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"Great experience, beautiful grounds, nice pool, very friendly and helpful staff"

"The service at this place is 100 out of 10. The property itself is so beautiful but what takes it to the next level is the wonderful staff. Everyone at this place goes above and beyond to make you feel welcomed and to make your stay more pleasant and comfortable. The food at Deeva restaurant is outstanding. Shout out to the superstars who made my stay here so wonderful : First I would like to mention my driver Putra who has far exceeded my expectations. I have a problem with my knees and can not climb too many stairs. But my driver assisted me in every step of the way, and it was only because of him that I was able to explore so many wonderful places which I could not explore on my own. Putra, I want you to know that your kindness has not gone unappreciated. I thank you from the bottom of my heart for your exceptional service. And every time I come to Ubud, I want you to be my driver. The other person I wanted to mention is Listia, who made me feel so welcomed when I first entered the property. She went above and beyond to make sure that my room is to my liking. Truly exceptional service that I have not seen anywhere else. Listia, I want you to know that your efforts have made a huge impact and I truly appreciate everything that you have done for me. Every single person here is an absolute gem and their service is truly praiseworthy. It’s because of the wonderful people here at Udaya that I extended my stay and I can not wait to come back to Bali and stay at Udaya again."

"Nyaman"

"Amazing stay, so relaxing. Staff are wonderful"

"I cannot say enough good things. The staff really made our stay. So friendly and welcoming. Especially Wai Yan (sp?) who made delicious happy hour drinks at the poolside bar. I feel like I made a new friend as we had several great discussions! The pool is beautiful and very quiet (we were there in low season - Feb) the breakfast was also incredible and so was room service. There was construction going on for a couple of hours every day which was very noisy at the pool. I wish I had known that but we were usually out and about and the staff apologized for it personally more than once. I understand people have to work and you can’t close down a whole hotel for a little bit of Reno. No big deal. Just ask about it if you plan to stay here in the next little while. But such good value for money, superb service and the kindest staff I have ever encountered. "

"The location is great and staffs are even greater! They were very kind to us and our baby and we had a memorial stay in Ubud :) "

"Very nice, courteous staff,friendly,excellent choice for breakfast,we do like Indonesia food, we eat 5 nights in the restaurant,nice decor up hill and very good control of mosquitos because the resort is surrounded by jungle Gerald and Kim form Mtl,Canada "

"The staff was 5 star service level and over the top to make everything perfec! "

"This was a beautiful resort with amazing staff every one of them was friendly and helpful. Top-notch service. Very peaceful retreat-style place. Happy we chose Sanna to spend our 25th anniversary. "