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Heaven Restaurant & Boutique Hotel

4.0 star property
Hotel with a full-service spa, a quick walk to Union Trade Center

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Photo gallery for Heaven Restaurant & Boutique Hotel

Outdoor pool, open 9:00 AM to 6:00 PM, pool umbrellas, sun loungers
Horseback riding
Gift shop
Sports facility
Couples treatment rooms, body treatments, aromatherapy

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Spa
  • Gym
  • Room service
  • Breakfast included
The current price is AED 350
AED 413 total
includes taxes & fees
20 Mar - 21 Mar

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Room options

Available filters for rooms
Showing 4 of 4 rooms

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Villa Budget King Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Villa Budget King Room

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Private bathroom
Hair dryer
Coffee/tea maker
Free bottled water
Electric kettle
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Residence Superior King Room

Residence Superior King Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Residence Superior King Room

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Private bathroom
Hair dryer
Coffee/tea maker
Free bottled water
Electric kettle
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

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Villa Budget Queen Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Villa Budget Queen Room

Highlights

Air conditioning
LED TV
Private bathroom
Hair dryer
Coffee/tea maker
Free bottled water
Electric kettle
Satellite channels
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Residence Superior Queen Room

Residence Superior Queen Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Residence Superior Queen Room

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Private bathroom
Hair dryer
Coffee/tea maker
Free bottled water
Electric kettle
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Exterior

2000 HOTEL Downtown Kigali

  • Breakfast included
  • Free airport shuttle
  • Parking included
  • Free WiFi
8.6 out of 10, Excellent, 457 reviews
The price is AED 303
AED 394 total
includes taxes & fees
20 Mar - 21 Mar
2000 HOTEL Downtown Kigali

About the neighborhood

Map
No. 7, Street KN 29, Kiyovu, Kigali

What's nearby

  • Union Trade Center - 9 min walk
  • Kigali Genocide Memorial Centre - 6 min drive
  • Nyamirambo Stadium - 7 min drive
  • Kigali Heights - 8 min drive
  • Kigali Convention Centre - 9 min drive

Getting around

  • Kigali (KGL-Kigali Intl.) - 24 min drive

Restaurants

  • ‪Executive Lounge - ‬17 min walk
  • ‪UMUT Cafe&Restaurant - ‬12 min walk
  • ‪DownTown - ‬9 min walk
  • ‪Makfast - ‬12 min walk
  • ‪Camellia Cafe CHIC - ‬15 min walk

About this property

Heaven Restaurant & Boutique Hotel

Upscale hotel near Kigali Convention Centre
Located close to Union Trade Center, Heaven Restaurant & Boutique Hotel provides free cooked-to-order breakfast, a terrace, and an art gallery on site. Adventurous travelers may like the fitness classes, cycling, and archery at this hotel. Indulge in a body wrap, a body treatment, and aromatherapy at the onsite spa. The on-site local and international cuisine restaurant, Heaven Restaurant, offers breakfast, brunch, lunch, dinner, and garden views. Yoga classes are offered at the health club; the property also has designer stores on site, a coffee shop/cafe, and a garden. In addition to a library and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking and extended parking
  • Bike rentals, a roundtrip airport shuttle (surcharge), and coffee/tea in the lobby
  • Smoke-free premises, tour/ticket assistance, and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Heaven Restaurant & Boutique Hotel include thoughtful touches such as 24-hour room service and air conditioning, as well as amenities like late night room service and free WiFi.
Extra amenities include:
  • Bathrooms with showers and tubs or showers
  • 32-inch LED TVs with premium channels
  • Electric kettles, daily housekeeping, and phones

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Bus station shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Food and drink

  • Free cooked-to-order breakfast available daily 7 AM–10 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Heaven Restaurant

Things to do

  • Fitness classes
  • Archery
  • Art gallery
  • Bicycle rentals
  • Designer stores
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Private picnics
  • Shopping
  • Yoga classes

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference center (495 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Mosquito nets
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 35.00 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night
  • Credit card charges are subject to a surcharge of 4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property
Guests under 18 years old are not allowed in the fitness facility, and guests under 13 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Heaven Restaurant Boutique Hotel Kigali
Heaven Restaurant Boutique Hotel
Heaven Restaurant Boutique Kigali
Heaven Restaurant Boutique
Heaven Restaurant & Boutique
Heaven Restaurant Boutique Hotel
Heaven Restaurant & Boutique Hotel Hotel
Heaven Restaurant & Boutique Hotel Kigali
Heaven Restaurant & Boutique Hotel Hotel Kigali

Frequently asked questions

Does Heaven Restaurant & Boutique Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–6:00 PM.

Is Heaven Restaurant & Boutique Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Heaven Restaurant & Boutique Hotel?

Self parking and extended parking are free at this property; nearby parking is also free.

What time is check-in at Heaven Restaurant & Boutique Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Heaven Restaurant & Boutique Hotel?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Does Heaven Restaurant & Boutique Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 35.00 per vehicle applies.

Where is Heaven Restaurant & Boutique Hotel located?

Located in the heart of Kigali, this spa hotel is 0.4 mi (0.7 km) from Union Trade Center and 2.7 mi (4.4 km) from Kigali Convention Centre.

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Heaven Restaurant & Boutique Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 195 out of 284 reviews
Rating 8 - Good. 60 out of 284 reviews
Rating 6 - Okay. 20 out of 284 reviews
Rating 4 - Poor. 6 out of 284 reviews
Rating 2 - Terrible. 3 out of 284 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms quite basic but the environment is wonderful. Plenty of places to sit, inside or out and enjoy the garden or restaurants. Food at the Fusion restaurant was excellent.
Stayed 4 nights in Feb 2025

10/10 Excellent

Brian

Liked: Staff & service, amenities, property conditions & facilities
I enjoyed reading the history of the couple and what they have done for Rwanda's development.
Stayed 1 night in Feb 2025

8/10 Good

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, overpriced restaurants...
Stayed 2 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is outstanding and extremely helpful.
Stayed 9 nights in Dec 2024

8/10 Good

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely oasis in Kigali, rooms were good sized and clean with very good bathrooms. Staff were very helpful and friendly. Food at Heaven and Fusion were excellent. I would return.
Stayed 2 nights in Jan 2025

10/10 Excellent

Brenda

Liked: Cleanliness
Great food and atmosphere
Stayed 2 nights in Nov 2024

8/10 Good

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a nice hotel with a nice swimming pool and a gym. The area is wonderful and safe. Staff very friendly specialy Andrew! However, the restaurants and any activities are ridiculously overpriced!
Stayed 3 nights in Dec 2024

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time here I enjoyed and the staff are great help
Stayed 2 nights in Oct 2024

10/10 Excellent

Oluremi

Nice staff Beautiful facility Good food
Stayed 1 night in Oct 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food in the restaurant ( fusion) os expensive
Stayed 3 nights in Dec 2024

8/10 Good

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place at a good price. Excellent breakfast and coffee.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Excellent location in a beautiful space.
Stayed 4 nights in May 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, we had a great experience. The staff were friendly, the room was clean, and the food in the restaurant was excellent!
Stayed 1 night in Sep 2024

10/10 Excellent

Alecia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our time there!
Stayed 1 night in Mar 2024

8/10 Good

Jennifer

Liked: Staff & service, property conditions & facilities
The staff and restaurant were great. Having been there a few years prior, I saw the decline in the upkeep of the room--especially the bathroom. Although we did not stay on the retreat side of the campus, I think we still deserved a room that did not have European hair all over the place and a mold-free bathroom. Even after asking for a deep clean, the shower was left in the same condition.
Stayed 5 nights in Dec 2024

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel, they think of everything from body lotion and shampoo in the bedrooms that smells amazing, a beautiful pool, two fantastic bars and restaurants, beautiful decor, turn down the bed at night, fresh coffee, biscuits, tea & water in the rooms. Can’t wait to go back in a few days after our gorilla expedition. The staff are exceptional too.
Stayed 2 nights in Sep 2024

10/10 Excellent

Cori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best places to stay anywhere!
Heaven Restaurant and Hotel is an incredible gem! Not only is it very reasonably priced you have access to the entire Heaven campus which includes two beautiful and amazing restaurants including the one on The Retreat property next door, which also has high end accommodations. Two lovely pools, a yoga facility, wonderful local art, and a staff that is engaging and helpful.
Stayed 2 nights in Aug 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, excellent breakfast.

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, property conditions & facilities
The facilities and room are wonderful! The staff is outstanding! I will return.
Stayed 2 nights in Jul 2024

8/10 Good

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and professional. The room was small, colonial style built. Overall the room was comfortable. An inside bolt lock should be intall for guest to feel safer.
Stayed 5 nights in Sep 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitley a great hotel and the price is cheap. They have everything you need. Tour guides.. Gym, Pool, and the mall and supermarkets are only a 3 min drive away. I really liked the hotel👍
Stayed 3 nights in Jul 2024

10/10 Excellent

kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Great boutique hotel
Stayed 1 night in Apr 2023

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value, very friendly staff.
Stayed 1 night in Nov 2023

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel
This is an amazing hotel. Great quality for the cost. We loved every moment of our stay. The staff was super friendly and the restaurant was first class. We would stay here again.
Stayed 2 nights in Mar 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a nice area near downtown. Very nice restaurant and pleasant staff.
Stayed 1 night in Aug 2023