor. 0 out of 29 reviews
Rating 2 - Terrible. 1 out of 29 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mehmet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern , clean , different restaurants and warm atmosphere
Stayed 4 nights in Mar 2025

10/10 Excellent

Ding Yee Amy

Liked: Cleanliness, staff & service, property conditions & facilities
The interior of the hotel is beautiful, the view is magnificent
Stayed 2 nights in Oct 2024

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Cozy area
Stayed 1 night in Nov 2024

10/10 Excellent

jing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was excellent experience by staying in Raffles hotel in Shenzhen. My family and I all loved the hotel environment, service, food and everything. Also super friendly to kids. It was very quiet for staying. Naomi、Levi and Bruce in concierge were very friendly and helpful.
Stayed 5 nights in Dec 2024

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities
amazing!
Stayed 2 nights in May 2024

10/10 Excellent

Qun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Services
Stayed 2 nights in Nov 2024

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Far from other area and taxi is not around.
Stayed 1 night in Dec 2024

10/10 Excellent

Ting

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect experience. However, a deposit of 2000RMB is required at check in. Despite checking out from the hotel for few days, the transaction of the deposit has still not been voided. Hope the hotel could look into it.
Stayed 1 night in Aug 2024

8/10 Good

WAI MAN

Liked: Cleanliness, staff & service, property conditions & facilities
All good, only WIFI is not working.
Stayed 2 nights in Nov 2024

10/10 Excellent

Siu Pang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Mehmet

Stayed 2 nights in Oct 2024

10/10 Excellent

Hing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Siu Pang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

oc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Po foon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Siu Pang

Stayed 1 night in Aug 2023

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

10/10 Excellent

Guomin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常好的体验
海景房非常棒，酒店非常舒适，干净整洁，刚进房间服务员还送来红酒，水果拼盘、蝴蝶酥小點心。非常暖心！可惜沒有訂到晚上自助晚餐。聽說自助晚餐也非常棒
Stayed 1 night in Dec 2019

10/10 Excellent

Hiu Man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朋友生日，酒店除了預備蛋糕外，還有紅酒，和精心佈置，值得一讚！房間很大，可以望到整個深圳灣，很舒服！
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019