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Felicity Hotel Shenzhen

4.0 star property
Central Shenzhen hotel connected to a shopping center, steps from Luohu Commercial City

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Photo gallery for Felicity Hotel Shenzhen

Reception hall
Exterior
Elevator
Superior Room 2 Twin Beds, River View | Premium bedding, minibar, in-room safe, desk
Superior Room 2 Twin Beds, River View | Premium bedding, minibar, in-room safe, desk

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Breakfast available
  • Gym
  • Air conditioning
The current price is AED 204
AED 234 total
includes taxes & fees
14 Mar - 15 Mar

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Superior Suite

Superior Suite | Premium bedding, minibar, in-room safe, desk

Superior Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Deluxe Room 1 King Bed

Executive Deluxe Room 1 King Bed | Premium bedding, minibar, in-room safe, desk

Executive Deluxe Room 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, minibar, in-room safe, desk

Deluxe Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room 1 King Bed, River View

Deluxe Room 1 King Bed, River View | Premium bedding, minibar, in-room safe, desk

Deluxe Room 1 King Bed, River View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room 2 Twin Beds, City View

Deluxe Room 2 Twin Beds, City View | Premium bedding, minibar, in-room safe, desk

Deluxe Room 2 Twin Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room 2 Twin Beds, River View

Deluxe Room 2 Twin Beds, River View | Premium bedding, minibar, in-room safe, desk

Deluxe Room 2 Twin Beds, River View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Deluxe Suite

Executive Deluxe Suite | Premium bedding, minibar, in-room safe, desk

Executive Deluxe Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room 1 King Bed, City View

Superior Room 1 King Bed, City View | Premium bedding, minibar, in-room safe, desk

Superior Room 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 3
  • 1 King Bed

View all photos for Healthy Sleep King Room

Healthy Sleep King Room | Premium bedding, minibar, in-room safe, desk

Healthy Sleep King Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room 1 King Bed, City View

Deluxe Room 1 King Bed, City View | Premium bedding, minibar, in-room safe, desk

Deluxe Room 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 3
  • 1 King Bed

View all photos for Healthy Sleep Twin Room

Healthy Sleep Twin Room | Premium bedding, minibar, in-room safe, desk

Healthy Sleep Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room 1 King Bed, River View

Superior Room 1 King Bed, River View | Premium bedding, minibar, in-room safe, desk

Superior Room 1 King Bed, River View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room 2 Twin Beds, City View

Superior Room 2 Twin Beds, City View | Premium bedding, minibar, in-room safe, desk

Superior Room 2 Twin Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room 2 Twin Beds, River View

Superior Room 2 Twin Beds, River View | Premium bedding, minibar, in-room safe, desk

Superior Room 2 Twin Beds, River View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior

Shangri-La Shenzhen

  • Pool
  • Spa
  • Kids pool
  • Parking included
8.4 out of 10, Very Good, 1,000 reviews
The price is AED 268
AED 312 total
includes taxes & fees
31 Mar - 1 Apr
Shangri-La Shenzhen

About the neighborhood

Map
1085 Heping Road, Shenzhen, Guangdong, 518010

What's nearby

  • Luohu Commercial City - 2 min walk - 0.2 km
  • Luohu Port - 7 min walk - 0.6 km
  • Dongmen Pedestrian Street - 3 min drive - 2.6 km
  • Huaqiangbei - 4 min drive - 4.6 km
  • Shenzhen Convention and Exhibition Center - 8 min drive - 7.6 km

Getting around

  • Shenzhen Station - 1 min walk
  • Luohu Station - 16 min walk
  • Shenzhen Intl. Airport (SZX) - 42 min drive

Restaurants

  • ‪麥當勞 - ‬11 min walk
  • ‪小南洋东北餐厅 - ‬7 min walk
  • ‪意合园 - ‬8 min walk
  • ‪麦当劳 - ‬6 min walk
  • ‪港逸茶餐厅 - ‬8 min walk

About this property

Felicity Hotel Shenzhen

Upscale hotel near Luohu Commercial City
Located close to Luohu Port and Dongmen Pedestrian Street, Felicity Hotel Shenzhen provides a grocery/convenience store, shopping on site, and a coffee shop/cafe. For some rest and relaxation, visit the sauna. Be sure to enjoy a meal at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a garden and a hair salon.
Other perks at this hotel include:
  • A seasonal outdoor pool
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and 6 meeting rooms
  • A porter/bellhop, luggage storage, and a 24-hour front desk
Room features
All 514 rooms offer comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with satellite channels
  • Free infant beds, daily housekeeping, and desks

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Roundtrip airport shuttle (surcharge) from 7:30 AM - 11:30 PM
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: CNY 108 for adults and CNY 108 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Fitness center
  • Sauna
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Babysitting services
  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Business services

  • Conference center
  • Meeting rooms - 6

Outdoors

  • Garden

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Accessible airport shuttle
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Pay movies
  • Satellite channels
  • TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 190.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 108 for adults and CNY 108 for children
  • Airport shuttle fee: CNY 500 per vehicle (one-way, maximum occupancy 6)
  • Rollaway bed fee: CNY 190.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators
The seasonal pool will be open from July to October
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Felicity Hotel Shenzhen
Felicity Shenzhen
Hotel Felicity Shenzhen
Felicity Hotel Shenzhen Hotel
Felicity Hotel Shenzhen Shenzhen
Felicity Hotel Shenzhen Hotel Shenzhen
Best Western Premier Shenzhen Felicity Hotel

Frequently asked questions

Does Felicity Hotel Shenzhen have a pool?

Yes, this property has a seasonal outdoor pool.

Is Felicity Hotel Shenzhen pet-friendly?

No, pets are not allowed at this property.

How much is parking at Felicity Hotel Shenzhen?

Self parking is free at this property.

What time is check-in at Felicity Hotel Shenzhen?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Felicity Hotel Shenzhen?

Check-out is at noon.

Does Felicity Hotel Shenzhen provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7:30 AM–11:30 PM on request. A fee of CNY 500 per vehicle applies.

Where is Felicity Hotel Shenzhen located?

Located in Luohu, this hotel is within a 10-minute walk of Luohu Commercial City and Luohu Port. Dongmen Pedestrian Street and Shenzhen Convention and Exhibition Center are also within 6 mi (10 km). Shenzhen Station is only a 2-minute walk and Luohu Station is 16 minutes.

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Felicity Hotel Shenzhen Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 226 out of 1000 reviews
Rating 8 - Good. 489 out of 1000 reviews
Rating 6 - Okay. 184 out of 1000 reviews
Rating 4 - Poor. 66 out of 1000 reviews
Rating 2 - Terrible. 35 out of 1000 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Wilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick Shenzhen Visit
Excellent breakfast and location (from port of entry).
Stayed 2 nights in Oct 2024

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and nice clean
Stayed 4 nights in Jul 2024

10/10 Excellent

Anita

Liked: Staff & service, amenities, property conditions & facilities
Hotel room nice, service excellent. Only thing is walking distance is not a convenient.
Stayed 2 nights in Jul 2024

10/10 Excellent

Yao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Great location, good service , good value
Stayed 2 nights in Dec 2023

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Return visitor
Have stayed at this property before and since 1st visit property has improved great location
Stayed 4 nights in Jul 2023

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Been staying there for years. Great rooms, view of the River, super beds, massage services on 8th floor ($16/per hour) and expansive morning buffet.
Stayed 1 night in Jul 2023

10/10 Excellent

Billy Chi Ching

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Luohu Part, can get a taxi to different parts of Shenzhen conveniently. 5-10 walk to subway
Stayed 1 night in Oct 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms and beds, beautiful river views. The massage center on the 8th floor is superior and very reasonable. Major shopping malls in walking distance and good service for all staff.
Stayed 3 nights in Jul 2023

10/10 Excellent

Andy Wai

Friendly staff. Great service.Clean place.
Stayed 2 nights in Jul 2023

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very good
Stayed 2 nights in Nov 2023

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
This one is okay for us
Stayed 2 nights in Oct 2023

6/10 Okay

Calum

Dated
The room was absolutely insane. Dated, like the rest of the hotel. Genuinely looks like it hasn't been renovated in at least 40 years, if not more. It is a very very convenient location, about 5-8 minute walk to the train station, and it has a 7 eleven inside, but that's about it. Would return if I had an early train as I did on this occasion, but by god if I was staying in Suzhou for any length of time for purposes other than getting a 6:30 train, I'd give this hotel a miss. Creepy.
Stayed 1 night in Sep 2024

8/10 Good

MING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great locale , not so easy to find. Good stay
Very convenient location. Exit LuoWu immigration building and go to far left to take long escalator up. Follow signs for Fulin hotel (Chinese name). Almost missed it looking for Best Western. Take escalator up and then take escalator ahead down and keep heading in direction of Fulin Hotel. There are some steps. Another few hundred feet when you reach street level. Easy walk.
Stayed 2 nights in Nov 2023

6/10 Okay

inc

English talking is very limited. Most of Facility looks old and it needs renovation.
Stayed 1 night in Nov 2023

6/10 Okay

SUN HO DAVID

Liked: Staff & service
Room condition
The room and bath towel has bad odour. The toilet flush is choked though the recovery was ok
Stayed 3 nights in Aug 2023

4/10 Poor

JOSEPH

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very old hotel. WiFi doesn’t work. No room service. No taxis. You have to ask hotel desk and they will rob you and call their select driver to drive you for 4 times the price. It was a real bad experience staying here. No WiFi, no room service, no taxis???
Stayed 4 nights in Nov 2023

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
空間寬敞，還可以泡澡以解除風塵僕僕深夜抵達的疲勞，交通也很便利，距離離高鐵站不到10分鐘的步行路程，隔日前往市區辦事，轉地鐵也非常的方便，且周邊皆是美味小吃
Stayed 1 night in Feb 2025

8/10 Good

kin wai andrew

Liked: Cleanliness, staff & service, amenities
在火車站西出口，現在有大型工程進行中，很多路口都封閉了，餐廳選擇較小。
Stayed 1 night in Feb 2025

8/10 Good

Jian

Stayed 1 night in Jan 2025

8/10 Good

Lin

Stayed 2 nights in Nov 2024

2/10 Terrible

TAKESHI

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
カビ臭い。部屋をかえてもらっても同じ臭かった。2日目から頭痛がしたのでホテルを変えました。
Stayed 4 nights in Oct 2024

10/10 Excellent

GANWEI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

HAU YUEN

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

ping chow ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
雪櫃開了成晚都不凍
Stayed 1 night in Sep 2024

4/10 Poor

Lars

Stayed 2 nights in Aug 2024