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"Fantastic location in Darlington, the hotel was very clean and staff were brilliant. Highly recommended "

"Very good Hotel this is the Top Hotel in Darlington well worth the Money and good food really kind helpful staff."

"I would like to have given 5 star for service as when we ordered food from the bar the staff were attentive, polite and very friendly and couldn’t do enough for us. However earlier in the evening I called the restaurant from the room to book a table, when I had only said hello I was met with a very abrupt ‘the line is terrible’ to which I stated ‘I’m sorry I’m calling from one of the phones in the rooms’. I then proceeded to request a table and again very abruptly told we have nothing until 8.30/8.45. I really felt like it was too much trouble and didn’t feel welcomed at all. I booked the table initially for 6 people, we were I fact part of a lager group of around 20 people staying at the hotel for an event we were attending the next day. Having spoke to the other people in the party we decided against it and ate from the bar instead. I would not recommend anyone to book to dine at the restaurant based on this encounter. Also may I add that most of the tables were not occupied from around 7pm until the time we were told we could eat from so I don’t understand why we couldn’t get a reservation either. Very disappointing experience. "

"Fantastic hotel. Pool isn’t in the actual hotel so we didn’t try it, but the hotel is great. Very clean, very helpful staff, very comfortable. "

"Food excellent Staff Friendly"

"Very much enjoyed my stay here. Travelling alone this time, so wasn’t in one of the larger rooms. It had everything I needed though. Particularly appreciated the friendly staff on reception and the availability of some parking. Would be very happy to stay here again. "

"Lovely hotel and friendly staff perfec location, definitely be staying again"

"Perfect weekend. Proposed to my beautiful fiancée within Walworth castle & it couldn’t have went any better.. 3 course meal was 10/10 Library tower for tea was also 10/10 Definitely recommend for anyone wanting a romantic night/weekend with the other half"

"Checked in mid evening and was cold outside. Was informed at check in that the team had been to my room and closed the curtains and put the heating on so it was not cold. Wow now that’s some check in service "