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Royal Garden Hotel Shanghai

5.0 star property
Luxury hotel with 2 restaurants and a full-service spa

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Photo gallery for Royal Garden Hotel Shanghai

Exterior
Indoor pool, outdoor pool
Front of property
Garden Deluxe Twin | Hypo-allergenic bedding, down comforters, pillowtop beds, free minibar
Dining

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Pool
  • Bar
  • Parking included
  • Spa
  • Gym

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Garden Deluxe Twin

Garden Deluxe Twin | Hypo-allergenic bedding, down comforters, pillowtop beds, free minibar

Garden Deluxe Twin

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Garden Deluxe King

Garden Deluxe King | Hypo-allergenic bedding, down comforters, pillowtop beds, free minibar

Garden Deluxe King

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Map
No. 1539 East Hua Xia Road, Chuansha, Shanghai, Shanghai, 201200

What's nearby

  • Chuansha Park - 3 min drive - 2.8 km
  • Shanghai Disneyland© - 7 min drive - 7.3 km
  • Shanghai Zhangjiang Hi-Tech Park - 8 min drive - 8.8 km
  • Century Park - 14 min drive - 15.1 km
  • Shanghai New International Expo Centre - 15 min drive - 16.0 km

Getting around

  • East Huaxia Road Station - 7 min walk
  • Shanghai South Railway Station - 26 min drive
  • Shanghai Pudong Intl. Airport (PVG) - 18 min drive

Restaurants

  • ‪六团景园酒家 - ‬11 min walk
  • ‪食佳传奇火锅 - ‬12 min walk
  • ‪竹乡特色面餐馆 - ‬6 min walk
  • ‪水煮鱼 - ‬15 min walk
  • ‪四海游龙 - ‬12 min walk

About this property

Royal Garden Hotel Shanghai

Luxury family-friendly hotel near Shanghai Disneyland©
Located close to Shanghai Zhangjiang Hi-Tech Park, Royal Garden Hotel Shanghai provides a free roundtrip airport shuttle, a terrace, and a coffee shop/cafe. Treat yourself to a massage at Pattaya SPA, the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and an arcade/game room.
Other perks at this hotel include:
  • An indoor pool and an outdoor pool
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), a free theme park shuttle, and an electric car charging station
  • Table tennis, wedding services, and 5 meeting rooms
Room features
All 227 individually furnished rooms boast comforts such as pillow menus and laptop-friendly workspaces, as well as perks like air conditioning and free stocked minibars.
Other amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Bathrooms with hydromassage showers and deep soaking tubs
  • 50-inch LED TVs with satellite channels
  • Balconies or patios, wardrobes/closets, and free infant beds

Languages

Chinese (Mandarin), English

Similar properties

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Novotel Shanghai Clover

  • Pool
  • Free airport shuttle
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 1,002 reviews
The price is AED 276
AED 322 total
includes taxes & fees
6 May - 7 May
Novotel Shanghai Clover

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 6:30 AM to 11:00 PM at scheduled times
  • Free theme park shuttle
  • Free uncovered self parking on site
  • Free uncovered valet parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; CNY 128 for adults and CNY 64 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Table tennis

Family friendly

  • Arcade/game room
  • Free theme park shuttle
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12,917 square feet of conference space
  • 5 meeting rooms
  • Business center

Outdoors

  • Garden
  • In a regional park
  • On a lake
  • Picnic area
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot tub
  • In-room massages
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Smooth flooring in public areas
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 10 buildings
  • 3 floors
  • Banquet hall
  • Built in 2017
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Children's robes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Late-night room service
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens
LIST_ALT

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests should be aware that 3 cats reside at this property
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 300 per night
Free cribs are available on request at the property

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 500.0 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 128 for adults and CNY 64 for children
  • Rollaway bed fee: CNY 300 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay, UnionPay QuickPass, and WeChat Pay
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Royal Garden Shanghai
Royal Garden Shanghai Shanghai
Royal Garden Hotel Shanghai Hotel
Royal Garden Hotel Shanghai Shanghai
Royal Garden Hotel Shanghai Hotel Shanghai

Frequently asked questions

Does Royal Garden Hotel Shanghai have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Royal Garden Hotel Shanghai pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Royal Garden Hotel Shanghai?

Self parking and valet parking are free at this property.

What time is check-in at Royal Garden Hotel Shanghai?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Royal Garden Hotel Shanghai?

Check-out is at noon.

Does Royal Garden Hotel Shanghai provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 6:30 AM–11:00 PM at scheduled times.

Where is Royal Garden Hotel Shanghai located?

Located near the airport, this family-friendly hotel is within 9 mi (15 km) of Shanghai Disneyland©, Shanghai Zhangjiang Hi-Tech Park, and Shanghai Himalayas Museum. Century Park and Shanghai New International Expo Centre are also within 12 mi (20 km). East Huaxia Road Station is 7 minutes by foot and Chuansha Station is 29 minutes.

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Royal Garden Hotel Shanghai Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 54 out of 98 reviews
Rating 8 - Good. 34 out of 98 reviews
Rating 6 - Okay. 5 out of 98 reviews
Rating 4 - Poor. 4 out of 98 reviews
Rating 2 - Terrible. 1 out of 98 reviews

9.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Pimchanok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very beautiful hotel
The hotel is so amazing. It’s so beautiful like the ancient chinese palace and you can take the beautiful pic within the hotel.
Stayed 2 nights in Oct 2019

10/10 Excellent

Tina, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful gardens and traditional Chinese style buildings worth the staying!
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

8/10 Good

TETSUJI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

ナカ, 大阪府枚方市

Liked: Cleanliness, amenities, property conditions & facilities
施設内が非常に綺麗で清潔感があり、満足できました。個人的な意見ですが、日本語対応してくれたらなお良かったです。
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
全体的に清潔感があり、気持ちよく宿泊が出来た。 立地は、ディズニーランドまでタクシーで50元くらいの近い距離。繁華街までは遠いが、地下鉄が目の前にあるので、便利だし安い。 日本語は難しいけど、英語と翻訳アプリで問題なし。 部屋は、メゾネットタイプでしたが、洗面台3個、シャワールーム2 バスタブ2 ベッド3 で最高でした。
Stayed 3 nights in Dec 2019

8/10 Good

Shimiho, Tokyo

Liked: Cleanliness
中国的な建物や庭、敷地内の設備は申し分のない素晴らしさです。朝食も美味しかったしベッドの寝心地も最高です。 ただ、お風呂場のテレビにトラブルが起きました。リモコンが防水でないため、水に濡れて誤動作を起こして大音量のまま停止できない状態になりました。リモコン内部を拭いて、乾かすことで対処しましたが、防水か壁に埋め込むかしたほうが良いです。お風呂場の鍵も壊れてて閉まりませんでした。細かいですが一流ホテルならばチェックして欲しい点だと感じました。
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

Shu, シンガポール

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
歴史的建造物を宿泊施設利用できて素晴らしかったです。ロケーションは観光中心地からは離れているので、タクシー利用が中心となります。またバーがエントランスの近くにあり、雰囲気が良くなかったのが残念です。
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
RECOMMENDED
ALL GOOD, AND NICE TO STAY, AFFORABLE PRICING
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia say that has hotel shuttle to the airport and they do not have it we had wait many hours at the airport and when we call they say that it dose not have that service. And other disappointed thing is that the Hotel dose not had air condition working at the two rooms we had
Stayed 1 night in Nov 2019

10/10 Excellent

Vivek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

6/10 Okay

song, 日本

中心部から遠いので、移動時間がかかる。
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Close to the train station. It is quite convenient to travel to the Pudong International Airport and Shanghai Disney from the hotel. The room is huge with lots of packing space. Spacious enough for families.
Stayed 2 nights in Oct 2019

8/10 Good

AKIKO

Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
호텔 시설은 여태 묵었던 곳 중 제일 좋았지만 서비스는 역대 최악
호텔 시설은 정말 예쁘고 정원도 정말 예쁩니다 다만 서비스는 절대 기대하지 마세요 스파 서비스가 새벽2시까지 한다길래 12시에 갔더니 직원이 자느라 고객이 온줄도 모르고 자다 일어나서 그런지 굉장히 불친절했습니다 한국에서 마사지 받았을 때 너무 좋았는데 호텔 마사지는 좀 더 비싸길래 더 좋겠거니 생각했는데 공짜로 받았어도 기분나빴을 서비스를 내 돈주고 받으니까 기분이 더 나쁘네요 방에 데려다주기만 하고 나가버리길래 멀뚱멀뚱 기다리고 마사지도 시원하게 아픈게 아니라 힘으로만 마사지해서 꼬집는줄 알았습니다 동생은 간지럽기만 하고 하나도 안시원했다고 했구요 마사지 끝나고도 지 혼자 휙 나가버려서 뭔가 했습니다 디즈니랜드 픽업 신청을 했는데 분명 9시 반에 주차장에서 출발하니 9시쯤 디즈니랜드에서 출발하면 된다더니 9시 되기 전부터 전화해서 나오라고 닦달을 하는 바람에 불꽃놀이도 다 못보고 나왔습니다 체크아웃할 때도 이전 호텔은 서비스는 괜찮았냐, 차지는 얼마다, 혹시 택시가 필요하면 불러주겠다는 식으로 굉장히 친절했는데 이 호텔은 가격만 띡 불러주고 끝났는데요? 이런 식이네요 이전 호텔 서비스가 좋았어서 더 비교되는 것도 있는 것 같아요 결론은 호텔 시설은 최고지만 서비스는 절대 기대하면 안되는 호텔이구요 조식 포함이었는데 식당이 어딘지도 안알려줘서 먹지도 못했네요(아침에 바빠서 조식 먹을 시간이 없긴했지만 그래도 식당 위치와 이용 시간은 미리 알려줘야하는거 아닐까요ㅡㅡ) 중국어 못하면 직원이랑 의사소통이 거의 불가능하니 중국어 잘하는 분만 숙박하세요 호텔 주위에 아무것도 없는것도 불편했습니다
Stayed 2 nights in Oct 2019

6/10 Okay

CHIA-HUNG

Disliked: Cleanliness, staff & service
1.預授扣款不對(收據不符)，發信未收到回覆說明 2.房間品質不一，換房 & check in等20幾分鐘
Stayed 2 nights in Sep 2019

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

mami

Liked: Cleanliness, amenities, property conditions & facilities
とても豪華な建物と設備、飲み物もフリードリンクで朝ごはんも充実していました！ 立地も地下鉄2号線の駅のすぐ近く(道路挟んだ向かい側)で、思ったよりも便利でした。 ただ、フロントスタッフは、対応等は問題なくしてくれましたが、少し冷たい感じはあり、朝ごはんの会場等やシステムも聞かないと教えてくれないなど親切とは言えないかな…。 中国語が出来ないと、ちょっと泊まるのは難しいホテルかもしれません。 建物は古代のお城のようで、他にはない美しさなので、1度は泊まりたいホテルでしたから、大満足です。
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Smart, clean, functional. Service was poor. I’m not sure if it was because I was foreign or because I was female, but the service was lax, slow and not remotely enthusiastic.
Stayed 3 nights in Aug 2019

8/10 Good

je hwan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jun 2019

10/10 Excellent

Hyeonju

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
다음상해여행도 이곳입니다.
가성비 갑인 호텔..주변 조용하고 호텔환경 아주 좋고 직원들 친절합니다. 공항에서도 가깝고 바로 앞에 2호선 있어서 동방명주로 이동 용이하고 디즈니랜드까지도 가깝슥니다.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
想像した以上の施設でした。この施設をつくったオーナーはどんな方なんだろうと思ってしまうほどの施設です。駅からの至近で（ただし敷地が広大でフロントまでは歩きますが...）とても便利。新しい建物ですが全て中国の歴史的建築様式を取り入れ、庭もとても綺麗にメンテナンスされており感激しました。集合的な街中のメガホテルではなく中型のビラが何棟か建っているいる感じでとても静かで心地がいい。ここで暮らしたい気分になりました。今度は両親を連れて家族で来たいと思います。きっと感動します。
Stayed 3 nights in Jun 2019

10/10 Excellent

i long

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019