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Crowne Plaza Shenzhen Futian by IHG

4.5 star property
Luxury Shenzhen hotel connected to the convention center, a quick walk to Coco Park Shopping Center

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Photo gallery for Crowne Plaza Shenzhen Futian by IHG

Front of property
Suite, 1 Bedroom, Club Lounge Access | Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe
Lobby
Premium bedding, down comforters, minibar, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Gym
  • Air conditioning
The current price is AED 361
AED 421 total
includes taxes & fees
27 Apr - 28 Apr

Room options

Available filters for rooms
Showing 39 of 39 rooms

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, down comforters, minibar, in-room safe

Standard Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
Premium bedding
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Upgrade Premium Room

Premium bedding, down comforters, minibar, in-room safe

Upgrade Premium Room

Highlights

Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
Premium bedding
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Club Lounge Access

Standard Room, 1 King Bed, Club Lounge Access | Premium bedding, down comforters, minibar, in-room safe

Standard Room, 1 King Bed, Club Lounge Access

Highlights

Soundproofed
Air conditioning
Club Lounge
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Club Lounge Access

Premium bedding, down comforters, minibar, in-room safe

Premium Room, 1 King Bed, Club Lounge Access

Highlights

Soundproofed
Air conditioning
Club Lounge
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Premium bedding, down comforters, minibar, in-room safe

Standard Room

Highlights

Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
Premium bedding
  • City view
  • 30 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Presidential Suite, 1 Twin Bed

Presidential Suite, 1 Twin Bed | Premium bedding, down comforters, minibar, in-room safe

Presidential Suite, 1 Twin Bed

Highlights

Soundproofed
Air conditioning
Club Lounge
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Premium Room, 2 Twin Beds, City View

Premium bedding, down comforters, minibar, in-room safe

Premium Room, 2 Twin Beds, City View

Highlights

Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
Premium bedding
  • City view
  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for 2 Twin Beds Standard High Floor

Premium bedding, down comforters, minibar, in-room safe

2 Twin Beds Standard High Floor

Highlights

Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
Premium bedding
  • City view
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for 2 Twin Beds Standard

Premium bedding, down comforters, minibar, in-room safe

2 Twin Beds Standard

Highlights

Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
Premium bedding
  • City view
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for 1 King Bed Standard High Floor

Premium bedding, down comforters, minibar, in-room safe

1 King Bed Standard High Floor

Highlights

Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
Premium bedding
  • City view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Premium bedding, down comforters, minibar, in-room safe

Standard Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
Premium bedding
  • City view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds, Club Lounge Access, City View

Premium bedding, down comforters, minibar, in-room safe

Premium Room, 2 Twin Beds, Club Lounge Access, City View

Highlights

Soundproofed
Air conditioning
Club Lounge
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
  • City view
  • 42 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom, Club Lounge Access

Suite, 1 Bedroom, Club Lounge Access | Premium bedding, down comforters, minibar, in-room safe

Suite, 1 Bedroom, Club Lounge Access

Highlights

Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
Premium bedding
  • City view
  • 91 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Club Lounge Access, City View

Premium bedding, down comforters, minibar, in-room safe

Suite, 1 Bedroom, Club Lounge Access, City View

Highlights

Soundproofed
Air conditioning
Club Lounge
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
  • City view
  • 72 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, Club Lounge Access, City View

Premium bedding, down comforters, minibar, in-room safe

Premium Room, 1 King Bed, Club Lounge Access, City View

Highlights

Soundproofed
Air conditioning
Club Lounge
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
  • City view
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View

Premium bedding, down comforters, minibar, in-room safe

Premium Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
Premium bedding
  • City view
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room (Upgraded)

Premium bedding, down comforters, minibar, in-room safe

Standard Room (Upgraded)

Highlights

Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
Premium bedding
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for 1 King Standard Room

Premium bedding, down comforters, minibar, in-room safe

1 King Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for 2 Twin Standard Room High Floor

Premium bedding, down comforters, minibar, in-room safe

2 Twin Standard Room High Floor

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Deluxe Suite - Triple Occupancy

Premium bedding, down comforters, minibar, in-room safe

Family Deluxe Suite - Triple Occupancy

  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for 1 King 1 Bedroom Crowne STE Lounge Access

Premium bedding, down comforters, minibar, in-room safe

1 King 1 Bedroom Crowne STE Lounge Access

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Connecting Rooms - Double Bed Connecting Double Bed

Premium bedding, down comforters, minibar, in-room safe

Family Connecting Rooms - Double Bed Connecting Double Bed

  • Sleeps 4
  • 2 King Beds

View all photos for Connecting Room

Premium bedding, down comforters, minibar, in-room safe

Connecting Room

  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for 1 King 1 Bedroom Suite Lounge Access

Premium bedding, down comforters, minibar, in-room safe

1 King 1 Bedroom Suite Lounge Access

  • Sleeps 2
  • 1 King Bed

View all photos for King Bed Premium Lounge Access

Premium bedding, down comforters, minibar, in-room safe

King Bed Premium Lounge Access

  • Sleeps 2
  • 1 King Bed

View all photos for Family Connecting Room - Double Bed Connecting Twin Beds

Premium bedding, down comforters, minibar, in-room safe

Family Connecting Room - Double Bed Connecting Twin Beds

  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Family-friendly Queen Room

Premium bedding, down comforters, minibar, in-room safe

Family-friendly Queen Room

  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Premium Room High Floor Lounge Access

Premium bedding, down comforters, minibar, in-room safe

1 King Premium Room High Floor Lounge Access

  • Sleeps 2
  • 1 King Bed

View all photos for Family Friendly Room

Premium bedding, down comforters, minibar, in-room safe

Family Friendly Room

  • Sleeps 2
  • 1 King Bed

View all photos for 1 King 1 Bedroom Presidential Suite

Premium bedding, down comforters, minibar, in-room safe

1 King 1 Bedroom Presidential Suite

  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Standard Room High Floor

Premium bedding, down comforters, minibar, in-room safe

1 King Standard Room High Floor

  • Sleeps 2
  • 1 King Bed

View all photos for King Bed Lounge Access

Premium bedding, down comforters, minibar, in-room safe

King Bed Lounge Access

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, down comforters, minibar, in-room safe

Standard Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Upgeaded Standard Room-Queen Bed

Lobby

Upgeaded Standard Room-Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for 1 King Premium Room

Premium bedding, down comforters, minibar, in-room safe

1 King Premium Room

  • Sleeps 2
  • 1 King Bed

View all photos for 1 King 1 Bedroom Exe Suite Lounge Access

Lobby

1 King 1 Bedroom Exe Suite Lounge Access

  • Sleeps 2
  • 1 King Bed

View all photos for 2 Twin Standard Room

Premium bedding, down comforters, minibar, in-room safe

2 Twin Standard Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for 2 Twin Premium Room High Floor Lounge Access

Premium bedding, down comforters, minibar, in-room safe

2 Twin Premium Room High Floor Lounge Access

  • Sleeps 2
  • 2 Twin Beds

View all photos for External Connecting Double Bed Rooms

Premium bedding, down comforters, minibar, in-room safe

External Connecting Double Bed Rooms

  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Map
Fuhua 1st Road, Futian CBD, Shenzhen, Guangdong, 518048

What's nearby

  • Coco Park Shopping Center - 6 min walk - 0.5 km
  • Shenzhen Convention and Exhibition Center - 18 min walk - 1.5 km
  • Huaqiangbei - 3 min drive - 2.5 km
  • Huanggang Border Crossing - 4 min drive - 3.8 km
  • Window of the World - 10 min drive - 10.1 km

Getting around

  • Futian Station - 4 min walk
  • Shenzhen Station - 7 min drive
  • Shenzhen Intl. Airport (SZX) - 32 min drive

Restaurants

  • ‪Lavo - ‬2 min walk
  • ‪珍味汤馆 - ‬1 min walk
  • ‪北海渔村 - ‬2 min walk
  • ‪犇Bi放题火锅 - ‬2 min walk
  • ‪后花园酒吧 - ‬1 min walk

About this property

Crowne Plaza Shenzhen Futian by IHG

Luxury hotel near Coco Park Shopping Center
Located close to Shenzhen Convention and Exhibition Center and Huaqiangbei, Crowne Plaza Shenzhen Futian by IHG provides a free grocery shopping service, shopping on site, and a coffee shop/cafe. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and dim sum. Fitness classes and yoga classes are offered at the gym; Crowne Plaza Shenzhen Futian by IHG also has a garden, a hair salon, and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a bar and a 24-hour business center.
You'll also find perks like:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and express check-out
  • Express check-in, a gift shop, and multilingual staff
Room features
All 391 rooms have comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and laptop-compatible safes.
Other amenities include:
  • Hypo-allergenic bedding, down comforters, and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and designer toiletries
  • HDTVs with premium channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

Chinese (Mandarin), English

Similar properties

Exterior

Holiday Inn Express Shenzhen Futian Center by IHG

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 177 reviews
The price is AED 266
AED 310 total
includes taxes & fees
21 Apr - 22 Apr
Holiday Inn Express Shenzhen Futian Center by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 173 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Carrianna Chinese Restaur
  • Connect (Lobby Lounge)
  • MR Cafe
  • Nishimura Japanese Restau

Things to do

  • Fitness classes
  • Gym
  • Outdoor pool
  • Piano
  • Shopping
  • Stereo
  • Yoga classes

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 41 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Comprehensive food waste policy
  • Designated smoking areas
  • No plastic drinking straws
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 292.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 173 per person
  • Airport shuttle fee: CNY 480 per vehicle (one-way, maximum occupancy 5)
  • Rollaway bed fee: CNY 292.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Marco Polo Hotel Shenzhen
Marco Polo Shenzhen
Shenzhen Marco Polo
Marco Polo Shenzhen Hotel Shenzhen
Marco Polo Shenzhen Hotel
Shenzhen Marco Polo Hotel
Marco Polo Hotel Shenzhen
Shenzhen Marco Polo Hotel

Frequently asked questions

Does Crowne Plaza Shenzhen Futian by IHG have a pool?

Yes, this property has an outdoor pool.

Is Crowne Plaza Shenzhen Futian by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crowne Plaza Shenzhen Futian by IHG?

Self parking is free at this property.

What time is check-in at Crowne Plaza Shenzhen Futian by IHG?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Crowne Plaza Shenzhen Futian by IHG?

Check-out is at noon.

Does Crowne Plaza Shenzhen Futian by IHG provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 480 per vehicle applies.

Where is Crowne Plaza Shenzhen Futian by IHG located?

Located in Futian, this luxury hotel is within 1 mi (2 km) of Coco Park Shopping Center and Shenzhen Convention and Exhibition Center. Huaqiangbei and Window of the World are also within 9 mi (15 km). Futian Station and Shenzhen Convention and Exhibition Center Station are within a 5-minute walk.

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Crowne Plaza Shenzhen Futian by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 286 out of 634 reviews
Rating 8 - Good. 260 out of 634 reviews
Rating 6 - Okay. 65 out of 634 reviews
Rating 4 - Poor. 16 out of 634 reviews
Rating 2 - Terrible. 7 out of 634 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place in the middle of Futian Shenzhen
Stayed 4 nights in Feb 2025

6/10 Okay

BYUNG HO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and fair price. Breakfast is very good, many choices for food. Very noisy at night due to club nearby.
Stayed 1 night in Mar 2025

8/10 Good

Lautaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and the staff are incredible, the only downside is that in the next block there are a couple of night clubs which are very noisy.
Stayed 4 nights in Mar 2025

10/10 Excellent

Share Lin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel located 4 mins to CoCo Park mall. Very convenient. Location also near high speed train to Hkg. Hotel room was clean and spacious. Only the pillow is alittle too flat . Overall, good experience.
Stayed 3 nights in Dec 2024

10/10 Excellent

siew

Good location
Stayed 3 nights in Nov 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel with fabulous breakfast buffet. All around 5 star experience.
Stayed 2 nights in Nov 2024

10/10 Excellent

Teddy

Very convenient location, to Coco Park and other transportation. Excellent front desk service and comfortable accommodation.
Stayed 3 nights in Nov 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
And the food was great all inclusive
Stayed 1 night in Jun 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay - Breakfast made it!
Fantastic stay in the hotel. Great room, very comfortable, was able to control the air conditioning and one of the best hotel breakfasts that I can remember.
Stayed 1 night in Jul 2024

8/10 Good

Ho Fai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is nice and comfortable. The location is convenient to reach big shopping mall like CoCo Park. The area around is quiet and near the Metro…..The breakfast is good…however it’s a bit crowded.
Stayed 1 night in Dec 2024

10/10 Excellent

Hae Sung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was suprised how close this property was from the metro station and Coco Shopping Centre and bars. Great location, great staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Zhuo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located in the financial district and close to the metro and shopping; great breakfast options, clean room and comfortable bed. Staff were kind, patient, and helpful, willing to assist with package shipping, late checkout was granted for member. Very satisfied and will return!
Stayed 2 nights in Dec 2024

10/10 Excellent

Humberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Option, Great Value
Great Location, clean and good size rooms, fast check inn, good service.
Stayed 2 nights in Jun 2024

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crowne Plaza Shenzhen
Well run establishment. Staff are helpful. They really went out of their way to help wherever they can. Compliments to management and staff.
Stayed 1 night in Nov 2024

8/10 Good

Cuilian

Liked: Cleanliness, staff & service, property conditions & facilities
nice and clean!
Stayed 2 nights in Nov 2024

10/10 Excellent

Daniel

Great place.
I stay a a lot of hotels. This hotel was a great hotel. Great room, friendly staff and spacious and new. I would stay here again.
Stayed 1 night in May 2024

10/10 Excellent

Dragon

Liked: Cleanliness, staff & service, property conditions & facilities
Good location of the hotel with best staff service.
Stayed 1 night in Jul 2023

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely my stay here. All staff were incredibly friendly. My luggage wheel broke on my way to the hotel and one of the in house staff fixed it for me. I was very well looked after, especially by staff member Amy who went above and beyond to help me around, especially not knowing the language and area very well. Highly recommend staying at Crowne Plaza when in Shen Zhen!
Stayed 2 nights in Oct 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recently renovated and complete breakfast
Stayed 1 night in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A short 5 min walk to Coco Park Shopping mall. Breakfast was great. Comfortable room and beds. TV remote control wasnt working well but the hotel staff was quick to rectify the problem.
Stayed 1 night in Sep 2024

8/10 Good

Rafiqul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable
This is the 2nd time that i stayed here. Nice, clean and comfortable hotel. What I noticed is missing is the employees aren't well trained at the front desk and restaurant.
Stayed 1 night in Jul 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is clean and staff is nice. Always stay at Crowne Plaza in other cities. Service is consistent.
Stayed 2 nights in Mar 2024

10/10 Excellent

Wayne Chi Wai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is nice and comfortable
Stayed 1 night in Jan 2024

10/10 Excellent

MAN YEE JOANNA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Firstly I highly rate the staff. They are polite and helpful. Fast check-in. I was in the twins bedroom, room is nice and bright, clean washroom.
Stayed 1 night in Aug 2024

8/10 Good

ANDY

Liked: Cleanliness, staff & service, room comfort
Good location hotel if you are visiting shenzhen.
Been visiting the hotel many times before the pandemic, it was previous named Marco Polo, I guess now been taking over by Crowne Plaza. Very safe and convenient area, love it a lot!!
Stayed 2 nights in Oct 2023