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"nice"

"Great place to stay with friendly staff. "

"This was my first time visiting Cartagena Colombia as luxury hotel, which is phenomenal. I will be back there again and again and again as oz Luxury hotel Can accommodate me the staff of food was phenomenal. This service that they provide were unique experience. My room was great I loved it only one concern that I had and the staff jumped right onto it which was the air condition wasn’t producing the way that it should have. They came did something and got cool and then the air just didn’t work any good anymore so I really didn’t wanna bother the staff because they was constantly greeting people. Oh I mean I love the experience and I will not allow an air condition to ever stop me from going back there from The reception does to the concierge service to the dining room service, even housekeeping, and the guest day by day has Never changed telling everyone that if you’re going to the Oz luxury hotel in Cartagena Colombia, you cannot select a better choice. Believe me great people wonderful food never bothered to address your concerns. Keep up the Stellar Service In which you guys provide looking to be back there September, I believe the 21st somewhere that week 2025 we wanna do it again Oz luxury hotel all thumbs up to you guys"

"Tuve una experiencia excepcional en este hotel, y quiero destacar especialmente el trato que recibí de Luis Alberto en la zona de la piscina. Su amabilidad, atención al detalle y disposición para ayudar hicieron que mi estancia fuera aún más especial. Desde el primer momento, Luis Alberto me hizo sentir bienvenida y atendida con una calidez difícil de encontrar. Siempre estaba pendiente de que estuviéramos cómodos, ofreciendo un servicio impecable con una sonrisa genuina. Se nota que ama lo que hace y que se preocupa sinceramente por el bienestar de cada persona. Gracias a él, disfruté aún más de las instalaciones de la piscina, que ya de por sí eran espectaculares. Sin duda, profesionales como Luis Alberto marcan la diferencia y elevan la experiencia de hospedarse aquí a otro nivel. ¡Gracias Luis Alberto y a todo el equipo del hotel por una estancia inmejorable! "

"This hotel is excellent! The breakfast included in our reservation was amazing, the pool area was nice and the premises were always kept clean and organized. It made our trip so much better."

"Buena uvicacion y buen service buen desayuno "

"From the moment we walked in everyone was very attentive. Jesus in front desk provided great customer service and was able to answer all our question's. The lady that clean our room did a great job."

"Property was great , room was very roomy. Two showers was a great benefit. Location was great and close to many dining options. Onsite restaurant was very tasty and had lots of options. The free breakfast was buffet and nicer than expected. I will definitely stay again and this will be my new spot anytime after m in Cartagena."

"We had a relaxing three days enjoyed all the amenities. Breakfast buffet was good. Room was spacious."