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"Excellent customer service "

"It's in a perfect spot for the city centre, the subway and the Christmas markets. I'd highly recommend it."

"The staff were all so friendly and professional. Any issues were dealt with promptly and they made sure we had lots of information about local tourist attractions when we were checking in x"

"This was the most conveniently located hotel hop on a quick train to Brussels Central, Ghent and Brugge. The staff was so phenomenal, kind, respectful, and just overall positive attitude I highly recommend staying here. There’s a grocery store and several shops within the station and several dining options outside of the station. In addition it was raining and we didn’t have to leave the train station. They had their own entrance within the station conveniently located right by Eurostar so you can hop on that to go to London or Paris which we did."

"Lovely basic hotel very near the station. The local area is typical of that by a main station but inside the hotel is lovely and quiet and clean. Perfect for what we needed. "

"The location is perfect. Friendly staff and clean room. I enjoyed my stay there."

"Good "

"Lovely room, spacious, clean. Air con which was great. Great base for shopping. Staff friendly "

"Great hotel and person at reception was very friendly and welcoming (Taiwanese guy). Although the hotel is a fairly convenient walk into the centre of Brussels the area around the hotel is a little dodgy and dirty (as is the case with hotels near trains stations in any city!). This shouldn't deter anyone from choosing to stay at Urban Yard, I found it great!"