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"Really nice hotel, spa was nice. The suites could use some upgrades (the windows) there was water between the glass panels so the view couldn’t be enjoyed as much as it should have been. Especially when the heat was on full as it was -3 and it was just cloudy window panes. "

"Everything went well "

"Everything excellent "

"Absolutely amazing place. We will be back "

"As a couple we hav stayed at The Burn How quiet a few times.its so convienient 5min walk and your in BOWNESS. So clean property is the owners staff excellent. Breakfast excellent. 5star all the way...well recommend .excellent. "

"Very good hotel and services and excellent meals."

"Lovely hotel, friendly staff great entertainment. Opted for a premier room which didn’t let me down. Dined in restaurant, excellent choice of food, complimentary glass of wine, gift on table as it was a mock Christmas Day. Over all excellent stay."

"Just returned from an overnight stay at the Lucena with my partner and toddler. Arrived early and asked if we could leave our cases but we were able to check in straight away. We had room number 3 which was a double bed and bunk bed room. We had more than enough room for us all. The beds were really comfy which was definitely needed after countless walks up and down to see the illuminations and the kettle in the room was very welcomed. Hotel was in a great location and close to the attractions...

"Amazing stay at the hotel with my wife. The staff were very friendly and helpful whenever required. The spa is lovely and the gym is also really nice. Wish we could have stayed there longer! "

"Great stay ,clean and welcoming"

"Very friendly staff , excellent location and lovely meals"

"Really nice hotel , only things that let it down were the steam room needed a good clean and the room door was splattered in old coffee "