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"Hotel is excellent in all areas like food, Onsen, foot bath, afternoon tea, size of room……… Not much to do and see outside unless drive or tour. Different shape of rocks can be seen from room. "

"Great experience at this hotel. Was slight problem checking in but the front staff fixed it immediately! Room was perfect and all meals were fantastic. Amazing service. "

"If you are looking for one night hotel to stay before going to Shiretoko, this is the place! This hotel is in walkable distance to the airportliner and other coach buses. Breakfast was great as well. The only downside is that the bathroom is very small. "

"Great sunset view and excellent dinner and breakfast buffets. "

"Beautiful location on the coast. An authentic ryokan onsen experience with comfortable futons. Hostess and staff gracious. Meals extensive. We highly recommend. "

"Very friendly staff - nice dinner and breakfast"

"I stayed in a 'comfort twin' room for 4 nights and really liked this hotel. The room was a good size and I had a lovely view of the mountains to the north. It's probably been a while since this hotel has been refurbished but the public areas were comfortable. There are a number of vending machines, an ice machine and you can get free hot drinks from a machine in the lobby. The staff were friendly and arranged the forwarding of my luggage with Yamato. Breakfast was a self service buffet with a reasonable selection of hot and cold dishes, including some pastries. It's the first time that I've stayed anywhere that has a machine that dispenses rice. I travelled by public transport and the hotel is very conveniently located opposite the train station and just round the corner from the bus station. On the corner opposite the hotel is a seicomart (Hokkaido chain of combini like 7Eleven and Lawsons). I'd very happily stay here again if I return to Shari."

"As good of a hostel experience you can get, lovely staff and cleaners, even gave me a lift to the station after checkout, can’t recommend this place enough!"

"A lovely couple run this hotel....so thoughtful and helpful ...lovely location on the edge of town and overlooking the harbour.if I visit Utoro again I wouldn't hesitate to return this hotel. Marvellous "