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"Great staff at reception, accommodating and friendly, after a long delayed journey on a Bank Holiday Easter Sunday. Was able to retrieve quickly my online check-in and my two separate reservations for consecutive days. Visible improvements under the new management, with small but valuable ideas and consistency. Keep up the good job in this competitive market and the area. "

"Have stayed previously and standards just as high "

"The hotel is located a short walk from Baz city Center. All you need to do is follow Basing View to get to festival place. The hotel is very quiet inside, even though it’s next to a railway which I’ve never heard from my room. I like the fact that all the rooms have window windows that can be slightly opened so you can get some fresh air in the room. The air-conditioning works very effectively and you seem to get an air conditioning unit in the room which you set your individual temperature requirements. The staff are very friendly check-in that you can quite easily do it yourself. If you stay at this hotel Friday and arrive after 5 PM there is no requirement for you to pay for parking which is a bonus. The food served from the bar is very reasonable for the quality and taste however, I recommend you take the food to your room to avoid the tray delivery charge (this is the hotel charging you to deliver the food you just ordered) You will also find a Starbucks on site which is quite handy for your morning requirements of coffee and they do a very good Oatmeal. This car park is quite large, but sections of it are regularly closed off, and it can sometimes be hard to find a space, especially if you check in later because it has the Villahe Gym - so it’s full of all the people going to the gym. There are no designated hotel guest parking spaces."

"A lot better than the last time I stayed here. Nice rooms, relaxing and good bar and food."

"Good location. Easy check in. Nice staff. Lovely pool facilities. Bit of wear and tear on the hotel but it was a nice stay. 10 mins drive from town"

"A1 stay for NHS offsite meeting. Great helpful staff and lovely room. Highly recommend! "

"The fitness facilities are top class"

"This hotel and management were great in every respect; rooms quiet, beds comfortable and new, staff helpful and breakfast was great, pool and sauna and versatile fitness room were an added plus"

"Very good locations for shopping and dining in different cuisine "