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"Great customer service "

"I cannot understand why this hotel didn't have lotion body even when I asked for one. "

"Everyone was so friendly and helpful from desk to the cleaning staff. Service was impeccable. I love the restaurant. The food was excellent and the drinks were the best I’ve had. We went there two of three nights and I regret not being able to go our last night. I will definitely be back when I return to San Jose "

"The Hotel Grano de Oro is a gem! Great restaurant, friendly service and easy parking made it an excellent choice for a couples' vacation."

"Bea"

"This is a very safe and comfortable high end hotel right in the middle of San Jose within walking distance of most of the attractions including the Main Markets and the National Museum. It's also right across the street from the National Theater. The rooms are very comfortable and well maintained. The lobby is on the 5th floor and you need a key card to enter the other floors with guest rooms so it is very safe. My family and I did not eat at the restaurant though it looked very nice. We wanted to get a flavor of the surrounding options instead. "

"A nice welcome to a clean comfortable stay in a quiet neighborhood"

"Delicious fresh breakfast buffet, wonderful staff"

"We have always enjoyed staying at this property because it is clean, quiet and has the best breakfast in town. We fly in from Oklahoma and often arrive in San Jose late enough we need to spend the night before going to our home on the South Pacific coast. This is a place you can count on being a good quality hotel."