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"Loved the amazing ! Breathtaking view this hotel had around guatape . The sun setting and sun rising was just unbelievable. Would come back, just one thing though. I had to wait for an hour for my jet ski appointment, I was told if I was late or didn’t cancel 90 minz before I would be liable 100% for the payment. But when I waited over an hr for the guy in charge of the jet skis, there was no apology and was not offered any further accommodation. I asked to check out one hour later due to this inconvenience. And was told straight no that wasn’t our problem by hotel staff. And was told if I checked out any later a late fee would apply. "

"Food"

"Great property. Excelent views. Great location to relax. Food was great. "

"Nice quiet place, very romantic with stuning lake views, rooms are big and very comfortable"

"Excellent property, close to La Pierda del Peńol. We enjoyed a night here. Took a boat tour from the dock. The staff is very helpful. I highly recommend this hotel."

"Los hospede ahy a mis tios ... una pareja de casados mi tio ingenieri y mi tia retirada les facinooo quedaron encantados me dijeron que tenia que ir alla y quedarme en ese hotel que es una maravilla y me dijeron que las camas comodisimas la ubicacion excelente el servicio A 1 sincerqmente me siento feliz y algun dia concere guatape y las instalaciones del hotel me dijeron que en limpiezaaa era exteemedamente limpio y la vista tuvieron una vista hermosaaaaa lo recomiendo el lugar . Yo soy de new jersey 🇺🇸 espero pronto conocer por alla bello lugar ."

"The room and view where what we expected. Nature around and silence for enjoying the facilities. Super special treatment from the staff. Highly recommended. "

"Excellent atmosphere if you’re looking to connect with Mother Nature for a total relaxation. Staff is the best. Great breakfast. They help you with transportation. Cleanliness is awesome "

"My family and I had a wonderful stay at Ibuku. The place is a dream and the views are so beautiful it’s almost unreal. Customer service was top notch, we traveled with my mom and did not realize there were a lot of steps, they moved us to a different cabin without hesitation to make her stay more comfortable, also brought breakfast to the cabin. The surroundings are full of nature, my daughter was in love with their dogs 🌺. "