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Protur Biomar Sensatori

5.0 star property

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Sports facility
Exterior
Lobby
Junior Suite (Premium) | Premium bedding, down comforters, minibar, in-room safe

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Hot Tub
  • Parking included
  • Gym
  • Air conditioning

Room options

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Showing 3 of 3 rooms

View all photos for Standard Double Room, Balcony (Adult's Only Area)

Standard Double Room, Balcony (Adult's Only Area) | Premium bedding, down comforters, minibar, in-room safe

Standard Double Room, Balcony (Adult's Only Area)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LED TV
Hypo-allergenic bedding
  • 28 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Double Room, Balcony

Standard Double Room, Balcony | Premium bedding, down comforters, minibar, in-room safe

Standard Double Room, Balcony

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
LED TV
  • 28 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Double Room, Private Pool (Adult's Only Area)

Double Room, Private Pool (Adult's Only Area) | Premium bedding, down comforters, minibar, in-room safe

Double Room, Private Pool (Adult's Only Area)

Highlights

Furnished balcony or patio
Yard
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Heating
  • 28 sq m
  • Sleeps 2
  • 2 Large Twin Beds

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About the neighborhood

Map
De Baladres, 5, Sant Llorenc des Cardassar, Balearic Islands, 07560

What's nearby

  • Playa de Sa Coma - 9 min walk
  • Punta de N'Amer - 12 min walk
  • Cala Millor Beach - 15 min walk
  • Safari Zoo - 5 min drive
  • Dragon Caves - 13 min drive

Getting around

  • Manacor Station - 27 min drive
  • Palma de Mallorca Airport (PMI) - 73 min drive

Restaurants

  • ‪The King's Head - ‬4 min walk
  • ‪La Tasca - ‬5 min drive
  • ‪Moments Café - ‬5 min drive
  • ‪Tomeu Caldentey Cuiner - ‬4 min walk
  • ‪Restaurante Es Passeig - ‬1 min walk

About this property

Protur Biomar Sensatori

Luxury family-friendly hotel refurbished in 2022 and located near Cala Millor Beach
At Protur Biomar Sensatori, you can look forward to free breakfast, a nightclub, and an airport shuttle. Adventurous travelers may like the mountain biking, basketball, and racquetball/squash at this hotel. Treat yourself to a body treatment, a facial, or hydrotherapy at Biomar Spa, the onsite spa. Be sure to enjoy Asian cuisine at one of the 7 on-site restaurants. Fitness classes are offered at the health club; other things to do include horseback riding, scuba diving, and beach volleyball. In addition to 2 poolside bars and a swim-up bar, guests can connect to free in-room WiFi.
Additional perks include:
  • 3 outdoor pools and an indoor pool, with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking
  • Breakfast (surcharge), free bicycle rentals, and hot springs on site
  • 15 outdoor tennis courts, a roundtrip airport shuttle (surcharge), and express check-in
  • Guest reviews say good things about the overall condition
Room features
All 354 individually furnished rooms offer comforts such as premium bedding and laptop-compatible safes, in addition to perks like air conditioning and bathrobes.
More conveniences in all rooms include:
  • Hypo-allergenic bedding and down comforters
  • Bathrooms with separate tubs/showers and free toiletries
  • LED TVs with satellite channels
  • Furnished balconies or patios, coffee/tea makers, and heating

Languages

Catalan, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request
  • Area shuttle (surcharge)

Food and drink

  • Breakfast available for a fee
  • 7 restaurants and 1 coffee shop/cafe
  • 2 poolside bars, 6 bars/lounges and 1 swim-up bar
  • Room service available

Restaurants on site

  • Asian
  • Azafran
  • La Toscana
  • Grill
  • Altair

Things to do

  • 3 outdoor pools
  • 15 outdoor tennis courts
  • Fitness classes
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Free bicycle rentals
  • Full-service spa
  • Golf driving range
  • Horse riding/rentals
  • Hot springs
  • Indoor pool
  • Mini golf
  • Mountain biking
  • Nightclub
  • Playground
  • Racquetball/squash
  • Sauna
  • Scuba diving
  • Shopping
  • Hot tub
  • Steam room
  • Tennis
  • Volleyball

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's club
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (10764 square feet of space)
  • Meeting rooms - 8

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Hot tub
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Cobblestone flooring in public areas
  • Elevator
  • Elevator door width (inches): 34
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Designated smoking areas
  • Renovated entire property - April 2022
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down comforter
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

Outdoor space

  • Furnished balcony or patio

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between October 31 and April 1.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 90 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property caters to LGBTQ+ guests
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Biomar
Biomar Gran
Biomar Gran Hotel
Biomar Hotel
Protur Biomar
Protur Biomar Gran
Protur Biomar Gran Hotel
Protur Biomar Gran Hotel Sant Llorenc des Cardassar
Protur Biomar Gran Sant Llorenc des Cardassar
Protur Biomar Hotel

Frequently asked questions

Does Protur Biomar Sensatori have a pool?

Yes, this property has an indoor pool, 3 outdoor pools, and a children's pool.

Is Protur Biomar Sensatori pet-friendly?

No, pets are not allowed at this property.

How much is parking at Protur Biomar Sensatori?

Self parking is free at this property.

What time is check-in at Protur Biomar Sensatori?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Protur Biomar Sensatori?

Check-out is at 11:00 AM.

Does Protur Biomar Sensatori provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 90 per vehicle applies.

Where is Protur Biomar Sensatori located?

This family-friendly Sant Llorenc des Cardassar hotel is located near the beach, within 1 mi (2 km) of Strandpromenade and Cala Millor Beach. Playa de Sa Coma and Torrent de Ca n'Amer are also within 15 minutes.

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Protur Biomar Sensatori Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 143 out of 209 reviews
Rating 8 - Good. 56 out of 209 reviews
Rating 6 - Okay. 9 out of 209 reviews
Rating 4 - Poor. 1 out of 209 reviews
Rating 2 - Terrible. 0 out of 209 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Marika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was just perfect. We got the room with the private pool. (Junior swim up I think it was called) absolutely amazing! Perfect views. Staff are helpful polite and just great. Two members of staff really made our stay perfect. Tomas
Stayed 7 nights in Sep 2021

8/10 Good

Pedram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good, quiet and well-equiped hotel
The hotel and it's cleanliness and facilities were better than average and satisfactory. Service and staff were spot on although there was a few challenges with their English conversational skills. The main drawbacks were a very unstable internet connection and unavailability of spa services. The gym area also needs attention.
Stayed 7 nights in Oct 2021

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Einfacj nur toll!
Sensationell freundlicher Service, alles bestens
Stayed 9 nights in Oct 2021

8/10 Good

Jose Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fin de semana de puente
Gran hotel
Stayed 2 nights in Oct 2021

8/10 Good

Simone Bech

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejligt hotel
Dejligt stort hotel med mange muligheder og mange restauranter. Roomservice fungerede næsten upåklageligt. Vi boede på værelse med Swim up pool. Man deler pool med 4 andre lejligheder (vi havde den dog for os). Kunne godt ønske mere privatliv ved egen pool, men der er en lav hæk ud til vejen, så fodgængere kan se ind og der var stor trafik med håndværkere lige foran poolen. Buffeten var virkelig lækker og det sødeste personale! Virkelig stor kagebuffet. Værelset var fint og stort. Sengen var dog MEGET hård og puderne var ikke særligt gode. Vi havde udfordringer med at få tømt badekaret. Ellers var alt rigtig fint. Hotels.com skriver man får gratis parkering, fordi man er guld medlem - men det fortalte de var gratis for alle.
Stayed 2 nights in Oct 2021

10/10 Excellent

Kathrin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super five star hotel
Hard working & friendly staff -no one walks past you without saying hello. Everything runs like clockwork. Good selection of food at breakfast and dinner. There are two pools-one for adults and one for children. There is access to the spa, tennis, golf etc and other restaurants.
Stayed 12 nights in Sep 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Mallorca
Frukost och middag var verkligen utmärkt. Mycket att välja på och dessutom mycket bra. Poolområde och SPA helt ok. Dock var vi lite besvikna på rummet som inte levde upp till våra förväntningarna på ett 5-stjärnigt hotell och detta trots att vi blev uppgraderade till en juniorsvit.
Stayed 2 nights in Sep 2021

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very chilled out and relaxing stay, staff are super friendly, the food is really tasty and the hydro therapy pool is the stuff of dreams !!!!
Stayed 7 nights in Sep 2021

10/10 Excellent

Meike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immer wieder ein Vergnügen. Das Personal ist sehr zuvorkommend und insbesondere die Suiten sind sehr geräumig. War sicherlich nicht der letzte erholsame Urlaubsaufenthalt dort.
Stayed 9 nights in Sep 2021

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2021

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hervorragende exzellente Sterneküche, liebevolle Details bei der Anrichtung der Speisen, toller Spa, Sauna und Wassermassagen im Schwimmbad sehr gepflegte Anlage, persönliche Ansprache des Chefs und Personals, Sauberkeit der Zimmer, toller Geruch der Putzmittel, tolle Athmosphäre im Hotel, Fahrräder zur kostenlosen freien Verfügung
Stayed 9 nights in Sep 2021

10/10 Excellent

Yaiza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfecta estancia. Habitación muy bonita, cómoda y limpia en la primera planta. Tuvimos que pedir almohadas extra y enseguida nos las facilitaron. La comida espectacular. Variedad y calidad realmente de 5 estrellas. Lo único mejorable posiblemente la animación.
Stayed 2 nights in Sep 2021

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Aug 2021

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We travelled with our 17 month old daughter and stayed in a ground floor suite with a large terrace. The room was perfect for 3 of us and the terrace big enough for our daughter to run around which she loved. The pool and pool area are great and kept very clean. The terrace restaurant was great for lunch and breakfast and dinner in the buffet restaurant were both excellent. The beach at Sa Coma is lovely and sandy with sun beds for rent for the day. Sa Coma itself isn’t great (very touristy with a few average restaurants) but the hotel made it worth it. Would definitely recommend for a family.
Stayed 7 nights in Sep 2021

10/10 Excellent

Bjarne

Liked: Staff & service, property conditions & facilities, room comfort
A great place with excellent food and service.
A great place with excellent food. The only thing they need to improve is check in. We paid 90 EUR for airport transfer arranged by the hotel. The driver did not show up at the airport until we called the hotel. When we were dropped at the hotel we were just dropped with our bags and had to fend for ourselves. Also there was no luggage service at the hotel. Not a good first impression. After that our say got much better. The food was so good both the breakfast and the evening buffet. All the staff were so nice and helpful.
Stayed 7 nights in Sep 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good resort but not 5-star service.
Overall we enjoyed our stay but we expected more from a 5-star resort. The front desk staff was very friendly, breakfast was very good, dinner was fair - one night was very good, the other nights the food was average. Service at dinner could have been better. For example, one night we ordered a bottle of wine and a bottle of water and the wine was delivered to the table but not opened. Once I found a waiter, I asked if he could open the bottle and he responded, "Just a minute" and he stood there entering something on his tablet. Eventually he sent someone over to open the wine which was unnecessary as i could see he was carrying an opener. We stayed in the 4th floor with the semi private pool and the first day there was a dead bird in there. We arrived on a Friday but the pool wasn't cleaned until Monday (the bird was removed immediately when we contacted the front desk). There were many bugs and a dead lizard in the overflow area. Not ideal. The mini fridge in the room took more than a day to cool items off because it was initially on the lowest setting. The room was spacious, the beds were awesome, and there was plenty of room. The furniture was uncomfortable though and we had small ants on the counter by the TV and the coffee maker. Very odd as there was no food up there. The hotel had free bikes which were nice and the spa area was nice. One day we received fresh fruit in our room which was a nice touch. Overall, good experience but room for improvement.
Stayed 3 nights in Sep 2021

8/10 Good

Juana Maria

Liked: Cleanliness
Personal de recepcion
Stayed 1 night in Sep 2021

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible Hotel with amazing staff!
By far, the best hotel we have ever stayed in. Where to begin! The pools were both huge and very clean, with plenty of sun loungers and 4-poster sun beds available. The breakfast was incredible, such a huge variety of great quality and fresh food. The lunch available at the Terrace Restaurant was delicious and the swim-up bar offered very 'generous' servings. The cleanliness was incredible, with the cleaning staff doing a fantastic job to keep such a large hotel incredibly clean as well as the sun loungers being disinfected after each use. At night time, the piano bar had live music and plenty of outdoor seating to enjoy the warm evenings. The location was fantastic! We travelled to around 10 beaches on the island, but our favourite was still the beach nearest to us, with large stretches of sandy beach, plenty of restaurants and very calm water. However, above everything else mentioned in this review, we would really love to thank the staff. Every morning we were greeted with a smile and chat from the friendly staff working at breakfast time. The breakfast area remained open despite my partner and I running late regularly. They even bought me coffee after the machines had been turned off and breakfast had technically ended! During lunch we would speak in Spanish and they would help us to learn the correct pronunciations and words. One of the hardest parts of leaving this hotel was leaving the staff who we befriended. Overall, a fantastic hotel with amazing and friendly staff.
Stayed 15 nights in Jul 2021

10/10 Excellent

Pilar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely holiday
The hotel service was excellent. The rooms were generous in size, cleaned daily and plenty of amenities available. The beds were large but the mattress might be too hard for some. Pool areas excellent - separate adults and children. Good food choices and a well stocked bar. Free bikes available and a sports centre as well.
Stayed 5 nights in Aug 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour au top 👌
Séjour dans cette hôtel excellent, la suite que nous avons prise été propre , le restaurant au top. Séjour idéal pour une famille avec enfnats . Plein d activité sur place.
Stayed 9 nights in Aug 2021

8/10 Good

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotellet är bra, fantastiska rum. Vi hade ett med Swim out vilket var trevligt. Mycket bra med en vuxenpool lugnt och skönt. Det som är mindre trevligt är att i resturangen (vi hade halvpension) maten är fantasiskt god och utbudet är bra MEN det vore trevligt att som vuxen någon gång kunna slippa när man äter - barn som ammas, barn som skriker,barn som gråter och barn "som kan själv" dvs tar mat tappar tallriken, springer i restaurangen och där föräldrar har ingen styrsel på dem. Vi var ett sällskap på 5 personer alla vuxna och vi var rätt trötta på att hela tiden hålla koll runt fötterna när man hämtade mat. Samt att vore trevligt att kunna sitta ner och prata i lugn och ro utan barn runt omkring. En separat vuxendel och barndel i restaurangen vore toppen. Men annars är det ett toppenställe.
Stayed 4 nights in Aug 2021

10/10 Excellent

Gisele Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021