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Mandarin Oriental, Sanya

5.0 star property
Luxury hotel on the beach, with 3 outdoor pools

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your current months are January, 2025 and February, 2025.
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February 2025

Photo gallery for Mandarin Oriental, Sanya

Coral Bay Deluxe Villa | Terrace/patio
Exterior
Private beach, sun loungers, beach umbrellas, beach towels
Front of property
Beach/ocean view

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pet friendly
  • Bar
  • Pool
  • Spa
  • On private beach
  • Breakfast available
The price is AED 907
AED 1,057 total
includes taxes & fees
5 Jan - 6 January 2025

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Suite, 1 King Bed, Ocean View

Suite, 1 King Bed, Ocean View | Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Ocean View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Dining table
HDTV
  • 99.2 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean Breeze Pavilion, Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Ocean Breeze Pavilion, Room, 1 King Bed

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Designer toiletries
Separate bathtub and shower
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Garden View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Designer toiletries
Separate bathtub and shower
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Ocean View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Designer toiletries
Separate bathtub and shower
  • 52 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room, Ocean View

Minibar, in-room safe, desk, laptop workspace

Twin Room, Ocean View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Designer toiletries
Separate bathtub and shower
  • 52 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Twin Room, Terrace

Twin Room, Terrace | Minibar, in-room safe, desk, laptop workspace

Twin Room, Terrace

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Designer toiletries
Separate bathtub and shower
  • 60 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Villa, Ocean View (Pool)

View from room

Villa, Ocean View (Pool)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Free cribs/infant beds
Dining table
  • 150 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Terrace Room King

Terrace Room King | Minibar, in-room safe, desk, laptop workspace

Terrace Room King

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Designer toiletries
Separate bathtub and shower
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Villa (South China Sea Pool)

Villa (South China Sea Pool) | Minibar, in-room safe, desk, laptop workspace

Villa (South China Sea Pool)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Free cribs/infant beds
Dining table
  • 150 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Room, 1 King Bed (Pool Pavillion)

Room, 1 King Bed (Pool Pavillion) | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Pool Pavillion)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Designer toiletries
Separate bathtub and shower
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean Front Pavilion with Plunge Pool

Ocean Front Pavilion with Plunge Pool | Minibar, in-room safe, desk, laptop workspace

Ocean Front Pavilion with Plunge Pool

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Designer toiletries
Separate bathtub and shower
  • 52 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Coral Bay Deluxe Villa

Coral Bay Deluxe Villa | Minibar, in-room safe, desk, laptop workspace

Coral Bay Deluxe Villa

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Dining table
HDTV
  • 150 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Family Suite, Garden View

Minibar, in-room safe, desk, laptop workspace

Family Suite, Garden View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Dining table
HDTV
  • 100 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Park Hyatt Sanya Sunny Bay Resort

Pool
Spa
Kids pool
Parking included
9.4 out of 10, Exceptional, (28)
The price is AED 1,158
AED 1,350 total
includes taxes & fees
9 Jan - 10 January 2025
Park Hyatt Sanya Sunny Bay Resort

About the neighborhood

Map
12 Yuhai Road, Sanya, Hainan, 572000

What's nearby

  • Dadong Sea - 1 min walk
  • Dadonghai Beach - 16 min walk
  • Sanya International Shopping Center - 6 min drive
  • Phoenix Island Sanya - 7 min drive
  • Luhuitou Park - 8 min drive

Getting around

  • Sanya (SYX-Phoenix Intl.) - 21 min drive

Restaurants

  • ‪Mee& Mian - ‬15 min drive
  • ‪兰州拉面 - ‬7 min drive
  • ‪Maan Coffee - ‬8 min drive
  • ‪南国天府 - ‬9 min drive
  • ‪舒欣茶艺吧 - ‬8 min drive

About this property

Mandarin Oriental, Sanya

Luxury family-friendly hotel located in Jiyang District
An adjacent golf course, a swim-up bar, and a beach bar are just a few of the amenities provided at Mandarin Oriental, Sanya. With a private beach, beachfront dining, and sun loungers, this hotel is the perfect place to soak up some sun. Indulge in a body treatment, a manicure/pedicure, and a massage at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Chinese cuisine. Yoga classes are offered at the gym; other things to do include sailing, fishing, and kayaking. In addition to a poolside bar and a terrace, guests can connect to free in-room WiFi.
Additional perks include:
  • 3 outdoor pools and a children's pool, with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and bike rentals
  • Express check-out, express check-in, and babysitting (surcharge)
Room features
All 278 rooms include comforts such as 24-hour room service and laptop-friendly workspaces, in addition to perks like air conditioning and bathrobes.
More amenities include:
  • Childcare services and free infant beds
  • Bathrooms with rainfall showers and designer toiletries
  • HDTVs with satellite channels and DVD players
  • Balconies or patios, wardrobes/closets, and daily housekeeping

Languages

Chinese (Mandarin), English, German, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Free area shuttle
  • Free shopping center shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: CNY 253 per person
  • 3 restaurants
  • 2 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Yi Yang Restaurant
  • Pavilion Restaurant
  • Fresh Restaurant

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Children's pool
  • Fishing
  • Fitness center
  • Full-service spa
  • Kayaking
  • Paddleboards on site
  • Playground
  • Sailing
  • Shopping
  • Snorkeling
  • Steam room
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • Free area shuttle
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare

Conveniences

  • ATM/banking services
  • Banquet hall
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Golf caddy
  • Golf cart
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 18 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair-accessible public washroom
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Couples dining
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • DVD player
  • Flat-screen TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

Outdoor space

  • Balcony or patio

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CNY 1200 per pet, per stay, plus a deposit of CNY 5000 per stay

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 620.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 253 per person
  • Airport shuttle fee: CNY 900 per vehicle (one way)
  • Pet deposit: CNY 5000 per stay
  • Pet fee: CNY 1200 per pet, per stay
  • Rollaway bed fee: CNY 620.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 10 years old are not allowed in the spa

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Mandarin Oriental Hotel Sanya
Mandarin Oriental Sanya
Sanya Mandarin Oriental
Mandarin Oriental, Sanya Hainan
Mandarin Oriental, Sanya Hotel Sanya
Mandarin Oriental Sanya Hotel
Mandarin Oriental Hotel Sanya
Mandarin Oriental, Sanya Hotel
Mandarin Oriental, Sanya Sanya
Mandarin Oriental, Sanya Hotel Sanya

Frequently asked questions

Does Mandarin Oriental, Sanya have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Mandarin Oriental, Sanya pet-friendly?

Yes, pets are allowed at this property. There's a deposit of CNY 5000 per stay and a fee of CNY 1200 per pet, per stay.

How much is parking at Mandarin Oriental, Sanya?

Self parking is free at this property.

What time is check-in at Mandarin Oriental, Sanya?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Mandarin Oriental, Sanya?

Check-out is at noon.

Does Mandarin Oriental, Sanya provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 900 per vehicle applies.

Where is Mandarin Oriental, Sanya located?

Located in Jiyang District, this beachfront hotel is in the city center and within 1 mi (2 km) of Dadong Sea and Dadonghai Beach. Luhuitou Park and Sanya International Shopping Center are also within 3 mi (5 km).

Mandarin Oriental, Sanya Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 62 out of 87 reviews" "
Rating 8 - Good. 18 out of 87 reviews" "
Rating 6 - Okay. 4 out of 87 reviews" "
Rating 4 - Poor. 3 out of 87 reviews" "
Rating 2 - Terrible. 0 out of 87 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

7.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

kayode

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Where do I begin. I am as shocked at the state of my room. In need of a serious refurb. Some parts were dilapidated. Window blinds threadbare etc. it definitely should have a mandarin oriental brand and seriously begrudge paying the rate I was charged. Doesn’t compare to the other sister hotels
Stayed 3 nights in Dec 2024

10/10 Excellent

wen

Liked: Cleanliness
Stayed 2 nights in Nov 2024

8/10 Good

Ling

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, quiet, friendly
Stayed 6 nights in Nov 2024

10/10 Excellent

Frank, Pasadena

Stayed 3 nights in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
The complex is a little jaded but the guest service is the best I have ever experienced..and I travel a lot. All staff very friendly and the whole place was extremely clean.
Stayed 3 nights in Jul 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sanya Mandarin stay
2nd time staying at the same resort and actually the same room. Great environment and friendly staff. Stayed in the resort for all 4 days!
Stayed 4 nights in Oct 2021

10/10 Excellent

MA GUADALUPE

Stayed 2 nights in Jun 2021

10/10 Excellent

Lars

Stayed 5 nights in May 2020

10/10 Excellent

Jae Young

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing place
Very accomodative and relax environment overall
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Please Bring Back Foreign Service Professionals
This is the Mandarin Oriental at $300/night, so of course I hold them to a higher standard. The hotel room and views were amazing - the grounds are nice, and the amenities are great. But the service isn't what I'd expect from a 5-star hotel. The foreign staff were great: Mihai at the reception helped get us into our room when it seemed the Chinese staff were bumbling through our check-in process, and went out of his way to make things go smoothly, especially at check-in. Seems that as Chinese hotels have cut back on foreign staff, the service has decreased, with several small but noticeable moments that stood out: 1. Withing 5 minutes of checking into our room, a service worker arrived unannounced and had to come in to change a lightbulb - something that should have been taken care of before our arrival, and certainly could have come with a phone call to warn us. 2. We stepped out of our room and noticed an emply cart passing, and asked "Can you please take us to the beach?" The driver simply said "No." and drove off... Was kinda surprised that he didn't at least offer to call us a ride. 3. At the restaurant "Fresh", the staff were fairly clueless as to how to describe the portion size, and struggled to open a bottle of beer. 4. At breakfast they took our orders for coffee, and after 10 minutes no coffee had arrived. I put in a second order, and they got very nervous and put some urgency in delivering our coffee - when it arrived it wasn't the right order.
Stayed 1 night in Oct 2018

10/10 Excellent

GEORGIOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plesant stay.
Stayed 3 nights in Jun 2018

10/10 Excellent

A, Los Angeles, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Architecture - Rocky Beach
Great choice for rest & relaxation. Secluded & private. Good selection of food & wine. Service is awesome. Not enough beach chairs on sand for hotel of this size. Also, beach is very rocky compared to rest of Sanya.
Stayed 2 nights in Nov 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tip-top service and excellent location.
The staff service was just amazing. Special mention to Cathy at breakfast who served with such warmth and enthusiasm, even preparing us some fruits for our excursion, and also Francis from reception who even came out to greet us goodbye at the end of stay. The whole team from buggy staff to reception to restaurant was young and hospitable. Excellent facilities and the convenience to downtown, yet secluded on a private beach, makes Sanya Mandarin a top 5-star hotel!

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel. Great management

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Up there with the best
Very impressed by this hotel. Almost perfection. Service is first class although English language is not widely spoken. Spa, breakfast, Executive lounge, Fresh Restaurant and kids club all very high standard. Only slight disappointment is lack of really sandy beach. Thank you so much.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely setting and grounds
Loved the setting and the grounds. Nice room. Rocky beach though. Great service. Food is expensive. Overall great experience.

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Worst resort experience ever!
Highly disappointing! The beach is of low quality and tiny in size. It was unbelievable that a 5star hotel of this price range would charge daily rates for the wifi. Their BBQ menu was a joke, over-priced, minimum choice, low quality. Eating out was a far better option than eating at the hotel, which was almost 10 times less. The only good thing about this hotel is the level of privacy you get. No crowds, no noise, no kids,...probably because most rooms were vacant. In short, it was the worst resort experience we've ever had. Not recommendable!

10/10 Excellent

Rosa, Italy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best choice you can make!
Amazing!

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, will definitely stay there next time in town. Received a complimentary upgrade upon check in.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet hotel, beautiful beach, great service
The hotel is a little away from the main part of the city which makes it much more relaxing and quiet (yet if one wants to go to the city it not far and it is easy to get a cab). The beach is beautiful and the spa is fantastic. The overall service was also really good as well as the food, we really enjoyed our stay at Sanya.