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"Professional and polite service. Nice entrance ambient. Room is spacious and well equipped. Very clean and neat. "

"The staff is outstanding and extremely helpful. "

"Beautiful property with gym, pool, restaurants. Food was good. Room was comfortable. Staff was excellent !"

"Great hotel, great service."

"The hotel is right downtown, which means you can hear the busy bustle from below even 10 floors up. But the views from the room are nice. I opted for the executive room which was huge with windows on two sides. Breakfast was good at the attached large restaurant. The free airport shuttle is nice. "

"Good"

"I had a wonderful time during my 4- night stay at Ubumwe Grand Hotel. Lovely service, comfortable rooms and very pleasant staff. Manzi ( Roof top Restaurant staff) was exceptional. Also the hotel has an amazing roof top view of Kigali both during the day and at night. I would highly recommend Ubumwe Grande Hotel in Kigali to anyone visiting Kigali. Kigali is indeed a lovely, clean city. I plan to stay at Ubumwe Grande Hotel when next I visit Kigali, Rwanda. Keep it up."

"Service"

"Very professional staff"