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"This hotel was not registered online booking with your hotels.com. thus the booking offers was not accepted by the hotel palau for my 7 days stayed.. I ended up paying the complete full rates of 11,850pesos. This should not be happening. The refunds exercise should be implemented to customer like me..."

"Rent o fräscht, restaurangen ganska tråkig men i stort sett god och prisvärd mat. Frukost kunde man göra bättre, men generellt tycker jag man har dåliga frukostar överallt i Filippinerna. Så hoppa över frukosten om det går."

"We have stayed here before and it seems to have gone downhill. The grounds were good but the room was less than expected based on the pictures. The staff were friendly but inefficient. Our room was never cleaned and we had to call and ask for tissue for the CR and for fresh towels. Beds were not made and garbage wasnt emptied. And the free breakfast was a joke - a hot dog or canned ham or some such with 1 egg and garlic rice. Expected a buffet or at least enough to eat. "

"Air conditioning, seemed to have problems, water pressure non existent not able to have shower, breakfast was part cold and not as advertised as exceptional "

"Didn't experience odors mentioned in previous reviews. We had a very enjoyable stay "

"Perfect and a great place. Would stay again and highly recommend "

"Only the basics. Far from Bacolod's hep-cat downtown but close to a suburban McDo. The good? The hotel does laundry and "reception" is a coffee shop open late. Would I stay again? No. There are other better Reddoorz."

"Fun, enjoyable, great place for our kids."

"I made this reservation on expedia. I the called the property to confirm. I was told that they were full and could bot honor the reservation. The staff there made zero attempts to help me, even though I was a weary traveller far from home, in the province. The lady told me that “I” could contact the owner. She wouldn’t do it. She said that “I” could go to one of their other properties and see if they could accommodate. She would not call and check. She told me that “I” could email the owner, but she did not give me an email address. In fact, she made zero attempts to fix this situation, but they did already collect the money. I had to spend 2 hours on the chat with expedia support just to try and get a refund. VERY unprofessional, bordering on comical."