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"From the minute, I arrived, the staff were very engaged, helpful and supportive. The taxi driver would not take a credit card for payment, which has never happened to me in Germany and the concierge didn’t miss a beat and just went out and paid for it so I could get settled into my room. I would definitely recommend this hotel for the people, the location in the overall layout of the hotel. "

"Could not fault the hotel, room or staff. The hotel is very grand, the room was very spacious and very clean and the staff from the moment we walked in to when we left were very friendly and very helpful in our needs "

"Very helpful staff, clean room and good breakfast. Nice SPA."

"Excellent quiet location perfect for my purposes. Compact quiet pleasant room and very positive reception. It was two good firm pillows from excellent and I should probably have asked for them."

"they were so friendly and nice. I highly recommend this hotel. "

"It was very nice and comfortable. "

"Das Hotel war ganz OK! Zufrieden mit dem Fruehstueck. Ich uebernachte hier wieder, wenn ich in Hamburg bin."

"We loved our stay. If we visit Hamburg again this hotel is our top choice! "

"Nice hotel, a short walk from everything. Bed was comfortable and room was practical. Very large bathtub. Excellent staff provided me with a power converter at no charge."