All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1 out of 11 reviews" "
10 - Excellent
1
Rating 8 - Good. 4 out of 11 reviews" "
8 - Good
4
Rating 6 - Okay. 3 out of 11 reviews" "
6 - Okay
3
Rating 4 - Poor. 1 out of 11 reviews" "
4 - Poor
1
Rating 2 - Terrible. 2 out of 11 reviews" "
2 - Terrible
2
7.0/10
Cleanliness
7.2/10
Staff & service
4.8/10
Amenities
6.6/10
Property conditions & facilities
Reviews
2/10 Terrible
Verified traveler
26 December 2018
Liked: Room comfort
Disliked: Staff & service
Staff don’t speak English and their supporting spirit is too low, they're not able to help... it was a terrible experience try to comunícate each other and because of that to get assistance was a nightmar. I’ll never return again to this hote and so don’t recommend it
Far from airport no Taxi want to go there, NON-SMOKING signs every where but no one even care about it. Lobby full of smoke smell all the time. Corridor and even rooms were not even spared from smoke smell spreading.
Staff was not aware of my order as they don't know what is "EXPEDIA" , THE BIG SURPRISE!
Max
Stayed 1 night in Dec 2018
8/10 Good
Verified traveler
Traveled with family and small children
24 November 2018
Liked: Cleanliness, staff & service
The property is not bad for the price. The staff are such lovely people! The location however, OMG is is a 45 minute drive from downtown Shanghai. That's a big problem.
An overall pleasent hotel that had a projector in our room. However, it was far away from the metro so would recommend future guests to take taxi or scooter
Johannes
6/10 Okay
Verified traveler
Traveled with group, Traveled with pets
8 May 2019
ich hatte über Ihre Seite das Hotel gebucht zum Preis von 294,00€. ich habe das Hotel darüber informiert, dass ich mit Hund anreise und an der World Dog Show teilnehme. Bei der Ankunft musste ich dem Hotel noch extra Geld bezahlen. Auf die Mail die ich an das Hotel gerichtet habe ha niemand davon etwas gesagt das das zur WDS teurer ist. Es waren mehr als 200,00€ ich finde das unkorrekt.
Verified traveler
Stayed 7 nights in Apr 2019
2/10 Terrible
Verified traveler
Traveled with group, Business traveler, Traveled with partner, Traveled with pets
Niente/Nothing
The staff was unable to speak even a basic English.
The hotel doesn’t have any restaurant or bar and is located far from Shanghai city center and also far from Pudong airport.