Hipotels Hipocampo Palace & Spa

5.0 star property
Find your rhythm on 6 tennis courts or unwind in style with massages and body treatments. Savor gourmet meals by day and dance under stars by night.

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Photo gallery for Hipotels Hipocampo Palace & Spa

Indoor pool, outdoor pool, pool umbrellas, sun loungers
Minibar, in-room safe, desk, free cribs/infant beds
Interior entrance
20-inch TV with satellite channels
2 bars/lounges, swim-up bar, poolside bar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Breakfast available
  • Gym
  • Laundry
The current price is AED 399
AED 447 total
includes taxes & fees
4 Mar - 5 Mar

Room options

Available filters for rooms
Showing 6 of 6 rooms

Suite, Balcony (2 adults + 1 child)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Bathrobes
Hair dryer
  • 52 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

Suite, Balcony (3 adults)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Bathrobes
Hair dryer
  • 52 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

Standard Double Room

Highlights

Balcony
Air conditioning
Free cribs/infant beds
TV
Bathrobes
Hair dryer
Private bathroom
Minibar
  • Sleeps 2
  • 2 Twin Beds

Double Room, Balcony

Highlights

Balcony
Air conditioning
Free cribs/infant beds
TV
Bathrobes
Hair dryer
Private bathroom
Minibar
  • 26.9 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

Double Room Single Use, Balcony

Highlights

Balcony
Air conditioning
Free cribs/infant beds
TV
Bathrobes
Hair dryer
Private bathroom
Minibar
  • 26.9 sq m
  • Sleeps 1
  • 1 Twin Bed

Suite, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Bathrobes
Hair dryer
  • 52 sq m
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

Similar properties

About the neighborhood

Map
Carrer S'estanyol, 13, Cala Millor, Sant Llorenc des Cardassar, Mallorca, 7560

What's nearby

  • Punta de N'Amer - 4 min walk
  • Cala Millor Beach - 4 min walk
  • Safari Zoo - 5 min drive
  • Playa de Sa Coma - 5 min drive
  • Strandpromenade - 9 min drive

Getting around

  • Manacor Station - 21 min drive
  • Palma de Mallorca Airport (PMI) - 63 min drive

Restaurants

  • ‪The King's Head - ‬18 min walk
  • ‪Moments Café - ‬13 min walk
  • ‪Tomeu Caldentey Cuiner - ‬16 min walk
  • ‪Restaurante Es Passeig - ‬15 min walk
  • ‪Due - ‬18 min walk

About this property

Hipotels Hipocampo Palace & Spa

Luxury hotel near Cala Millor Beach
Consider a stay at Hipotels Hipocampo Palace & Spa and take advantage of an adjacent golf course, a nightclub, and a swim-up bar. Active travelers can enjoy amenities like cycling and fitness classes at this hotel. Indulge in Ayurvedic treatments, a manicure/pedicure, and hydrotherapy at the onsite spa. The on-site international cuisine buffet restaurant, Restaurante Buffet, offers breakfast and dinner. Free in-room WiFi is available to all guests, along with a poolside bar and a terrace.
You'll also enjoy the following perks during your stay:
  • An indoor pool and an outdoor pool, with sun loungers, pool umbrellas, and a lifeguard on site
  • Buffet breakfast (surcharge), bike rentals, and 6 outdoor tennis courts
  • Self parking (surcharge), a roundtrip airport shuttle (surcharge), and an electric car charging station
  • A reception hall, an elevator, and a TV in the lobby
Room features
All 203 rooms have comforts such as air conditioning and bathrobes, in addition to thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Highchairs and free infant beds
  • Bathrooms with tubs or showers and free toiletries
  • 20-inch TVs with satellite channels
  • Balconies, daily housekeeping, and desks

Languages

Catalan, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (EUR 5 per day)
  • Limited onsite parking
  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 8 AM–11:00 AM: EUR 18 for adults and EUR 9 for children
  • 1 restaurant
  • 2 bars/lounges, 1 swim-up bar and 1 poolside bar
  • Room service available

Restaurants on site

  • Restaurante Buffet
  • Snack Pool Bar

Things to do

  • 6 outdoor tennis courts
  • Access to nearby outdoor pool
  • Fitness classes
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Lifeguards on site
  • Nightclub
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Access to nearby outdoor pool
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free cribs/infant beds
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • Elevator
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Lifeguards on site
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Mud bath
  • Sauna
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Low-height counter and sink
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 20-inch TV
  • Satellite channels

Food and drink

  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • In-room massage
  • Phone
  • Safe
  • Slippers
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces a strict dress code in the restaurant. Shorts are not permitted at dinner for guests age 17 and older.

Renovations and closures

The property is closed between November 12 and February 1.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 9 for children
  • Uncovered self parking fee: EUR 5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for golf tee times and massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Hipocampo Palace Hotel
Hipocampo Palace Hotel Sant Llorenc des Cardassar
Hipocampo Palace Sant Llorenc des Cardassar
Hipocampo Palace
Hipotels Hipocampo Palace Hotel Sant Llorenc des Cardassar
Hipotels Hipocampo Palace Sant Llorenc des Cardassar
Hipotels Hipocampo t Llorenc
Hipotels Hipocampo & Spa
Hipotels Hipocampo Palace & Spa Hotel
Hipotels Hipocampo Palace & Spa Sant Llorenc des Cardassar
Hipotels Hipocampo Palace & Spa Hotel Sant Llorenc des Cardassar

Frequently asked questions

Does Hipotels Hipocampo Palace & Spa have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

Is Hipotels Hipocampo Palace & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hipotels Hipocampo Palace & Spa?

Self parking is available for EUR 5 per day. Limited spots are available.

What time is check-in at Hipotels Hipocampo Palace & Spa?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hipotels Hipocampo Palace & Spa?

Check-out is at noon.

Does Hipotels Hipocampo Palace & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hipotels Hipocampo Palace & Spa located?

Situated by the sea, this luxury hotel is within a 5-minute walk of Punta de N'Amer and Cala Millor Beach. Fantasy Park and Torrent de Ca n'Amer are also within 1 mi (2 km).

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Hipotels Hipocampo Palace & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 270 out of 384 reviews
Rating 8 - Good. 86 out of 384 reviews
Rating 6 - Okay. 17 out of 384 reviews
Rating 4 - Poor. 5 out of 384 reviews
Rating 2 - Terrible. 6 out of 384 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Finn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Perfect stay for our honeymoon!
Stayed 4 nights in Nov 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained gardens and quality feel to receptions , bar area , rooms etc. Excellent choice for evening meal buffet and breakfast
Stayed 3 nights in Mar 2024

8/10 Good

Vladislav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.

8/10 Good

vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable, kind staff, just perfect
Stayed 7 nights in Jun 2023

10/10 Excellent

Alan

Well done to the Hipocampo Palace Spa
We have stayed at the Hipocampo Palace before, my wife and I enjoyed it so much we returned again this year.From the start to the end it was amazing. All the staff from Reception, restaurant and to the house keeping it was faultless.The only negative comment I have is to say 2 weeks went by so quickly, time flies when your having fun . Well done to all at hotel we shall return.
Stayed 14 nights in Jul 2024

4/10 Poor

Jean

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Booked through Expedia for myself and my 17 year old daughter. Expedia require you to state child's age and yet hotel charged me nearly 300 euros extra. Both companies then continued to blame each other rather than recognise the inconvenience and extreme cost to a customer. Will not book through Expedia again or this hotel chain. Bad communication and I'm greatly out of pocket.
Stayed 3 nights in Aug 2024

10/10 Excellent

FIONA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing and so friendly
Stayed 5 nights in Apr 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great holiday at this fantastic hotel. Good food, staff and facilities. Highly recommended.
Stayed 11 nights in Jul 2022

10/10 Excellent

Arjan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Clean and with a good bed. Like it.
Stayed 1 night in Oct 2023

10/10 Excellent

Romina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and even better service
A three night stay at this hotel and their service truly blew me away. Pro-active and extremely considerate. As an example, I arrived late on Thursday evening and even though I had missed dinner they offered to bring to my room some food. It consisted of a large and delicious salad, a charcuterie plate with cheese, bread rolls and fruit. Then on the day of my departure, as I was leaving very early they offered me an early breakfast. Their attention to service was impeccable. As for the room the bed was very comfortable and the cleanliness was 10 out of 10. Would highly recommend it.
Stayed 3 nights in Jul 2024

8/10 Good

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 Stars hotel in Cala Milor
A satisfactory 5 Stars hotel in the area, in terms of breakfast, cleanliness and staff. Staffs are always helpful. Good to stay again.
Stayed 4 nights in Feb 2023

8/10 Good

Jovan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is located near the beach, as well as various supermarkets. Entertainment was excellent during the week. Food was of a good quality, from breakfast, lunch and dinner
Stayed 6 nights in Aug 2022

10/10 Excellent

Kaj Rasmus

Liked: Cleanliness, property conditions & facilities, room comfort
X
Stayed 1 night in Feb 2024

8/10 Good

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location one street back from beach in a residential area. Excellent staff and breakfast. Fitness room a little limited; some dumbbells would be useful.
Stayed 2 nights in Apr 2023

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
More then what we expected!
Stayed 4 nights in Jul 2023

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Booked at short notice for 3 nights. Lovely hotel we were upgraded to a suite. Staff were very helpful and nothing was too much trouble. We only booked bed and breakfast. Breakfast was very good with lots of choice. Hotel grounds were in good condition. Despite being fully booked we had no trouble getting sun beds by the pool. Absolutely perfect short break and we will come back.
Stayed 3 nights in Aug 2023

10/10 Excellent

Ivy

Liked: Cleanliness, property conditions & facilities
Very clean anywhere.Staffs were friendly.Just to add about restaurant hostess service some not too welcoming to their guests and not observing etiquet when bringing water bottle and should pour it to the glass.
Stayed 7 nights in Jul 2022

6/10 Okay

Adriana

Disliked: Cleanliness, property conditions & facilities
I would like to share some aspects of my and my husband's stay throughout our stay . When we arrived in front of the building, we were pleasantly surprised. A new building, beautiful on the outside as well as on the inside, with quite a few facilities. The reception served us with a glass of cold lemonade, which I found to be a very nice gesture. They handed us the keys, and we were eager to see the room. When we opened the door, a strong unpleasant smell was noticeable. We didn't pay much attention to this. It was something minor for us. The room seemed very spacious, with a rather beautiful view of the pool. However, I was unpleasantly surprised when I saw a lot of hair in the bathroom, both in the corners and on the towel, as well as a cockroach near the round drain in the bathroom. We didn't want to ruin our vacation, thinking that this could happen to anyone. We called the reception a few hours later because we needed an iron. They said they would send someone from housekeeping to bring it to us. I believe we waited about 40 minutes for someone to come and bring us what we needed. We wanted to take a shower, but the water pressure was very low, and the water was very hot. When we tried to adjust it to a normal temperature for showering, it either became too cold or too hot. We called the reception to tell them that it was impossible for us to take a shower, but unfortunately, nothing was resolved, leaving us to decide whether to take a shower or not with that water.
Stayed 5 nights in Aug 2024

4/10 Poor

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The building is beautiful but feels old-fashioned and sparsely furnished, giving it an empty and ghostly atmosphere. Despite its quietness, you were consistently awakened at 8am by pool bar cleaning or noise from ping-pong players near your room. The hotel's location is set back from the beach and town center, situated on a busy route with traffic noise. It's also far from a suitable part of the beach for swimming. The pool is large but shallow, more like a giant paddling pool. Water cleanliness is an issue, as debris accumulates throughout the day. Entertainment is lacking, with minimal adult and child activity slots, and the activity leader isn't proficient. The "mini disco" is disappointing, lacking choreography. While the food is decent, there isn't much variety, especially for non-meat options, and the poolside food is subpar. Considering the price, including a high child supplement of €100 per night per child, the value for money is low. An incident with children's entertainment reveals poor service: painting on Hipocampo t-shirts resulted in an unexpected €10 charge per t-shirt, not clearly communicated beforehand. This lack of transparency and staff inflexibility are unsatisfactory for a supposedly 5-star hotel.
Stayed 7 nights in Aug 2023

2/10 Terrible

Jens

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Uwe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein tolles Hotel mit phantastischer Küche.
Stayed 5 nights in Oct 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

10/10 Excellent

LAURENT

Stayed 2 nights in Aug 2024

10/10 Excellent

Snjezana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Jacques

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2024