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Mercure Hotel Wiesbaden City

4.0 star property
Hotel in Wiesbaden with a fitness center and a sauna

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Photo gallery for Mercure Hotel Wiesbaden City

Indoor pool
Restaurant
Sports facility
Spa
Standard Room, 1 King Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • 24/7 front desk
  • Pet friendly
  • Breakfast available
The current price is AED 330
AED 392 total
includes taxes & fees
5 Apr - 6 Apr

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Privilege, Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Hypo-allergenic bedding
Renovated in 2017
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Twin Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Hypo-allergenic bedding
Renovated in 2017
  • 25 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Hypo-allergenic bedding
Renovated in 2017
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Twin Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Twin Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Hypo-allergenic bedding
Renovated in 2017
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

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Property entrance

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  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
8.4 out of 10, Very Good, (810)
The price is AED 356
AED 420 total
includes taxes & fees
7 Mar - 8 Mar
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About the neighborhood

Map
Bahnhofstrasse 10-12, Wiesbaden, HE, 65185

What's nearby

  • Wiesbaden Town Hall - 4 min walk - 0.4 km
  • Rhein Main Congress Center - 5 min walk - 0.5 km
  • Schloss Freudenberg - 6 min walk - 0.5 km
  • Kurhaus - 12 min walk - 1.1 km
  • BRITA-Arena - 2 min drive - 1.8 km

Getting around

  • Wiesbaden Ost S-Bahn - 5 min drive
  • Wiesbaden (UWE-Wiesbaden Central Train Station) - 11 min walk
  • Frankfurt Airport (FRA) - 29 min drive

Restaurants

  • ‪Les Deux Messieurs - ‬2 min walk
  • ‪Lumen - ‬5 min walk
  • ‪Eis Cafe Rialto - ‬3 min walk
  • ‪Der Andechser im Ratskeller - ‬5 min walk
  • ‪Verace - ‬2 min walk

About this property

Mercure Hotel Wiesbaden City

Upscale hotel in Mitte, rejuvenated in 2017
A terrace, a library, and dry cleaning/laundry services are just a few of the amenities provided at Mercure Hotel Wiesbaden City. For some rest and relaxation, visit the sauna. Free in-room WiFi is available to all guests, along with a bar and a gym.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Express check-out, a banquet hall, and an elevator
  • Multilingual staff, meeting rooms, and concierge services
  • Guest reviews say good things about the overall condition
Room features
All 235 rooms boast comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes.
Other amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • 32-inch Smart TVs with Netflix and satellite channels
  • Refrigerators, free infant beds, and electric kettles

Languages

Arabic, English, French, German, Italian, Japanese, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 18.00 per day; includes in/out privileges)
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: EUR 24 for adults and EUR 24 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Sauna

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library
  • Lockers available

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture & ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch Smart TV
  • iPod dock
  • MP3 dock
  • Netflix
  • Pay movies
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: EUR 30
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 50.00 per night
  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 30 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 for adults and EUR 24 for children
  • Self parking fee: EUR 18.00 per day (in/out privileges)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)
  • Rollaway bed fee: EUR 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Crowne Plaza Hotel Wiesbaden
Crowne Plaza Wiesbaden
Wiesbaden Crowne Plaza
Crowne Plaza Wiesbaden Hotel Wiesbaden
Mercure Hotel Wiesbaden City
Mercure Wiesbaden City
Mercure Wiesbaden City
Mercure Hotel Wiesbaden City Hotel
Mercure Hotel Wiesbaden City Wiesbaden
Mercure Hotel Wiesbaden City Hotel Wiesbaden

Frequently asked questions

Is Mercure Hotel Wiesbaden City pet-friendly?

Yes, Mercure Hotel Wiesbaden City allows cats and dogs (limit 2 total). There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking at Mercure Hotel Wiesbaden City?

Self parking is available for EUR 18.00 per day.

What time is check-in at Mercure Hotel Wiesbaden City?

Check-in start time: 3 PM; Check-in end time: 5:30 AM. Early check-in is available for a fee of EUR 30 (subject to availability).

What time is check-out at Mercure Hotel Wiesbaden City?

Check-out is at noon. Late check-out is available for EUR 30 (subject to availability).

Where is Mercure Hotel Wiesbaden City located?

Located in Mitte, this hotel is within a 5-minute walk of Wilhelmstrasse, Wiesbaden Town Hall, and Landtag of Hessen. Marktbrunnen and Neues Rathaus are also within 5 minutes. Wiesbaden (UWE-Wiesbaden Central Train Station) is 11 minutes by foot and Wiesbaden Central Station is 12 minutes.

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Mercure Hotel Wiesbaden City Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 220 out of 485 reviews
Rating 8 - Good. 185 out of 485 reviews
Rating 6 - Okay. 44 out of 485 reviews
Rating 4 - Poor. 19 out of 485 reviews
Rating 2 - Terrible. 17 out of 485 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with swimming pool and sauna. Great bar. Friendly staff.
Stayed 3 nights in Feb 2025

10/10 Excellent

Joita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very approachable and helpful. The hotel was clean and presentable.
Stayed 3 nights in Oct 2024

8/10 Good

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities
Overall nice. The parking garage is about standrad for a European city - i.e. very small spaces, extremely tight turns at places. It was a challenge fitting our XC90 in, but it was able to fit (barely.)
Stayed 2 nights in Dec 2024

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely pleasurable and definitely comfortable! The parking was extremely convenient, the pool & gym were great, but the room was the BEST!
Stayed 2 nights in Aug 2024

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for our visit to the wine fest. Very comfortable. Nice to have an onsite parking garage. Good service at their bar and front desk. We did not do the breakfast. We will return for our next trip.
Stayed 1 night in Aug 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
The hotel stay was good and the staff helpful.
Stayed 1 night in Jun 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities, great bedrooms and excellent staff
Stayed 3 nights in Dec 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food was excellent, rooms were a bit tired
Stayed 2 nights in Mar 2024

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean facility with really nice and modern decor. Mercure close to several shops, restaurants and trains.
Stayed 3 nights in Apr 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel. Like the pool, sauna and breakfast.
Stayed 3 nights in Oct 2023

8/10 Good

Ingo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool and sauna, very clean. Room was a little dusty, but otherwise very clean. Breakfast OK, but not great for that category.
Stayed 2 nights in May 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didnt really use the facilities much as i was always out for the full day but what i did use was brilliant
Stayed 5 nights in Jun 2024

10/10 Excellent

Kaye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value and comfortable
Enjoyed a 3 night stay at Mercure in Wiesbaden for work. Good location, underground parking, fabulous restaurant/bar with nice ambiance. I ended up eating there all 3 nights. I’ll stay here again when in Wiesbaden.
Stayed 2 nights in Dec 2023

10/10 Excellent

Kenneth, Clarksville

Liked: Cleanliness, property conditions & facilities
Very nice hotel - convenient to everything downtown. Airconditoned - which is nice in a German hotel.
Stayed 1 night in Aug 2022

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. The housekeeper who cleaned our room was especially nice and accommodating to us.
Stayed 6 nights in Jun 2022

6/10 Okay

JACOB

Liked: Staff & service
Disliked: Cleanliness
need to improve the cleaning
They clean the room every two days. The heating was very high without possibility to control the temperature. The location is excellent.
Stayed 6 nights in Mar 2024

10/10 Excellent

PATRICK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very close to city center
Stayed 4 nights in Aug 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Nice, modern, spacious hotel. Quiet, relaxing and comfortable. Lots of modern amenities. No need to stay in an old hotel when this is available. Very good staff as well.
Stayed 3 nights in Sep 2022

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check was easy after completing the electronic check-in. Desk staff were pleasant. I would have appreciated the AC operating at a lower temperature. Convenient to dinning and shopping. I loved being within walking distance of the farmer’s market.
Stayed 1 night in Oct 2023

8/10 Good

KEIJI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good.
Stayed 1 night in Feb 2023

6/10 Okay

Gregory

Liked: Staff & service
The shower door leaked and the Air-conditioning wasn’t working.. But we had a coffeemaker and bottled water daily👍
Stayed 11 nights in Apr 2023

6/10 Okay

Peter

Liked: Staff & service
Disliked: Property conditions & facilities
The staff was friendly and welcoming but the room and overall condition of the hotel was a bit disappointing. The hotel overall looks a bit tired and is in need if an update and serious renovating. Certainly not up to the standards of a 4-star hotel. 2-star maybe.
Stayed 3 nights in Sep 2022

8/10 Good

Karin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Feb 2023

6/10 Okay

Romeo

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
One should avoid room 209 until repair work has been done. The broken ventilation made showering impractical. In addition, some of the equipment was partially outdated. And did not include features advertised in the room description. Although I still enjoyed a pleasant stay, these standard conditions must be met in the future so that one does not question whether the hotel was worth the money.
Stayed 2 nights in Aug 2023

6/10 Okay

G

Liked: Staff & service, room comfort
Wine festival stay
Had to change rooms upon check-in, due to dirty bathroom. Alina was super sweet to pick more rooms for me to see, she went above and beyond in service! The carpet has stains, but oh well. The room was in need to upgrades, which we found out at check out they hopefully will be doing in 2023. Like no carpet! Breakfast was very good with an omelette station on weekdays. The A/C was good because it was HOT in August. Busy place. Location was great for the weinfest and we will return! Parking connected to the hotel which I love. Beautiful lobby area and enclosed terrace area could use more plants. It's our 4th Mecure hotel to stay at.
2022
Stayed 4 nights in Aug 2022