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"Booked Intercity for a four‑night stay while visiting family over Easter. The hotel is seems new and conveniently located next to Wiesbaden train station. Check‑in was straightforward thanks to the self‑service kiosks. The room was a good size and very clean, though it would have been nice to have a kettle available. The room had great soundproofing, which made the stay comfortable. The shower had a strong smell at first, but leaving the door open helped; we reported it at checkout. Breakfast offered a great selection, and the staff were friendly and very accommodating throughout our stay. One small suggestion would be to add an air diffuser in the lobby — it’s always welcoming to enter a hotel with a pleasant scent. Overall, a comfortable stay in a great location."

"Breakfast food and dinner meals were excellent!!"

"We stayed in the "Comfort Double Room" part of the hotel, and the place was far from 4-star superior quality. It felt like an unmaintained 1980s relic with unpleasant red shag carpet and almost zero soundproofing. The room was objectively dirty and hazardous: Hygiene: There was active mold on the bathroom ceiling and in the shower grout. The toilet had a visible brown biofilm build-up under the rim, and the water faucet was covered in heavy limescale. Expired Food: I found coffee creamers that had expired over 100 days ago (Dec 2025) and minibar chips expired by two months. Security: While we were out, housekeeping took an active key card from our room without explanation. We had to go back to the desk to reprogram everything because we didn't know who had it. Service: Breakfast service was incredibly slow; it took a very long time just to get a coffee. Management provided a partial discount after I showed them the photos, but a refund doesn't fix these health and safety issues. If you book here, be very careful which wing they put you in."

"Good size room"

"Really good, but with a bunch of annoyances. Cleaning staff is intrusive, even though could hear me talking. Clothes iron is a small room that you get to share with other guests. "

"Room was very clean and spacious! The property itself is classic. The staff was a bit difficult we would get different information from different staff. They also weren’t very friendly at the restaurant Le Bristol. We had dinner and breakfast there. Dinner was ok. When they asked if we would like to see the wine menu we said “yes we would like to look at it” and the waitress rolled her eyes. The food I would say is average. My husband dish was very dry and lacked flavor. Breakfast was also average and to be honest for the price you pay a big let down. The options are limited and wasn’t anything special. Not likely to stay again. "

"Loved this hotel. Clean, big rooms, super comfortable bed. Beautiful building. Nice bar. Would stay again anytime."

"Didnt get the breakfast was way to much money. When you can walk right out side and get breakfast for half the price"

"Always a welcoming staff and truly helpful. I enjoy staying here, it close to everything, food, parks, shopping and restaurants!"