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"Wonderful hotel with gorgeous rooms and lovely food. The staff were incredibly helpful and friendly, too. "

"Very nice "

"Amazing stay. We love this hotel and staff. Its our no1 place to stay!"

"I would suggest the property has seen better times but we found the staff to be extremely pleasant and helpful. I have paid far more money and received far worse attention. "

"Excellent service and professional attention. Highly recommended. Thank you for everything "

"Beautiful room with two balconies and lovely furnishings. The bed was large and comfortable, and the bathroom was cavernous. The hotel is in a wonderfully decorated historic building in the center of town. A perfect place from which to enjoy Santillana Del Mar. The only point against them is that there is no coffee maker or kettle in the room. Parking available in their lot for a small charge. "

"Excellent and relaxing stay here as always. The Templo del Agua is so so nice and all the staff are very friendly. "

"Really amazing hotel with terrific friendly staff. It’s clearly been refurbished recently. Lovely common spaces that invite guests "

"Very friendly, helpful, and knowledgeable front desk staff. Very good breakfeast buffet and serviceable attendants. Perfect to explore the Monte del Castillo caves and Altamira museum and cave replica (footnote: reserve tickets ahead of time)."