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"The apt is was clean and neat and the location is great- across from the Coop grocery store and close to the shuttle bus to the base of the ski area (15 mins walk if you don't take the shuttle bus). The host was very helpful with getting our stuff to/from the parking lot.But, the apartment is very small, for a family of 5, we found it too crowded. The kitchen/dining area is tiny, with very limited space to store any food. There is no ski boot dryer, and ski boots are kept on shelves in the basement, which was not heated, so the ski boots did not dry overnight. We ended up removing our boot liners and drying on the heaters in our apt each night, which was not ideal. "

"Excellent service, food and attentiveness. All staff were friendly and helpful. Will recommend. "

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"A wonderful hotel in Saas Fee! We stayed in a triple room which was very spacious and modern! Breakfast is fantastic and the afternoon cakes in the hotel are a lovely touch! A luxury ski hotel ! "

"One of the best hotel experiences of my life! From the friendly staff greeting us and treating us like VIPs, to the excellent food and unbelievable views, I would recommend this cozy getaway to everybody I can!"

"There was no water for two days, no way to flush toilets, wash hands, take a shower. Expedia was informed but did not react for 72 hours. No one offered even drinking water. The hotel advised Expedia guests needed to be moved but Expedia did not respond for 72 hours. The hotel provided a full refund but Expedia would not provide it to the customer despite receiving it from the company. "

"Whatever you remember about youth hostels, this ain't it. Modern, clean, not cheap (it's Switzerland), and it has a very nice wellness spa for a rather reasonable additional charge. Food is good but not fancy, and staff were extremely helpful. The only glitch was that I booked this stay with OneKeyCash, and hotels.com (i.e., expedia) took my money and gave me a receipt showing no balance due, but then didn't actually pay the hostel! That led to lots of extra work for the hostel staff to straighten things out. I would rate the hostel itself at 10/10, but hotels.com/expedia at 0/10. "

"Great food and a nice bar Nice spa area - pool and saunas Super convenient with access to ski rental etc Would be awesome if the kids club had more for older kids :-) We loved our holiday here!"

"The staff was really friendly and accommodating. We had our dog with us and they were very accommodating with the cleaning schedule. Will definitely stay there again. "