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Tazawako Lake Resort & Onsen

3.0 star property
Hotel with a full-service spa, in the vicinity of Kenmin no Mori

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Photo gallery for Tazawako Lake Resort & Onsen

Hot springs
Renovated Family Pet Room, Non Smoking | Memory foam beds, in-room safe, free WiFi, bed sheets
Arcade
Exterior
Point of interest

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Breakfast available
  • Pet friendly
  • 24/7 front desk
  • Housekeeping
The current price is AED 512
AED 563 total
includes taxes & fees
16 Mar - 17 Mar

Room options

Available filters for rooms
Showing 33 of 33 rooms

View all photos for Family Room (2 Semidouble Beds and 3 Japanese Futons), Non Smoking

Memory foam beds, in-room safe, free WiFi, bed sheets

Family Room (2 Semidouble Beds and 3 Japanese Futons), Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Memory foam bed
Bidet
Private bathroom
Shower/tub combination
  • 41 sq m
  • Sleeps 5
  • 3 Twin Futons OR 2 Twin Beds

View all photos for Renovated Japanese Western Style Room, Non-smoking

Renovated Japanese Western Style Room, Non-smoking | Memory foam beds, in-room safe, free WiFi, bed sheets

Renovated Japanese Western Style Room, Non-smoking

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Memory foam bed
Bidet
Private bathroom
Shower/tub combination
  • 42 sq m
  • Sleeps 5
  • 2 Large Twin Beds, 2 Large Twin Futons and 1 Twin Sofa Bed

View all photos for Renovated Family Pet Room, Non Smoking

Renovated Family Pet Room, Non Smoking | Memory foam beds, in-room safe, free WiFi, bed sheets

Renovated Family Pet Room, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Memory foam bed
Bidet
Private bathroom
Shower/tub combination
  • 55 sq m
  • Sleeps 6
  • 2 Double Beds, 1 Twin Murphy Bed and 1 Large Twin Sofa Bed

View all photos for Renovated Premier Twin Room, Non Smoking

Renovated Premier Twin Room, Non Smoking | Memory foam beds, in-room safe, free WiFi, bed sheets

Renovated Premier Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Memory foam bed
Bidet
Private bathroom
Shower/tub combination
  • 30 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Family Room (2 Semidouble Beds and 3 Japanese Futons), Smoking

Memory foam beds, in-room safe, free WiFi, bed sheets

Family Room (2 Semidouble Beds and 3 Japanese Futons), Smoking

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Memory foam bed
Bidet
Private bathroom
Shower/tub combination
  • 41 sq m
  • Sleeps 5
  • 3 Twin Futons OR 2 Twin Beds

View all photos for Deluxe Twin Room, Non Smoking

Memory foam beds, in-room safe, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Memory foam bed
Bidet
Private bathroom
Shower/tub combination
  • 36 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Renovated Superior Twin Room, Non Smoking

Memory foam beds, in-room safe, free WiFi, bed sheets

Renovated Superior Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Memory foam bed
Bidet
Private bathroom
Shower/tub combination
  • 19 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Pet Room Standard Twin Non Smoking

Pet Room Standard Twin Non Smoking | Memory foam beds, in-room safe, free WiFi, bed sheets

Pet Room Standard Twin Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Memory foam bed
Bidet
Private bathroom
Shower/tub combination
  • 24 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Pet Room Superior Non Smoking

Pet Room Superior Non Smoking | Memory foam beds, in-room safe, free WiFi, bed sheets

Pet Room Superior Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Memory foam bed
Bidet
Private bathroom
Shower/tub combination
  • 30 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Japanese Western Room, Non Smoking

Japanese Western Room, Non Smoking | Memory foam beds, in-room safe, free WiFi, bed sheets

Japanese Western Room, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Memory foam bed
Bidet
Private bathroom
Shower/tub combination
  • 42 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking | Memory foam beds, in-room safe, free WiFi, bed sheets

Standard Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Memory foam bed
Bidet
Private bathroom
Shower/tub combination
  • 21 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Pet Room Standard Triple Non Smoking

Pet Room Standard Triple Non Smoking | Memory foam beds, in-room safe, free WiFi, bed sheets

Pet Room Standard Triple Non Smoking

Highlights

Air conditioning
Heating
Free rollaway/extra beds
Refrigerator
LCD TV
Memory foam bed
Bidet
Private bathroom
  • 24 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Japanese Room with Bed -Smoking

Memory foam beds, in-room safe, free WiFi, bed sheets

Japanese Room with Bed -Smoking

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Memory foam bed
Bidet
Private bathroom
Shower/tub combination
  • 41 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Japanese Room with Bed -Non smoking

Memory foam beds, in-room safe, free WiFi, bed sheets

Japanese Room with Bed -Non smoking

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Memory foam bed
Bidet
Private bathroom
Shower/tub combination
  • 41 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Semi Double Room, Non Smoking

Semi Double Room, Non Smoking | Memory foam beds, in-room safe, free WiFi, bed sheets

Semi Double Room, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Memory foam bed
Bidet
Private bathroom
Shower/tub combination
  • 19 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Semi Double (Non-smoking)

Memory foam beds, in-room safe, free WiFi, bed sheets

Semi Double (Non-smoking)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room-Pet Friendly-Non-Smoking

Memory foam beds, in-room safe, free WiFi, bed sheets

Standard Triple Room-Pet Friendly-Non-Smoking

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Japanese style Room -Non-Smoking

Interior

Japanese style Room -Non-Smoking

  • Sleeps 5
  • 5 Twin Futons

View all photos for Standard Japanese Western Room

Memory foam beds, in-room safe, free WiFi, bed sheets

Standard Japanese Western Room

  • Sleeps 4
  • 2 Twin Futons and 2 Twin Beds

View all photos for Japanese Style Room Smoking

Bathroom | Combined shower/tub, deep soaking tub, free toiletries, hair dryer

Japanese Style Room Smoking

  • Sleeps 6
  • 6 Twin Futons

View all photos for Standard Twin Room Pet Friendly

Memory foam beds, in-room safe, free WiFi, bed sheets

Standard Twin Room Pet Friendly

  • Sleeps 2
  • 2 Twin Beds

View all photos for Renovated Family Pet Room, Non Smoking

Memory foam beds, in-room safe, free WiFi, bed sheets

Renovated Family Pet Room, Non Smoking

  • Sleeps 10
  • 1 Twin Sofa Bed, 2 Double Beds and 1 Twin Bed

View all photos for Renovated Superior Twin Room

Memory foam beds, in-room safe, free WiFi, bed sheets

Renovated Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Premier Renewal Twin with Bath-Non Smoking

Memory foam beds, in-room safe, free WiFi, bed sheets

Deluxe Premier Renewal Twin with Bath-Non Smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for Family Room (2 Semidouble Beds and 3 Japanese Futons), Non Smoking

Memory foam beds, in-room safe, free WiFi, bed sheets

Family Room (2 Semidouble Beds and 3 Japanese Futons), Non Smoking

  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Japanese Style with Bath and Mountain View-Non Smoking

Memory foam beds, in-room safe, free WiFi, bed sheets

Standard Japanese Style with Bath and Mountain View-Non Smoking

  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Twin Room

Memory foam beds, in-room safe, free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior, Japanese-Western Mixed with Bath

Memory foam beds, in-room safe, free WiFi, bed sheets

Superior, Japanese-Western Mixed with Bath

  • Sleeps 5
  • 1 Twin Sofa Bed and 2 Double Beds

View all photos for Deluxe, Twin with Bath

Memory foam beds, in-room safe, free WiFi, bed sheets

Deluxe, Twin with Bath

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room (2 Semidouble Beds and 3 Japanese Futons), Smoking

Memory foam beds, in-room safe, free WiFi, bed sheets

Family Room (2 Semidouble Beds and 3 Japanese Futons), Smoking

  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Japanese Style with Bath and Mountain View-Smoking

Memory foam beds, in-room safe, free WiFi, bed sheets

Standard Japanese Style with Bath and Mountain View-Smoking

  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard, Japanese-Western Mixed with Bath

Memory foam beds, in-room safe, free WiFi, bed sheets

Standard, Japanese-Western Mixed with Bath

  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Triple Room with Bath

Memory foam beds, in-room safe, free WiFi, bed sheets

Deluxe Triple Room with Bath

  • Sleeps 6
  • 2 Double Beds

Similar properties

Hot springs

Kamenoi Hotel Tazawako

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
7.8 out of 10, Good, (103)
The price is AED 475
AED 523 total
includes taxes & fees
27 Mar - 28 Mar
Kamenoi Hotel Tazawako

About the neighborhood

Map
82-117 Tazawakoobonai Azashimotakano, Senboku, Akita, 014-1201

What's nearby

  • Tazawako Ski Resort - 6 min drive
  • Lake Tazawa - 8 min drive
  • Gozanoishi Shrine - 8 min drive
  • Mount Akita-Komagatake - 14 min drive
  • Nyūtō Onsen - 16 min drive

Getting around

  • Tazawako Station - 11 min drive
  • Akita Airport (AXT) - 80 min drive

Restaurants

  • ‪十割そば処 そば五郎 - ‬8 min drive
  • ‪田沢湖共栄パレス - ‬4 min drive
  • ‪ラウンジ黒森 - ‬10 min drive
  • ‪仙岩峠の茶屋 - ‬9 min drive
  • ‪みちのく食事処 - ‬7 min drive

About this property

Tazawako Lake Resort & Onsen

Hotel near Kenmin no Mori
Located close to Tazawako Ski Resort, Tazawako Lake Resort & Onsen provides an indoor mineral hot spring (onsen), a garden, and a bar. For some rest and relaxation, visit the 2 indoor hot springs or sauna, and indulge in a massage. The on-site restaurant, 碧 423 / Ao 423, offers breakfast and dinner. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • Buffet breakfast (surcharge), free train station pick-up, and hot springs on site
  • An electric car charging station, a water dispenser, and 1 meeting room
Room features
All 80 rooms feature comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
More amenities include:
  • Bathrooms with deep soaking tubs and toilets with electronic bidets
  • LCD TVs with satellite channels
  • Refrigerators, heating, and daily housekeeping

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Electric car charging station on site
  • Free roundtrip train station shuttle from 3:30 PM - 5:30 PM
  • Train station shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–9:00 AM: JPY 1650 for adults and JPY 825 for children
  • 1 restaurant
  • 1 bar

Restaurants on site

  • 碧 423 / Ao 423

Things to do

  • Full-service spa
  • Hot springs

Family friendly

  • Refrigerator

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Ski storage

Business services

  • Meeting room

Outdoors

  • Garden

Spa

  • 2 indoor hot springs
  • 4 indoor/outdoor hot springs
  • 2 outdoor hot springs
  • Hot springs/mineral springs
  • Hot springs open from 3:00 PM - midnight
  • Hot springs water temperature (Fahrenheit) - 108
  • Indoor mineral hot springs (onsen)
  • Massages
  • Outdoor mineral hot springs (onsen)
  • Sauna
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robe)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating
  • Memory foam mattress

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Refrigerator

More

  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property offers train station pick-up service from Tazawako Station only.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 33 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1650 for adults and JPY 825 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Hot springs access available from 3:00 PM to midnight
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Morinokaze Tazawako Senboku
Morinokaze Tazawako Senboku
Morinokaze Tazawako
Tazawako Lake Resort Onsen Senboku
Tazawako Lake Resort Onsen
Tazawako Lake Onsen Senboku
Tazawako Lake Onsen
Tazawako Lake Resort Onsen
Tazawako Lake & Onsen Senboku
Tazawako Lake Resort & Onsen Hotel
Tazawako Lake Resort & Onsen Senboku
Tazawako Lake Resort & Onsen Hotel Senboku

Frequently asked questions

Is Tazawako Lake Resort & Onsen pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet.

How much is parking at Tazawako Lake Resort & Onsen?

Self parking is free at this property.

What time is check-in at Tazawako Lake Resort & Onsen?

Check-in start time: 3 PM; Check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Tazawako Lake Resort & Onsen?

Check-out is at 10 AM.

Where is Tazawako Lake Resort & Onsen located?

Situated in the mountains, this spa hotel is 3 mi (4.8 km) from Kenmin no Mori and within 6 mi (10 km) of Tazawako Ski Resort and Lake Tazawa. Akita Komagatake and Gozanoishi Shrine are also within 6 mi (10 km).

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Tazawako Lake Resort & Onsen Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 64 out of 187 reviews
Rating 8 - Good. 80 out of 187 reviews
Rating 6 - Okay. 31 out of 187 reviews
Rating 4 - Poor. 8 out of 187 reviews
Rating 2 - Terrible. 4 out of 187 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food service was excellent
Stayed 3 nights in Feb 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel!
Stayed 2 nights in Nov 2024

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable family friendly atmosphere. Great natural surroundings, including Tazawa Lake. Short drive from some other sites including Kakunodate’s Samurai District.
Stayed 1 night in Nov 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the staff. They tried their best to speak English, and are extremely friendly. We got a few things from the souvenir shop, which was great to bring as gifts for friends and family. The room was spacious. I book a remodeled room but the bathroom seemed a bit outdated. The food was fine for what they had. The relaxation room was great with free ice cream, soda and tea. Overall I am satisfied with my stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

shari

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location, indoor and outdoor onsen was empty and the large lounge with tea was nice. Breakfast offerings were good.
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant journey staying in this hot spring hotel
English speaking staff, nice and helpful people around the area
Stayed 1 night in Dec 2018

8/10 Good

Jeroen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good and modern hotel, Onsen is very nice with choice and even sauna Food is ok as abuffet
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience of Lake Tazawa area
Very good Onsen hotel, great outdoor hot spring, you can enjoy it during its snowing
Stayed 1 night in Dec 2018

8/10 Good

Chwee Leng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet dinner & breakfast were good. Very helpful staff.
Stayed 1 night in Dec 2022

8/10 Good

Helen

Liked: Cleanliness, staff & service, room comfort
Good size rooms and a good range of food at the buffet breakfast. Efficient service.
Stayed 2 nights in Sep 2019

10/10 Excellent

Rex

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely location with hills surrounding the hotel. Great breakfast and dinner. It is a mix of Japanese and western (i.e. takes the best of both)
Stayed 2 nights in Oct 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy hotel
Great view from the hotel. Staff are nice and helpful.Comfy and cosy environment. Recommended.
Stayed 1 night in May 2017

10/10 Excellent

Pui Chi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice traditional show
Excellent services and facilities. The room was so nice that separated into 2 parts western for bed and Japanese for tv /relax. Many-choices buffet and traditional show.
Stayed 1 night in Sep 2019

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
shuttle bus is provided. we went during the winter. room is decent. walking distance to see the goddess
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
The hotel breakfast is good, dinner so so. Room cleanest need some improvement
Stayed 1 night in Oct 2018
This review was submitted before 2018 and has not been verified.

8/10 Good

KuoChu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is big, hotel not besides to the lake
Not in the lake side, room is big

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Room air conditioning was rather lower than my expectation. Hot spring is excellent.
Stayed 1 night in Apr 2019

8/10 Good

なおや

Liked: Cleanliness, staff & service, property conditions & facilities
Better place than expected. Some tourists from abroad talked very loudly in public space, which made my stay a bit uncomfortable but this is not due to the hotel itself.
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was close to a shrine on a hill. There was a gateball course on the hill at the back of the property. The only drawback was that we did not have a car and had to rely on the hotel shuttle service to go to town and elsewhere. The hotel had a nice onsen and delicious breakfast which included Japanese and western foods.
Stayed 1 night in May 2019

6/10 Okay

Junji

Disliked: Staff & service
Very good and quiet place but a car is needed.
Have been using this hotel 2-3 times a year so the ratings are the same. Food is very good so as the hot springs. Unfortunately, we didn't get a room in the main building we enjoyed during the past 6 years. The front desk said they were full that night but the parking lot was much more than half empty and guests taking the hotel shuttle from the train station is apparently one digit a day.
Stayed 1 night in Oct 2018

8/10 Good

Lai Kuen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dinner not delicious
The room and hot bath are very comfortable. But the buffet dinner is not very tasty. Not too many choices and the food is not delicious.
Stayed 1 night in Apr 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to complaint, all in all in line with expectation
Stayed 2 nights in Dec 2019

8/10 Good

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
👍 Nice onsen and good buffet dinner 👎 Inflexible on issuance of additional room key. There was six of us in one studio room but was only given two keys.
Stayed 1 night in Apr 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel room is comfortable, the dinner is good. But the hotel shuttle bus is not flexible. When we arrived at the hotel around 1:00pm and there's not shuttle bus to the station. Finally, we had to take a taxi.
Stayed 1 night in Sep 2019

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal Location and nice place, Monotonous Buffett
We picked Morinokaze which is ideal for visiting both Hachimantai and Nyutou Onsen area. Free and easy parking, Friendly reception, decent size twin share room, a little aged but clean and well maintained. Room toilet was small like common hot sprint hotels where most people would use the public bath facility which was nice, make sure to try both sides when they switch between the day. Our only let-down was having exactly the same dishes for its Buffett dinner over 2 nights while they do serve nice sushi and crabs. Last week was fairly crowded with tour groups during dinner time.
Stayed 2 nights in Oct 2018