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Oriental Riverside Hotel Shanghai

4.0 star property
Hotel with a full-service spa, near The Bund

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Photo gallery for Oriental Riverside Hotel Shanghai

Water view
Deluxe River & Bund View Room | Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Lobby lounge
Garden

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Spa
  • Bar
  • Housekeeping
  • Room service
  • Parking available

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Garden View Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Garden View Room

Highlights

Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bathtub and shower
Hair dryer
Rainfall showerhead
  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior River & Bund View Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior River & Bund View Room

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bathtub and shower
Hair dryer
  • 40 sq m
  • River view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe River & Bund View Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe River & Bund View Room

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
Bathrobes
  • 45 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Pudong Shangri-La, Shanghai

  • Pool
  • Hot Tub
  • Spa
  • Free WiFi
8.8 out of 10, Excellent, (814)
The price is AED 456
AED 531 total
includes taxes & fees
6 Mar - 7 Mar
Pudong Shangri-La, Shanghai

About the neighborhood

Map
No.2727, Riverside Avenue, Shanghai, PVG, 200120

What's nearby

  • The Bund - 10 min walk
  • Oriental Pearl Tower - 12 min walk
  • Shanghai Tower - 16 min walk
  • Nanjing Road Shopping District - 6 min drive
  • Yu Garden - 6 min drive

Getting around

  • Lujiazui Station - 1 min walk
  • Shanghai South Railway Station - 18 min drive
  • Hongqiao International Airport (SHA) - 38 min drive

Restaurants

  • ‪Tenya - ‬5 min walk
  • ‪Golden Bull - ‬6 min walk
  • ‪Lei Garden - ‬6 min walk
  • ‪OYamee Restaurant - ‬9 min walk
  • ‪Ginza Bairin - ‬5 min walk

About this property

Oriental Riverside Hotel Shanghai

Upscale hotel near The Bund
Near Shanghai Tower and Yu Garden, Oriental Riverside Hotel Shanghai provides an airport shuttle, shopping on site, and a coffee shop/cafe. Treat yourself to a massage at the onsite spa. Fitness classes are offered at the health club; the property also has a garden, dry cleaning/laundry services, and car rentals on site. Guests can also expect to find a bar, a business center and babysitting.
Additional perks include:
  • Free self parking
  • Limo/town car service, full breakfast (surcharge), and babysitting (surcharge)
  • ATM/banking services, tour/ticket assistance, and 1 meeting room
Room features
All 136 rooms feature comforts such as 24-hour room service and air conditioning, in addition to perks like safes and high-speed internet.
More conveniences in all rooms include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with separate tubs/showers and free toiletries
  • 40-inch TVs with premium channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: internet access (surcharge)

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 6 AM–10 AM: CNY 200 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness classes
  • Fitness center
  • Full-service spa
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free cribs/infant beds
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden

Spa

  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • 40-inch TV
  • Digital channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CNY 200 per person
  • Airport shuttle fee: CNY 600 per person (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Oriental Riverside
Oriental Riverside Hotel Shanghai
Oriental Riverside Shanghai
Riverside Oriental
Hotel Oriental Riverside
Oriental Riverside Hotel
Oriental Riverside Shanghai
Oriental Riverside Hotel Shanghai Hotel
Oriental Riverside Hotel Shanghai Shanghai
Oriental Riverside Hotel Shanghai Hotel Shanghai
Oriental Riverside Hotel Shanghai Int'l Convention Center

Frequently asked questions

Is Oriental Riverside Hotel Shanghai pet-friendly?

No, pets are not allowed at this property.

How much is parking at Oriental Riverside Hotel Shanghai?

Self parking is free at this property.

What time is check-in at Oriental Riverside Hotel Shanghai?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Oriental Riverside Hotel Shanghai?

Check-out is at noon.

Does Oriental Riverside Hotel Shanghai provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 600 per person applies.

Where is Oriental Riverside Hotel Shanghai located?

Located in Downtown Shanghai, this spa hotel is within a 15-minute walk of Shanghai Municipal History Museum, The Bund, and Oriental Pearl Tower. Nanjing Road Shopping District and People's Square are also within 3 mi (5 km). Lujiazui Station is only a 2-minute walk and South Pudong Road Station is 16 minutes.

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Oriental Riverside Hotel Shanghai Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 171 out of 384 reviews
Rating 8 - Good. 150 out of 384 reviews
Rating 6 - Okay. 41 out of 384 reviews
Rating 4 - Poor. 12 out of 384 reviews
Rating 2 - Terrible. 10 out of 384 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 3 nights in Oct 2024

10/10 Excellent

Subhrendu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and service
Excellent location, overlooking the river. Rooms well kept. Really good service, professional and helpful.
Stayed 2 nights in Jun 2023

10/10 Excellent

Garrett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020

8/10 Good

LEO, Seoul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast View Location are excellent But compare to other hotel's suite room a little bit old facilities
Stayed 3 nights in Jan 2020

10/10 Excellent

HOJUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
전망은 좋습니다. 전에도 숙박했었는데 큰방의 전망이 훨씬 더 좋았습니다. 교통도 좋았습니다. 택시 잡기는 약간 시간이 걸린듯 합니다. 푸동 부근 주위 관광 하기에 딱 좋은 곳입니다. 주변 마트도 바로 근처에 있습니다.
Stayed 6 nights in Jan 2020

10/10 Excellent

Ki Ouk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
굳굳
좋아요
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
주변에 편의점이 없어 불편하였지만 방의크기나 직원들의 친절하였습니다! 그리고 뷰도 너무 좋았습니다.
Stayed 2 nights in Nov 2019

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019

8/10 Good

James

Liked: Cleanliness, property conditions & facilities, room comfort
Good place to stay
I stay here once a year, as it is attached to the Shanghai convention center. The hotel is nice and close to many restaurants and attractions. There is nothing outstanding about the hotel other than location.
Stayed 4 nights in Nov 2019

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
6 day Business Trip
1st rate service, excellent location and spotless Rooms are spacious and very clean. everything works well, superior facilities. Breakfast is very expensive ($40 USD), so try for a rate with this included
Stayed 6 nights in Nov 2019

10/10 Excellent

Verified traveler

Stayed 7 nights in Nov 2019

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Grrat hotel, perfect location, friendly staff very good service
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
All that glitters isn’t gold
The hotel was very nice with updated facilities, but the service wasn’t the best. When we checked in, they told us we wouldn’t be able to leave our room between 3-9pm, so we opted into leaving in the afternoon and coming back at night. This was an inconvenience and the staff didn’t speak English, and they didn’t bother to use a translator, so we were never told why we couldn’t leave/enter. There was only one entrance, so we had to go around the entire hotel if we were walking along the Bund. As for their facilities, the staff yelled at us because we didn’t have swim caps and didn’t allow us to use or dip our feet into the water. They didn’t have or sell any extras, so it wasn’t a huge wonder as to why the pool was empty. There weren’t a lot of restaurants around the area and everything that was around had inflated prices since it was a touristy area. Overall, it felt like they had too many rules in place and weren’t very accommodating to American/English-speaking tourists.
Stayed 4 nights in Nov 2019

6/10 Okay

Alan

Stayed 3 nights in Oct 2019

6/10 Okay

Verified traveler

Stayed 1 night in Jul 2019

10/10 Excellent

hyuntae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
여기다 여기
매우 만족
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
満足です
地下鉄の駅からは結構歩きますが、場所的には良いところでした。 ホテルを出るとすぐに遊歩道。また、川の対岸に渡るトラム(?)の駅も目の前。 食事は歩いてちょっといったところにあるモールで済ませることが多かったです。
Stayed 3 nights in Jul 2019

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
地下鉄に近くて観光に便利
Stayed 1 night in Jun 2019

8/10 Good

Jalal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
one day
Excellent
Stayed 1 night in May 2019

10/10 Excellent

Jee Loon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay!
I always enter a hotel with low expectations as photos on website are not usually what they really are. Guess what? This hotel is better in person than in the photos! I chose a Bund view room and was amazed by the beautiful sight from my bed and bathtub. I totally could have spent my whole day in instead of sightseeing LOL. The bathroom is open concept and gorgeous, although the sliding door is still quite see-through, so choose your room-mate wisely ;) The location is great - walking distance to metro (line 2) and malls with a wide choice of food. Wifi is available although the description here says wired internet. TV was ok but signal was lost intermittently. Very importantly, it's actually right beside the Oriental Pearl Tower and not along the Bund - hotels.com should really fix this. Overall, a wonderful experience. Kudos to the friendly and attentive staff!
Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Generally pleasant except the noise
Got a free upgrade. However, a construction site is right across the street. Loud noise can be heard in the very EARLY morning. Thanks to my jet lag. I was still able to manage a few hours' sleep.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb staff and excellent location close to the #2 subway and walking distance to the Bund
Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shanghai⭐️
동방명주 바로 앞이라 숙소찾기 수월했습니다 배드추가는 요금 붙었고 서비스는 전반적으로 좋았어요
Stayed 3 nights in May 2019

2/10 Terrible

lizbethsanchez

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The people on the registration are terrible don't care and don't know nothing. I don't know why ? because is a nice hotel in a nice location
Stayed 1 night in Apr 2019