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"Highly recommend, staff member try hard and are very helpful. Great location."

"Obsessed with this hotels, will be coming back. Thank you for a beautiful experience! Chao "

"Excellent location in the heart of Saas Fee. Kind staff. We had a lovely balcony and a large room. Excellent breakfast. "

"The most important thing to note is the limited hours of the front desk (10am to 6pm in the summer). This is an issue if you might arrive late or want to leave your bags in the morning after checking out. The hotel is absolutely serious about wanting you to contact them before you arrive to confirm your arrival time although the email they sent to me had no return email address. The bed (although not the pillows) was comfortable and the hot water and wifi both worked well. In-room safe was not large enough for a computer. In contrast to many smaller Swiss hotels, there's scrambled eggs and bacon for breakfast. My room had a great view of the mountains. The staff were helpful and friendly and spoke good English. In contrast to some Saas-Fee hotels, my Saastal card was already printed when I checked-in. If you leave luggage, it is left in the bar area so there's no real security for it. "

"My flight was delayed into Geneva and I was concerned about when I would arrive. Mike was fantastic and picked up my call and directed me. Very professional!"

"everything was amazing"

"We have visited Saas Fee over 60 years. Although we have rented chalets, their property is great with sumptuous breakfast and attentive staff."

"Very good everything, only thing I don’t like is shower don’t have a door but apart from this everything else is excelente "

"Thankfully this wasn’t my first trip to Saas-Fee or I’d never go back… I’ve been going for more than 10 years and we have a place in the village but needed somewhere bigger to accommodate family. Topline… the place is well past its sell by date and the interaction with the hosts - Saas Holidays - wasn’t great. On arrival we had our apartment number on our booking and told the concierge on the phone. He said that he didn’t have the booking reference so as long as we had the number on our booking to enter the apartment. We then got a call about three hours later saying we were in the wrong apartment and somebody else wanted it. This is actually incorrect because we had that apartment number all the time on our booking it just so happens that another family wanted the ground floor because they were staying longer and it was going to be easier for them. Would be happy to change if we’ve known all of this, but we’d already left our things in the apartment and gone off for the day . During the day the property is very very dated shower enclosure very small and the shower pretty poor. The beds are not necessarily comfortable either. What really got me annoyed were the posters on the kitchen cupboard saying that if you didn’t put the cups away and leave the kitchen tidy you would be fine. Fr.75. There was also a fine for not putting all your rubbish in the tax bag which you buy yourself. As a final insult we were told to check out by 9am because they were busy!!!"