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Hostal La Hiedra

3.5 star property
Guesthouse in Santiago de Cuba with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hostal La Hiedra

Porch
Premium bedding, down comforters, minibar, in-room safe
Library
TV, DVD player
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Breakfast included
  • 24/7 front desk
  • Room service
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Comfort Double Room

Comfort Double Room | Premium bedding, down comforters, minibar, in-room safe

Comfort Double Room

Highlights

Air conditioning
Refrigerator
TV
Premium bedding
Down duvet
Private bathroom
Minibar
Digital channels
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Twin Room

Junior Twin Room | View from room

Junior Twin Room

Highlights

Air conditioning
Refrigerator
TV
Premium bedding
Down duvet
Private bathroom
Minibar
Digital channels
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

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About the neighborhood

Map
Calle 13 No. 258, Entre 10 y 12, Reparto Vista Alegre, Santiago de Cuba, Santiago de Cuba, 90100

What's nearby

  • San Juan Hill - 14 min walk - 1.2 km
  • Abel Santamaria Park - 3 min drive - 2.4 km
  • Santiago de Cuba Courthouse - 5 min drive - 3.6 km
  • Parque Céspedes - 5 min drive - 3.4 km
  • Bacardi Rum Factory - 5 min drive - 4.0 km

Getting around

  • Santiago de Cuba Railway Station - 5 min drive

Restaurants

  • ‪RoofTop Bar - Casa Granda - ‬17 min walk
  • ‪Daiquirí Lobby Bar - ‬17 min walk
  • ‪Restaurante Buffet La Casona - ‬17 min walk
  • ‪Pizzeria La Fontana - ‬17 min walk
  • ‪La Barrita - ‬17 min walk

About this property

Hostal La Hiedra

Guesthouse by the sea
Take advantage of free continental breakfast, a terrace, and a garden at Hostal La Hiedra. The on-site Cuban cuisine family restaurant, 1, offers breakfast, lunch, and dinner. In addition to a library and dry cleaning/laundry services, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
You'll also enjoy perks such as:
  • Free self parking
  • A roundtrip airport shuttle (surcharge), express check-out, and babysitting (surcharge)
  • Coworking spaces, free newspapers, and beach towels
Room features
All guestrooms at Hostal La Hiedra offer comforts such as premium bedding and laptop-friendly workspaces, as well as amenities like free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • TVs with digital channels and DVD players
  • Wardrobes/closets, refrigerators, and childcare services

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Beach shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7:00 AM–11:00 AM
  • 1 restaurant
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • 1

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • In-room child care (surcharge)
  • Laundry facilities
  • Refrigerator

Conveniences

  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Coworking space

Outdoors

  • Garden
  • Nature reserve
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single level property)
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Communal living room
  • Couples dining
  • Designated smoking areas
  • Shared microwave
  • Shared refrigerator
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Digital channels
  • DVD player
  • TV

Food and drink

  • Minibar
  • Refrigerator

More

  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Airport shuttle fee: USD 25 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash

Property is also known as

Hostal Hiedra Guesthouse Santiago de Cuba
Hostal Hiedra Guesthouse
Hostal Hiedra Santiago de Cuba
Hostal Hiedra
Hostal La Hiedra Santiago De Cuba
Hostal La Hiedra Guesthouse
Hostal La Hiedra Santiago de Cuba
Hostal La Hiedra Guesthouse Santiago de Cuba

Frequently asked questions

Is Hostal La Hiedra pet-friendly?

Yes, cats and dogs are allowed at this property.

How much is parking at Hostal La Hiedra?

Self parking is free at this property.

What time is check-in at Hostal La Hiedra?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hostal La Hiedra?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hostal La Hiedra provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 25 per vehicle applies.

Where is Hostal La Hiedra located?

Located in the heart of Santiago de Cuba, this guesthouse is within a 10-minute walk of Parque Zoológico, San Juan Memorial Hill, and Centro Cultural Africano Fernando Ortiz. San Juan Hill and Guillermon Moncada Stadium are also within 2 mi (3 km).

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Hostal La Hiedra Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 11 out of 12 reviews
Rating 8 - Good. 0 out of 12 reviews
Rating 6 - Okay. 0 out of 12 reviews
Rating 4 - Poor. 0 out of 12 reviews
Rating 2 - Terrible. 1 out of 12 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

10/10

Amenities

9.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Quiet Area and the staff is very Professional.
Stayed 3 nights in Jan 2024

10/10 Excellent

nelu

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Une véritable adresse de charme à Santiago
Nous avons passé un très agréable séjour à la Hiedra. Les hôtes, sympathiques et serviables offrent un accueil vraiment chaleureux. La casa est superbe, située dans le quartier résidentiel et donc calme de Vista Alegre. La chambre est très propre et spacieuse tout comme la salle de bain. Le lit king-size est très confortable. Quant au petit déjeuner servi dans le jardin... un pur régal: original et inventif car chaque matin des petites nouveautés sont proposées. L'éloignement du centre historique n'a pas été un problème pour nous car nous avions une voiture de location que nous avons pu mettre en sécurité dans la propriété moyennant un supplément de 5€. Merci pour ce beau souvenir de Santiago!
Stayed 2 nights in Feb 2024

10/10 Excellent

Sigrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Steve

Stayed 2 nights in Jan 2024

10/10 Excellent

Bruno

Stayed 4 nights in May 2022

10/10 Excellent

Arnold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beste accommodatie in onze vier weken Cuba. Mooie locatie barstensvol sfeer. Charismatische eigenaar. Gids voor stads tour verbonden aan de casa. Diner en ontbijt top. Niet het goedkoopste adres, maar zeker het beste.
Stayed 3 nights in Mar 2022

2/10 Terrible

Emanuele

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Propietaria pazza è razzista
Hostal la hiedra. Grosso problema con la propietaria . Non ha fatto entrare le due ragazze di colore che erano con noi . Ha detto che erano ragazze di strada offendendo profondamente me il mio amico e le 2 nostre amiche . Abbiamo dovuto pagare una altra struttura per ospitarle . Ora vorremmo il rimborso .... in più mancava spesso la acqua calda e spegneva la aria condizionata ...
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tout le personnel est très aimable et très accueillant. La maison est merveilleusement bien tenue et très confortable.
Stayed 5 nights in Apr 2019

10/10 Excellent

R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good “casa” in Santiago de Cuba.
Friendly reception and clean house. We had room no 1 with good relaxing chairs outside in front of our room. This house has her own cook. We had three times breakfast and dinner which was excellent, served in the garden. Save parking place for the car. Pieta and Ronald.
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Villa La Hiedra ist architektonisch und von ihrer Einrichtung her ein kulturhistorisches Juwel. Frühstück und Abendessen werden in dem malerischen Garten-Innenhof serviert. Die Gastgeber sind überaus liebenswürdig und hilfsbereit, sie haben uns unter anderem bei der Anschlussbuchung sehr unterstützt. Der Service der Mitarbeiter ist perfekt und herzlich zugleich. Die Zimmer sind groß, sehr hübsch eingerichtet und liegen ruhig zum Innenhof. La Hiedra liegt im ruhigen Villenviertel Vista Allegre außerhalb des sehr quirligen Zentrums.
Stayed 2 nights in Feb 2019

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful stay in family home
The stay at the La Hierdra was excellent! It is a bit of distance from downtown, but it is quiet and easy to get to via bus, moto-taxi or a 30 min walk. It is very clean, the breakfast is excellent and plenty. The rooms are spacious and get tidied every day. They offer dinner which is a 4 course meal and is very good as well. Rey and Nani are very helpful in providing historical context of Cuba, also setting up private tour guides, and taxis. The inter-generational family is very welcoming and the gardens were really beautiful. There is wifi capacity and is definitely a place I would come back to.
Stayed 6 nights in Jan 2019