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Kingtown Riverside Hotel Plaza Shanghai

3.5 star property
Art Deco hotel with a 24-hour front desk and a coffee shop

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Photo gallery for Kingtown Riverside Hotel Plaza Shanghai

Exterior
Suite | Bathroom | Combined shower/tub, rainfall showerhead, free toiletries, hair dryer
Suite | Down comforters, memory foam beds, in-room safe, individually decorated
Deluxe Room | Down comforters, memory foam beds, in-room safe, individually decorated
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Room options

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About the neighborhood

Map
No.126 Xinzha Road, Shanghai, Shanghai, 200003

What's nearby

  • West Nanjing Road - 9 min walk - 0.8 km
  • Nanjing Road Shopping District - 15 min walk - 1.3 km
  • People's Square - 2 min drive - 1.8 km
  • Xintiandi Style Shoppping Centre - 3 min drive - 2.9 km
  • The Bund - 7 min drive - 8.5 km

Getting around

  • Xinzha Road Station - 5 min walk
  • Shanghai Railway Station - 9 min drive
  • Hongqiao International Airport (SHA) - 26 min drive

Restaurants

  • ‪阿文潮汕食府 - ‬5 min walk
  • ‪Wee Coffee - ‬1 min walk
  • ‪雕刻时光咖啡馆 - ‬3 min walk
  • ‪麦当劳 - ‬2 min walk
  • ‪Bbg-Club密室逃脱 - ‬3 min walk

About this property

Kingtown Riverside Hotel Plaza Shanghai

Hotel near Nanjing Road Shopping District
Near West Nanjing Road and People's Square, Kingtown Riverside Hotel Plaza Shanghai provides a grocery/convenience store, a coffee shop/cafe, and dry cleaning/laundry services. The on-site restaurant, Kingtown Cofe, offers breakfast, lunch, and dinner. In addition to a bar and a business center, guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • Smoke-free premises, an elevator, and a porter/bellhop
  • 1 meeting room, concierge services, and free newspapers
Room features
All 163 individually furnished rooms have perks such as furnished balconies and air conditioning, as well as amenities like free WiFi and safes.
More amenities include:
  • Memory foam beds and down comforters
  • Bathrooms with rainfall showers and shower/tub combinations
  • 48-inch HDTVs with satellite channels
  • Daily housekeeping, desks, and phones

Languages

Chinese (Mandarin), English

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: CNY 50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Kingtown Cofe
  • Lobby Cofe

Family friendly

  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 12 floors
  • Art Deco architecture
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 48-inch LCD TV with satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
LIST_ALT

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 11:30 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 50 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Kingtown
Kingtown Hotel
Kingtown Riverside
Kingtown Riverside Hotel
Kingtown Riverside Hotel Plaza
Kingtown Riverside Hotel Plaza Shanghai
Kingtown Riverside Plaza
Kingtown Riverside Plaza Shanghai
Kingtown Riverside Hotel Plaza Shanghai Hotel
Kingtown Riverside Hotel Plaza Shanghai Shanghai
Kingtown Riverside Hotel Plaza Shanghai Hotel Shanghai

Frequently asked questions

Is Kingtown Riverside Hotel Plaza Shanghai pet-friendly?

No, pets are not allowed at this property.

How much is parking at Kingtown Riverside Hotel Plaza Shanghai?

Kingtown Riverside Hotel Plaza Shanghai doesn't offer parking.

What time is check-in at Kingtown Riverside Hotel Plaza Shanghai?

Check-in start time: 1 PM; Check-in end time: 11:30 PM.

What time is check-out at Kingtown Riverside Hotel Plaza Shanghai?

Check-out is at noon.

Where is Kingtown Riverside Hotel Plaza Shanghai located?

Located in Downtown Shanghai, this hotel is within a 10-minute walk of Brilliance Shimao International Plaza and West Nanjing Road. Nanjing Road Shopping District and People's Square are also within 1 mi (2 km). Xinzha Road Station is only a 5-minute walk and Qufu Road Station is 10 minutes.

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Kingtown Riverside Hotel Plaza Shanghai Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 17 out of 153 reviews
Rating 8 - Good. 64 out of 153 reviews
Rating 6 - Okay. 54 out of 153 reviews
Rating 4 - Poor. 11 out of 153 reviews
Rating 2 - Terrible. 7 out of 153 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities
I like the location
Stayed 4 nights in Oct 2019

8/10 Good

Hung

Liked: Cleanliness, staff & service, room comfort
離地鐵近，走路可以到南京路步行街、外灘，這個飯店很棒
Stayed 3 nights in Aug 2019

8/10 Good

Federico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019

8/10 Good

Chien-Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
新天地上海灘都很近， 還蠻方便的
还不錯，整体OK
Stayed 1 night in Dec 2018

4/10 Poor

tasu, osaka

Disliked: Staff & service
チェックインに手間取るホテル
チェックインに手間取ったことと。 止まった部屋の窓の外は地元住民の家で、窓には洗濯物がかかっており、カーテンも開けられない近さでした。
Stayed 1 night in Oct 2018

6/10 Okay

Tae Hoon

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

6/10 Okay

May Ling

普普通通，價錢合理不能要求太多，離地鐵五分鐘路程

8/10 Good

Chatchawan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ภาพรวมดี
ชั้นที่สูงขึ้นไปจะได้วิวที่ดีกว่า อย่างอื่นโดยรวมทำได้ดี

10/10 Excellent

Aura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Aura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
不值得住的酒店
網上訂房間說明跟入住時拿房間的完全不一樣，有點欺騙訂購的成分
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service
可有更好的選擇
打掃不確實，保險箱裡面都是垃圾，前台服務也不理想
Stayed 3 nights in Nov 2017
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Disliked: Room comfort
まぁまぁ？
事前決済でしたが、現地でデジポット500元があります。また取り消しをcheck out時に行いますがカードがなかなか反応せず？最終、携帯で1ヶ月後に返金になると見せられました。デジポットでも今までそのようなことはなく、不安になりhotels.comさんに連絡→現地確認→恐らく大丈夫だろうとのこと。あとは1ヶ月以内に何もないことを願うばかりです。 その他は、歯ブラシやソープや水は毎日ありました。シャンプーもあったかな？お部屋は広いですが壁が薄く隣の部屋の声が聞こえます。バスタブはなく、日本人は辛いかも？です。 場所は地下鉄1号線の人民広場の次の駅のXinzha Road6番出口から3-4分が一番近く、人民広場からだと10分は掛かります。 安価なホテルなので夜寝るだけなら充分ですが声や扉の音など気になる方はやめた方が良いかも？です。 兎にも角にも上海は初めてでしたが、安くて夜景や建物にも感動したので次はホテル選びを慎重にしてまた行きます。
Stayed 2 nights in Nov 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Ana Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una muy buena opción si quieres estar cerca de la zona turística por un costo accesible además de la conexión con el metro es ideal para trasladarte. en general el hotel ofrece buen servicio. Tiene sus detalles de carpintería y aire acondicionado al interior de los cuartos, sin embargo la regadera y las almohadas son excelentes¡
Stayed 3 nights in Oct 2017
This review was submitted before 2018 and has not been verified.

2/10 Terrible

R, Toronto

Disliked: Staff & service, property conditions & facilities, room comfort
Vacuum hose used to connect sink to sewage pipe
The title says it all. Front desk staff can’t speak English. I don’t mind that. However, their attitude is I don’t give a f*#k approach. Cleaning staff is also bad. Forget to leave toilet paper and tea bags. Location is ok, but it’s in an alleyway which gets really dark at night. So women beware. First and last time for me staying in the lipstick on a pig junk hotel
Stayed 4 nights in Oct 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

suet yee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, room clean & comfort
Nearby metro station- xinzha station(line 1-exit 6), just 200m from hotel. A lot of restaurants at exit 1. Hotel easy to find, staff friendly, room clean & comfort, I’ll give another stay if I back to shanghai again.
Stayed 4 nights in Oct 2017
This review was submitted before 2018 and has not been verified.

6/10 Okay

kimsuhyeon, 서울

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
비추천호텔이네요
호텔위치는 1호선 신자루역 6번출구 도보 5분거리로 괜찮은편이지만 침대 청소 및 이불청소가 깨끗하지 않네요 3일숙박했는데 이틀째 삼일째 똑같이 이불커버만 갈고 침대시트는 그냥 내버려두고 지져분한 상태인시트에 이불만 쓱 덮어두고 ㅡㅡ 외출하고 호텔들어와서 혹시나 또 청소안했나싶어서 이불 펼쳐보자마자 기분이 어찌나상하던지.. 직원에게 직접보여주고 그자리에서 다시 갈아달라요청했네요ㅠ 다시 이용하고 싶지는 않은 호텔이네요
Stayed 2 nights in Oct 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Emily

Liked: Room comfort
離地鐵站非常近、在十一連假造訪這兒CP值還算不錯。下午13:00就可以check-in，Check out 時間12:00，是自由行的好選擇
Stayed 2 nights in Oct 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This review was submitted before 2018 and has not been verified.

8/10 Good

Hans, Overloon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prima hotel. Prima ligging.
Prima verzorgd hotel. Schone en nette kamers. Vriendelijk en behulpzaam personeel. Ligging dichtbij (loopafstand) centrum. Afstand tot metro (Xinzha road) is 300 m.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店設施沒話說，前台小哥服務熱忱，只是房間廁所味道太重，可能排水管設計不良，能夠改進這點就完美了
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities
Never Again
1. Room stank of cigarettes 2. Hole in my curtain 3. Broken window 4. Backed up sink 5. Charged extra because I made my towels "too dirty" - their words 6. Smelly hallway 7. No one spoke basic English 8. Half roll of toilet paper replaced with another half roll of toilet paper daily.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
是個很不錯的旅館，硬要說出缺點~可能排風聲音大了點~~走廊有清潔的味道~(但客房裡完全沒味道)