10/10 Excellent
YONG THONG
17 November 2024
Liked: Cleanliness, staff & service, property conditions & facilities
I recently celebrated my 33th wedding anniversary at the Holiday Inn Hongqiao Shanghai, and the experience was beyond exceptional. From the moment we checked in, the management went above and beyond to make our stay unforgettable. We were delighted to find that our room had been upgraded, adding an extra touch of luxury to our special day. The highlight was stepping into our room to see a beautiful surprise, thoughtful decorations, a stunning bouquet of fresh flowers. Another surprised was a delicious anniversary cake was delivered to us by hotel management staffs. The attention to detail and the warm, personalized service made us feel truly cherished. Every staff member we encountered was welcoming and attentive, ensuring our celebration was perfect from start to finish. This level of care and hospitality turned our anniversary into a truly memorable occasion. The food in the restaurant has lots of choices and yummy. I highly recommend the Holiday Inn Hongqiao Shanghai for anyone looking for a hotel that values its guests and celebrates their special moments.
YONG THONG
Stayed 2 nights in Nov 2024