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Hostal Heredia

3.0 star property
Guesthouse with a rooftop terrace, a quick walk to Cespedes Park

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Snack bar
Superior Double or Twin Room, Non Smoking, Balcony | Minibar, in-room safe, individually decorated, individually furnished
Reception
Superior Double or Twin Room, Non Smoking, Balcony | Private kitchen | Fridge, microwave, oven, stovetop
Reception

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Kitchen
  • 24/7 front desk
  • Housekeeping

Room options

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View all photos for Superior Double or Twin Room, Non Smoking, Balcony

Superior Double or Twin Room, Non Smoking, Balcony | Minibar, in-room safe, individually decorated, individually furnished

Superior Double or Twin Room, Non Smoking, Balcony

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Refrigerator
LED TV
Portable fan
Blackout drapes/curtains
  • 38 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

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About the neighborhood

Map
Heredia #564, entre Barnada y Paraiso, Santiago de Cuba, Santiago de Cuba

What's nearby

  • Parque Céspedes - 6 min walk - 0.6 km
  • Cespedes Park - 6 min walk - 0.6 km
  • Abel Santamaria Park - 10 min walk - 0.9 km
  • Parque de Baconao - 13 min walk - 1.1 km
  • Bacardi Rum Factory - 3 min drive - 2.2 km

Getting around

  • Santiago de Cuba Railway Station - 3 min drive

Restaurants

  • ‪La Taberna de Dolores - ‬2 min walk
  • ‪El Holandes - ‬4 min walk
  • ‪St Pauli - ‬5 min walk
  • ‪Cubita - ‬5 min walk
  • ‪Thoms & Yadira - ‬5 min walk

About this property

Hostal Heredia

Guesthouse near Cespedes Park
Located close to Diego Velazquez Museum and Maqueta de la Ciudad, Hostal Heredia provides a free daily manager's reception, a rooftop terrace, and a coffee shop/cafe. Stay connected with in-room WiFi (surcharge), with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a garden and dry cleaning/laundry services.
Other perks include:
  • Full breakfast (surcharge), a roundtrip airport shuttle (surcharge), and luggage storage
  • Coffee/tea in the lobby, tour/ticket assistance, and outdoor furniture
  • Barbecue grills, concierge services, and a 24-hour front desk
Room features
All guestrooms are individually furnished, and offer comforts such as air conditioning, in addition to thoughtful touches like safes and WiFi.
Extra conveniences in all rooms include:
  • Baby baths, children's dinnerware, and cribs/infant beds
  • Bathrooms with rainfall showers and deep soaking tubs
  • 32-inch LED TVs with DVD players
  • Wardrobes/closets, balconies, and communal kitchens

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (EUR 5 per 24-hour period)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: WiFi (EUR 5 per 24-hour period)

Parking and transportation

  • Offsite parking available (EUR 2 per night)
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: EUR 6 for adults and EUR 5 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of EUR 10
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Baby bath
  • Children's dinnerware
  • Crib (surcharge)
  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV
  • DVD player

Food and drink

  • Champagne service
  • Cookware, dishware, and utensils
  • Limited room service
  • Microwave
  • Minibar
  • Oven
  • Refrigerator
  • Shared kitchen access
  • Stovetop

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 10.0 per day
Cribs (infant beds) are available for EUR 5.0 per day

Important information

Optional extras

  • Fee for full breakfast: approximately EUR 6 for adults and EUR 5 for children
  • Fee for in-room wireless internet: EUR 5 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: EUR 5 per 24-hour period (rates may vary)
  • Airport shuttle fee: EUR 10 per vehicle (one-way)
  • Nearby parking fee: EUR 2 per night
  • Crib (infant bed) fee: EUR 5.0 per day
  • Rollaway bed fee: EUR 10.0 per day
  • Hosted evening meal: EUR 10

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hostal Heredia Guesthouse Santiago de Cuba
Hostal Heredia Guesthouse
Hostal Heredia Santiago de Cuba
Hostal Heredia Guesthouse
Hostal Heredia Santiago de Cuba
Hostal Heredia Guesthouse Santiago de Cuba

Frequently asked questions

Is Hostal Heredia pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hostal Heredia?

Check-in start time: noon; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Hostal Heredia?

Check-out is at 11 AM.

Does Hostal Heredia provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 10 per vehicle applies.

Where is Hostal Heredia located?

Located in the heart of Santiago de Cuba, this guesthouse is within a 10-minute walk of Cespedes Park, Maqueta de la Ciudad, and Diego Velazquez Museum. Abel Santamaria Park and Parque de Baconao are also within 15 minutes. Santiago de Cuba Railway Station is 25 minutes by foot.

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Hostal Heredia Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 48 out of 57 reviews
Rating 8 - Good. 7 out of 57 reviews
Rating 6 - Okay. 1 out of 57 reviews
Rating 4 - Poor. 1 out of 57 reviews
Rating 2 - Terrible. 0 out of 57 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jackson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb Quality – A Great Place to Stay in Santiago I loved everything about this place! The staff was wonderful—friendly, attentive, and always ready to help. They even served my favorite, Queen of Versailles Coffee. Apparently, they got it from QVCoffee.com in the States. The Wi-Fi was strong, the bed super comfortable, and the furniture was modern and fresh. Great air conditioning and, most importantly, the power was always on. I couldn’t ask for more. Highly recommend!
Stayed 2 nights in Apr 2025

10/10 Excellent

nelu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities, room comfort
Nice, safe, clean place to stay. Nice breakfast. Helpful people. Would highly recommend
Stayed 1 night in Feb 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet.
Stayed 2 nights in Jan 2025

10/10 Excellent

Frenk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice location, perfect rooms and a perfect breakfast
Stayed 1 night in Apr 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay and professional staff 👌
Stayed 2 nights in Jul 2024

10/10 Excellent

Gábor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A week in Santiago

Everything was good here. Fortunately the staff speak English and they helped me in everything :) The breakfast is very good, but it was a bit boring after 6 days stay only eggs in different way to prepare.
Stayed 6 nights in Jan 2025

10/10 Excellent

ELIANNE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding customer service, beautiful Hostal and convenient location!
Stayed 5 nights in May 2024

8/10 Good

Evan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean comfortable quite services everything is good...thanks
Stayed 2 nights in Apr 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best property in Santiago. Super clean, staff is attentive, it’s family owned, and genuinely nice people. I can’t recommend this place enough.
Stayed 1 night in Oct 2023

10/10 Excellent

Irka

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place!! We’ll be back!!!
Stayed 5 nights in Jun 2023

10/10 Excellent

sanlly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! Safe, quiet, clean, staff was awesome. Very good location also. The cook really cooks so yummy !

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in Santiago de Cuba!

Great central location! Comfortable, clean rooms with AC, and modern, stylish interior. Rooftop restaurant serving great food. Safe, with someone on the premises available 24/7. Very friendly staff!
Stayed 2 nights in Mar 2023

10/10 Excellent

Harald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can only recommend Casa Oscar to everyone. Everything is super clean and the staff are very friendly and informal. They always help you. The breakfast is great and highly recommended. It was a very nice stay at Casa Oscar. Many thanks for that. Harald from Germany.
Stayed 5 nights in Jun 2024

10/10 Excellent

Six

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very well managed, staff is very co-operative, ambiance is excellent. Overall great deal. I recommend to stay there. It’s value for money.

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clear and nice. Kindly staff.
Stayed 2 nights in Nov 2022

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique property. Terrace for breakfast and dinner. Central location, so a fair amount of traffic. Very clean premises and friendly staff. Stairs could pose an issue for some people.
Stayed 1 night in Sep 2022

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Excellent staff. Proprietor could not be more helpful or communicative at all stages. Nice breakfast. Nice room with a.c. Fair value. Two rooms adjacent to bar may suffer from noise but a request to moderate was acted upon immediately.

8/10 Good

Toni

Liked: Cleanliness, amenities, property conditions & facilities
Lets start from good to bad: Breakfast. They did the best of all in our 4 weeks! Very good. Loved the omelette!!!! :-) superb!! Please. If a tourist try‘s speaking Cuban Spanish. Asking if he speaks English is strange. Try to understand the pronunciation, we do with your English too! And we might speak a few more. Also, we had a little discussion with the taxi dude, and the lady, speaking English and the mother language, just looked, was not helpful! Maybe not just looking, actively helping your guests would have been appreciated! The smell in our bathroom, what during the day was than the hole room, due to the cleaning staff was, lets say, bad, that could be improved! All in all! Was nice! Thanks for all.
Stayed 3 nights in Jan 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto el trato personal y profesional de cada uno de los empleados.
Stayed 7 nights in Sep 2024

8/10 Good

edoardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

un mini Hotel più che una casa particular,

Abbiamo soggiornato a Hostal Heredia e siamo rimasti molto soddisfatti. Questa struttura funziona come un mini hotel, con una reception aperta 24 ore su 24 e un servizio eccellente sia alla reception che durante la colazione. Le stanze sono nuove, pulitissime, ampie e dotate di tutti i comfort, con doccia e bagno di qualità quasi europea. La colazione è abbondante e varia, con frutta, formaggio, uova, prosciutto, pane, pancake, cioccolato e Nesquik. Il personale è gentilissimo e sempre disponibile, e il prezzo è ottimo. L'hostal si trova a soli 50 metri da Plaza de Marte, in una posizione perfetta per esplorare la città. Inoltre, ci hanno organizzato un eccellente servizio taxi con un mini tour della città.
Stayed 1 night in Jul 2024

10/10 Excellent

edoardo

Stayed 1 night in Jun 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hostal increíble. Hemos cenado un maravilloso menú a base de langosta y camarones. El personal es muy amable y está muy pendiente. Si vuelvo a Santiago solo en hostal Heredia. Gracias
Stayed 1 night in Jan 2024

10/10 Excellent

James R

Stayed 10 nights in Oct 2023

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super serviciales. Una limpieza irreprochable.
Stayed 1 night in Aug 2023