Find all hotels by Independent in Shamshabad

"The staff are courteous but more training is required. I liked the dining, SPA and fitness center experience. While th check in experience was good, the check o in t experience needs work. Taking care of guest experience needs work. Management needs to be more visible. Noise abatement needs to be considered. The property is next to a busy corridor and noise starts as early as 4 AM when the water tanker comes in (backs in to the property). The SPA experience was great. The therapist was well experienced. Sapna, Pradeep and team were great at the fitness center. They helped me correct some techniques which needed work on the rower and TRX. Appreciate the effort by the staff inspite of the property being new and still under construction in some parts. No management was visible in resolving customer experience issues reported. Leela experience was missing. I stayed at the Leela Mumbai property and this experience was very different. The only place management was very obvious and visible was at the dining (restaurant). The food fare was amazing and service was extraordinary."

"The staff were extremely helpful. I had left a parcel in my room and the process for receiving the same via courier was absolutely seamless. Definitely making this my go to property on every trip to the city."

"Renovate the property"

"The room felt a bit cramped for a family of three but the overall stay was excellent including staff, service and food. I’d definitely recommend the hotel."

"Absolutely Wonderful place to rest and relax. We were staying over night to catch a flight back to US. Could not have been better."

"Excellent room plus the best shower, most hotels limit the force of water but this one was like standing under a mountain water fall "

"I gave a high rating based on the price. I would not compare this to a 5 star hotel or even a 3 star.. however, for the price value I gave 5 stars. Also, the staff was most helpful and the car was always available as needed.. we were very happy to pay the fee, and the driver was wonderful. Language was a barrier at times, but we got by just fine. "

"Property is outside of the city center, very accessible from the airport and located around plenty of food, entertainment and shopping. "

"The service was amazing "