Hotel Sierra Nevada

2.5 star property
Santa Marta hotel in Historic Center with a 24-hour front desk

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August 2024

Photo gallery for Hotel Sierra Nevada

Hallway
Property entrance
Junior Single Room | Egyptian cotton sheets, premium bedding, pillowtop beds, desk
Daily continental breakfast (COP 10000 per person)
Junior Single Room | Bathroom | Shower, rainfall showerhead, designer toiletries, hair dryer
Reviews
9.4

Exceptional

Popular amenities

  • Breakfast available
    Breakfast availableBreakfast available
  • Pet friendly
    Pet friendlyPet friendly
  • Air conditioning
    Air conditioningAir conditioning
  • Room service
    Room serviceRoom service
  • Laundry
    LaundryLaundry
  • Housekeeping
    HousekeepingHousekeeping

Explore the area

Map
Calle 21 # 6 - 73, Santa Marta, Magdalena, 470007
  • Popular LocationSanta Marta Cathedral6 min walk
  • Popular LocationParque de Los Novios7 min walk
  • Popular LocationBahia de Santa Marta10 min walk
  • AirportSanta Marta (SMR-Simon Bolivar)14 min drive

Room options

Comfort Double Room Single Use

Highlights

Separate dining area
Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Ceiling fan
  • 12 sq m
  • City view
  • Sleeps 1
  • 1 Queen Bed

Family Quadruple Room

Highlights

Separate dining area
Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Ceiling fan
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Economy Single Room

Highlights

Separate dining area
Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Ceiling fan
  • City view
  • Sleeps 1
  • 1 Double Bed

Economy Quadruple Room

Highlights

Separate dining area
Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Ceiling fan
  • 25 sq m
  • Sleeps 4
  • 4 Large Twin Beds

Family Double or Twin Room

Highlights

Separate dining area
Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Ceiling fan
  • 20 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds

Economy Triple Room

Highlights

Separate dining area
Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Ceiling fan
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Junior Single Room

Highlights

Separate dining area
Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Ceiling fan
  • 12 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

Comfort Double Room

Highlights

Separate dining area
Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Ceiling fan
  • 12 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Superior Double Room

Highlights

Separate dining area
Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Ceiling fan
  • 12 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Comfort Triple Room

Highlights

Separate dining area
Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Ceiling fan
  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

Similar properties

About the neighborhood

Santa Marta

Located near the beach, Hotel Sierra Nevada is in Historic Center, a neighborhood in Santa Marta. The area's natural beauty can be seen at Rodadero Beach and Tayrona National Natural Park.

What's nearby

  • Santa Marta Cathedral - 6 min walk
  • Parque de Los Novios - 7 min walk
  • Marina Santa Marta - 9 min walk
  • Bahia de Santa Marta - 10 min walk
  • Rodadero Beach - 14 min drive

Getting around

  • Santa Marta (SMR-Simon Bolivar) - 14 min drive

Restaurants

  • ‪BeerTown - ‬5 min walk
  • ‪Tronco Burrito - ‬5 min walk
  • ‪Subway - ‬5 min walk
  • ‪The Cartel Burger & Ribs - ‬4 min walk
  • ‪Charlie's Bar And Grill - ‬5 min walk

About this property

Hotel Sierra Nevada

Hotel located in Historic Center
Hotel Sierra Nevada provides laundry facilities and more. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Continental breakfast (surcharge), tour/ticket assistance, and smoke-free premises
  • Luggage storage, a front-desk safe, and a 24-hour front desk
Room features
All guestrooms at Hotel Sierra Nevada boast comforts such as premium bedding and heated floors, as well as perks like pillow menus and laptop-friendly workspaces.
Extra amenities include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Bathrooms with rainfall showers and designer toiletries
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/closets, heated floors, and separate dining areas

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–9:00 AM: COP 10000 for adults and COP 10000 for children
  • Room service available

Family friendly

  • Laundry facilities
  • Separate dining area
  • Soundproofed rooms

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Tile flooring in public areas
  • Tile flooring in room

More

  • Shared microwave
  • Shared refrigerator
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Food and drink

  • Dining room

More

  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • Heated floors
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets stay free
Welcoming dogs only
1 total (up to 11 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately COP 10000 for adults and COP 10000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Property Registration Number 50271

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Alcohol is not served at this property

Property is also known as

Hotel Sierra Nevada Santa Marta
Sierra Nevada Santa Marta
Hotel Sierra Nevada ta Marta
Hotel Sierra Nevada Hotel
Hotel Sierra Nevada Santa Marta
Hotel Sierra Nevada Hotel Santa Marta

Frequently asked questions

Is Hotel Sierra Nevada pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 11 lbs per pet.

How much is parking at Hotel Sierra Nevada?

This property doesn't offer parking.

What time is check-in at Hotel Sierra Nevada?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Sierra Nevada?

Check-out is at noon.

Where is Hotel Sierra Nevada located?

Located in Historic Center, this hotel is within a 10-minute walk of Santa Marta Theater, Santa Marta Cathedral, and Parque de Los Novios. Old San Juan de Dios Hospital Museum and Santa Marta Beach are also within 10 minutes.

Hotel Sierra Nevada Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 27 out of 36 reviews" "
Rating 8 - Good. 7 out of 36 reviews" "
Rating 6 - Okay. 2 out of 36 reviews" "
Rating 4 - Poor. 0 out of 36 reviews" "
Rating 2 - Terrible. 0 out of 36 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Yeseida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estuve hospedada en Hotel Sierra Nevada de Santa Marta durante una semana para mi viaje a Ciudad Perdida. El servicio por los empleados de recepción, cocina y limpieza fue excelente. Y el lugar muy limpio y tranquilo.
Stayed 1 night in Dec 2023

10/10 Excellent

Carlos Martín

Stayed 2 nights in Dec 2023

10/10 Excellent

Dionangel

Stayed 7 nights in Dec 2023

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2023

6/10 Okay

Phillip

Traveled with group
Liked: Cleanliness, staff & service
Not much to do in the area and the hotel has NO HOT WATER. However the staff are welcoming, friendly and will go out of the way to help. I only have good things to say about the staff
Stayed 3 nights in Jul 2023

10/10 Excellent

Christophe

Stayed 1 night in Jul 2023

10/10 Excellent

Eytel

Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveler

Traveled with group
Nice, quite, clean
I was impressed by this hotel. It was super clean, very nice, and quite. The staff were accommodating. The breakfast for 10,000 pesos was cooked to order and delicious. It was a 5 minute walk to the tourist scene with restaurants, etc. I've stayed in other parts of this area of Santa Marta for $20 a night and this hotel is waaaay nicer. I'll be back!
Stayed 1 night in May 2023

10/10 Excellent

jeffrey

Stayed 1 night in May 2023

10/10 Excellent

Nicolas

Stayed 2 nights in Feb 2023

10/10 Excellent

Beder

Stayed 2 nights in Apr 2022

10/10 Excellent

Oscar Andres

Stayed 1 night in Apr 2022

8/10 Good

Beder

Stayed 2 nights in Mar 2022

10/10 Excellent

Micheal

Stayed 2 nights in Feb 2022

10/10 Excellent

aharon

Stayed 2 nights in Nov 2021

10/10 Excellent

aharon

Stayed 1 night in Nov 2021

10/10 Excellent

edward, kenilworth

Stayed 1 night in Nov 2021

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very solid stay
Solid hotel in the center of SM. People working there seemed very friendly. The room was small but well done and comfortable.
Stayed 2 nights in Jan 2021

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Value!
I had a great stay at the Hotel Sierra Nevada. Rooms were tiny but very clean and comfortable. The AC worked well and at night the room was quiet so I had no problems sleeping. They don't have hot water in the rooms but I didn't find that a problem. The water wasn't cold so was refreshing after the heat outside. The breakfast which was included was very good and fresh. And everyone was so friendly! Location was nice, walking distance to everything. And all this at a great price, I definitely reccomend it.
Stayed 3 nights in Jan 2020

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was excellent from check-in to check-out. The hotel seems new and modern. Bairon the desk clerk was welcoming and everyone was great. 10 minutes before breakfast time was over they called us to remind us and insisted to bring the breakfast to our room when they saw we would not be on time for it. I was very impress. They gave us the extra towels when needed. I wish the room was bigger, it was crowded for 4 people, but it was beautiful, modern, and AC was excellent. You need excellent AC in Santa Marta. The location was not the best. The Santa Marta Beach is not what it used to be and the neighborhood is not vacation like it is more a residential area and not very appealing. We did feel safe and welcomed. I would stay again if I am in the area. I simply prefer Rodadero over Santa Marta beach for the quality of the beach. We are grateful for the staff because they went out of their way to make us feel comfortable and welcomed.
Stayed 1 night in Jun 2019

8/10 Good

Niklas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything except breakfast was superb.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean room. One of the best place during my holidays
Stayed 2 nights in Feb 2019

6/10 Okay

H

Liked: Cleanliness, staff & service, property conditions & facilities
Staff great - hotel infrastructure could be better
The reception staff - Hernan, Lina and Byron - were great...happy to use a translator if you don't speak Spanish and helpful with information about Santa Marta and any facility within the hotel that would make your stay better. The cleaning staff were great too... I paid about 35US a night including breakfast..and although that's ok deal wise- I have 3 issues with the hotel itself 1) No hot water for showers. I know Santa Marta is hot - as are other places in Colombia but that's no excuse for enabling a customer to use water for a shower that would be hotter than tap water. Also some of the rooms are very boxy with no windows to the outside :( 2) They were happy to let me use the fridge but it was quite packed out with their own breakfast and staff lunch foodstuffs - so if a few people wanted to keep even a little stuff there wouldn't be any room 3) Minor point perhaps - but there was only local news and CNN Espanol at a time when lots of things are happening in France and the UK. Asked the hotel to consider upping their TV provider package so International guests could watch news from home (BBC/CNN-English-DWT-French news etc)
Stayed 3 nights in Dec 2018

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Santa Marta!
Staff was wonderful, room was small but very comfortable.
Stayed 1 night in Nov 2018

10/10 Excellent

Will, Portland, OR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel!
We loved this hotel and the very professional people that worked there. They have nice clean rooms and very fast internet. The location is a short walk to all the best restaurants and is near the Exito Supermarket. They also were happy to store our extra bags while we went to Tayrona National Park. Would stay there again for sure.
Stayed 1 night in Mar 2018