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"Lumen apartments are great. Very nice parking, bed, shower, kitchen. The only complaint was a drainage smell that was coming out of the kitchen sink. We couldn’t figure it out while we were there but I need to mention that management responded really quick to all my emails or phone calls and offered to send someone to check the smell but we were out all day and only come to the apartment to sleep so we were able to tolerate the smell for a little bit. "

"Cons- The family accomodation not suitable for more than 4 people with a max of 2 adults per stay. The towels were tiny, they were only big enough to wrap around my 5 year old son. The lift in the building was tiny and only big enough for 2 people. Pro-The apartment was easily accessible and the communication was excellent. The supermarkets were the next to the apartment which was great. The walk to the city was easy and close. "

"I liked the location of the property; it was very close to the train station. I did not like how there was no person at the help-desk and the customer service was conducted strictly through emails with no phone number to call and they took hours to get us our entrance code while we waited in the cold."