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THE MARK GRAND HOTEL

3.0 star property
Hot springs hotel with 2 restaurants connected to a shopping center in Saitama

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Photo gallery for THE MARK GRAND HOTEL

Gym
2 indoor pools
Reception
2 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Exterior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Hot Tub
  • Gym
  • Breakfast available
  • Pool
  • Spa
The current price is AED 341
AED 375 total
includes taxes & fees
7 Apr - 8 Apr

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Grand Superior Twin Room, 2 Twin Beds, Non Smoking

Grand Superior Twin Room, 2 Twin Beds, Non Smoking | Premium bedding, free minibar, in-room safe, desk

Grand Superior Twin Room, 2 Twin Beds, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 39 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Corner Suite, Deluxe Twin Non Smoking

Corner Suite, Deluxe Twin Non Smoking | Premium bedding, free minibar, in-room safe, desk

Corner Suite, Deluxe Twin Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 39 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Twin Room, Non Smoking

Grand Twin Room, Non Smoking | Premium bedding, free minibar, in-room safe, desk

Grand Twin Room, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 35 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand Hollywood Twin Room, Non Smoking

Grand Hollywood Twin Room, Non Smoking | Premium bedding, free minibar, in-room safe, desk

Grand Hollywood Twin Room, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Mark Twin Room, 2 Twin Beds, Non Smoking

Mark Twin Room, 2 Twin Beds, Non Smoking | Premium bedding, free minibar, in-room safe, desk

Mark Twin Room, 2 Twin Beds, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand King Room, 1 King Bed, Non Smoking

Grand King Room, 1 King Bed, Non Smoking | Premium bedding, free minibar, in-room safe, desk

Grand King Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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  • Spa
  • Free WiFi
  • Air conditioning
  • Breakfast available
8.8 out of 10, Excellent, (1006)
The price is AED 267
AED 293 total
includes taxes & fees
12 Mar - 13 Mar
Candeo Hotels Omiya

About the neighborhood

Map
3-2 Shintoshin Chuoku, Saitama, Saitama, 330-0081

What's nearby

  • Saitama Super Arena - 11 min walk - 0.9 km
  • Omiya Park - 4 min drive - 4.3 km
  • Omiya Bonsai Art Museum - 6 min drive - 5.8 km
  • Railway Museum - 6 min drive - 5.4 km
  • Saitama Stadium 2002 - 12 min drive - 11.7 km

Getting around

  • Saitama-Shintoshin Station - 8 min walk
  • Haneda Airport (HND) - 89 min drive

Restaurants

  • ‪麺家紫極 - ‬8 min walk
  • ‪炭銀本店 - ‬10 min walk
  • ‪つけ麺 どでん - ‬7 min walk
  • ‪サイゼリヤ - ‬3 min walk
  • ‪日高屋与野駅東口店 - ‬10 min walk

About this property

THE MARK GRAND HOTEL

Hotel near Saitama Super Arena
Located close to Omiya Park and Railway Museum, THE MARK GRAND HOTEL provides a coffee shop/cafe, a bar, and a health club. Treat yourself to some rest and relaxation at CENTRAL WELLNESS CLUB, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Japanese cuisine. In addition to conference space and a steam room, guests can connect to free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices).
Other perks include:
  • 2 indoor pools
  • Free self parking, plus extended parking (surcharge)
  • Buffet breakfast (surcharge), meeting rooms, and an elevator
  • A 24-hour front desk
Room features
All guestrooms at THE MARK GRAND HOTEL include comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and free stocked minibars.
More conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Housekeeping, electrical adapters/chargers, and desks

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Covered extended parking on site (JPY 1500 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–9:30 AM: JPY 4000 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Hosted evening meal available daily for a fee of JPY 2

Restaurants on site

  • 日本料理 秋ヶ瀬
  • Sereno

Things to do

  • 2 indoor pools
  • 3 hot tubs
  • Full-service spa
  • Health club
  • Sauna
  • Steam room

Family friendly

  • 2 indoor pools

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Housekeeping (on request)

Business services

  • Conference space (4489 square feet)
  • Meeting rooms - 6

Spa

  • Hot springs/mineral springs
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Bathroom emergency pull cord
  • Elevator
  • Elevator door width (inches): 39
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in hallways
  • Hallway handrail height (inches): 43
  • Handrails in stairways
  • Stairway handrail height (inches): 44
  • Hospital bed available
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Free bottled water
  • Free minibar

More

  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 10000.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 4000 per person
  • Covered extended parking fee: JPY 1500 per day
  • Rollaway bed fee: JPY 10000.0 per night
  • Hosted evening meal: JPY 2

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system

We should mention

Pool access available from 10:00 AM to 7:00 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

THE MARK GRAND HOTEL Hotel
THE MARK GRAND HOTEL Saitama
THE MARK GRAND HOTEL Hotel Saitama

Frequently asked questions

Does THE MARK GRAND HOTEL have a pool?

Yes, this property has 2 Indoor pools. Pool access is from 10:00 AM–7:00 PM.

Is THE MARK GRAND HOTEL pet-friendly?

No, pets are not allowed at this property.

How much is parking at THE MARK GRAND HOTEL?

Self parking is free at this property.

What time is check-in at THE MARK GRAND HOTEL?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at THE MARK GRAND HOTEL?

Check-out is at noon.

Where is THE MARK GRAND HOTEL located?

Located in Shintoshin, this spa hotel is 0.6 mi (0.9 km) from Saitama Super Arena and within 3 mi (5 km) of Omiya Park and Railway Museum. Omiya Bonsai Art Museum and Saitama Stadium 2002 are also within 9 mi (15 km). Saitama-Shintoshin Station is 8 minutes by foot and Yonohommachi Station is 22 minutes.

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THE MARK GRAND HOTEL Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 16 out of 19 reviews
Rating 8 - Good. 3 out of 19 reviews
Rating 6 - Okay. 0 out of 19 reviews
Rating 4 - Poor. 0 out of 19 reviews
Rating 2 - Terrible. 0 out of 19 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super comfortable hotel with large room and for a very fair price
Stayed 1 night in Oct 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 Best hotel I have ever stayed at. Will stay again
Stayed 8 nights in Sep 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow. What a beautiful hotel and spacious room. Wish we could have stayed longer than just overnight. Within walking distance to a couple of train stations.
Stayed 1 night in Oct 2024

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Oct 2024

8/10 Good

Federico

Liked: Cleanliness, staff & service, property conditions & facilities
A very good stay at a modern and pleasant hotel. Staff are friendly and their service is good. The main issue for me was that the gym, whose management is outsourced and caters mainly to the local population, only opens at 9 am and is closed all day on Mondays. This makes it really inconvenient for business travellers that try to stay fit by working out early before the business day begins. Furthermore the gym attracts a charge of JPY 1100 that needs to be settled at entry and cannot be charged to the room
Stayed 2 nights in Oct 2024

10/10 Excellent

AZUSA

Stayed 1 night in Mar 2025

10/10 Excellent

YUMIKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
眺めがよく、部屋はもちろんホテル全体とてもきれいです。今回は13階でしたので湯船とシャワーが別になっていることも嬉しいポイントです。また伺いたいです。
Stayed 1 night in Feb 2025

10/10 Excellent

Yuta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常に綺麗でスタッフの方も丁寧に対応してくれます。落ち着いた雰囲気でゆったり過ごせるホテルでした。
Stayed 1 night in Feb 2025

8/10 Good

SEIICHIRO

Stayed 1 night in Feb 2025

10/10 Excellent

Harumi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

SUZUKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋もサービスも良かった
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Wai Man Adeline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間有特色，價錢抵住。
Stayed 1 night in Oct 2024

10/10 Excellent

Kotono

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Miyuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても清潔で綺麗
Stayed 1 night in Oct 2024

10/10 Excellent

Daisuke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
さすがPlan do cでした！ 空間、サービス共に最高でした！ また利用させていただきます。
Stayed 1 night in Sep 2024

10/10 Excellent

SW

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Maki

Liked: Cleanliness, staff & service, property conditions & facilities
とても静かでチェックアウトが12時だったのでのんびり出来ました従業員の方がとても丁寧な接客して貰えてよかったてす。
Stayed 1 night in Aug 2024

10/10 Excellent

TAIJIRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024