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Best Western Rochester Marketplace Inn

2.5 star property
Hotel in Rochester with free breakfast and a 24-hour fitness center

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Photo gallery for Best Western Rochester Marketplace Inn

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Individually decorated, individually furnished, desk, laptop workspace
Fitness facility
Exterior
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Bathroom | Combined shower/tub, eco-friendly toiletries, hair dryer, towels
Lobby
Located near the University of Rochester, Best Western Rochester Marketplace Inn is a hub for comfort and convenience. Fuel up with to-go breakfast, stay productive at the 24-hour business center or gym, and take advantage of free self parking. The helpful staff has left a lasting impression on previous guests.

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • Gym
  • Laundry
  • Breakfast included
  • Air conditioning
  • 24/7 front desk
The current price is AED 291
AED 332 total
includes taxes & fees
19 Feb - 20 Feb

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hair dryer
Shower/tub combination
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

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7.0 out of 10, Good, 1,003 reviews
The price is AED 278
AED 317 total
includes taxes & fees
19 Feb - 20 Feb
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About the neighborhood

Map
940 Jefferson Rd, Rochester, NY, 14623

What's nearby

  • Monroe Community College - 15 min walk
  • Marketplace Mall - 18 min walk
  • Strong Memorial Hospital - 6 min drive
  • University of Rochester - 7 min drive
  • Rochester Institute of Technology - 8 min drive

Getting around

  • Rochester Station - 15 min drive
  • Greater Rochester Intl. Airport (ROC) - 11 min drive

Restaurants

  • ‪Chick-fil-A - ‬13 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪Dairy Queen - ‬8 min walk
  • ‪Taco Bell - ‬1 min walk

About this property

Best Western Rochester Marketplace Inn

Hotel near University of Rochester
Take advantage of free to-go breakfast, dry cleaning/laundry services, and a 24-hour gym at Best Western Rochester Marketplace Inn. Free in-room WiFi and a 24-hour business center are available to all guests.
Other perks at this hotel include:
  • Free self parking
  • RV/bus/truck parking, an electric car charging station, and a front-desk safe
  • A 24-hour front desk, a vending machine, and an elevator
  • Guest reviews say great things about the helpful staff
Room features
All 94 individually furnished rooms feature perks such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • 35-inch flat-screen TVs with premium channels and DVD players
  • Wardrobes/closets, LED light bulbs, and cribs/infant beds

Languages

English, French, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends

Things to do

  • 24-hour fitness center

Family friendly

  • Cribs/infant beds (surcharge)
  • DVD player
  • Laundry facilities

Conveniences

  • Elevator
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 10
  • Handrails in stairways
  • Stairway handrail height (inches): 3
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 4

More

  • At least 80% lighting from LEDs
  • Smoke-free property
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Cribs/infant beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 35-inch flat-screen TV
  • Cable channels
  • DVD player
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products used
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 25 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: USD 25 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Best Western Marketplace
Best Western Marketplace Inn
Best Western Marketplace Inn Rochester
Best Western Marketplace Rochester
Best Western Rochester
Best Western Rochester Marketplace
Best Western Rochester Marketplace Inn
Marketplace Inn
Rochester Best Western
Best Western Marketplace Hotel Rochester
Best Rochester Marketplace
Best Western Rochester Marketplace Inn Hotel
Best Western Rochester Marketplace Inn Rochester
Best Western Rochester Marketplace Inn Hotel Rochester

Frequently asked questions

Is Best Western Rochester Marketplace Inn pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Rochester Marketplace Inn?

Self parking is free at this property.

What time is check-in at Best Western Rochester Marketplace Inn?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Best Western Rochester Marketplace Inn?

Check-out is at 11 AM.

Where is Best Western Rochester Marketplace Inn located?

Situated near the airport, this hotel is within 1 mi (2 km) of Monroe Community College and Marketplace Mall. Tim Hortons Iceplex and Fair and Expo Center are also within 2 mi (3 km).

Best Western Rochester Marketplace Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 389 out of 1003 reviews
Rating 8 - Good. 311 out of 1003 reviews
Rating 6 - Okay. 145 out of 1003 reviews
Rating 4 - Poor. 89 out of 1003 reviews
Rating 2 - Terrible. 69 out of 1003 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

4/10 Poor

Patrick

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Elevator is out of service. Check in took 25 minutes or just standing at the desk and the guy at the front just looking at me. “Sorry our systems are slow”. Numerous kids running around, assuming from a hockey team, pounding on my door at 1130 at night. Staff didn’t seem to care about anytime else in the building at that point
Stayed 1 night in Jan 2025

8/10 Good

Karen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except there were some very noisy disrespectful guests until pretty late.
Stayed 1 night in Jan 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very nice spacious nice big closet to hang your clothes up in a refrigerator and a TV I like the fact that I can watch news max my favorite News Channel and whenever I come to Rochester I will be booking a room at the Best Western Marketplace
Stayed 7 nights in Dec 2024

8/10 Good

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location!
Stayed 1 night in Jan 2025

10/10 Excellent

Joseph

Stayed 1 night in Jan 2025

4/10 Poor

Mike

Disliked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Jayakumar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful.
Stayed 1 night in Dec 2024

8/10 Good

Kai

Liked: Cleanliness, amenities
👍
Stayed 1 night in Dec 2024

8/10 Good

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly. The area quiet and safe. Shoppibg and dining was easy and convenient. What l found odd or didnt like was the bathroom setup. I didnt like that the bathroom was exceptionally small and the sink was outside the bathroom.
Stayed 2 nights in Dec 2024

6/10 Okay

john

Business traveler, Traveled with partner
Liked: Amenities
I have stayed at this hotel at least 20 times from April till December. And the only bad stays were the 3 times when there was either youth baseball team or hockey. The kids run around the property yelling and thru the halls. They knocked on the doors of other guest and run. All three times I complained to the night manager Nd the day manager. And nothing was do r
Stayed 1 night in Dec 2024

10/10 Excellent

Yan

Liked: Property conditions & facilities
Big beds and comfy
Stayed 1 night in Dec 2024

10/10 Excellent

lori

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect for what we needed
Stayed 1 night in Dec 2024

2/10 Terrible

Laura

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Our 1st room had a dirty shower with hair and grime in it. We moved to another room where it was relatively clean, but with hair in one bed and dust hanging all around the lamps. It made us nervous, but we stayed. The pot and cigarette smoke near the elevator was awful. There are 2 rooms labeled employees only. It seems to have come from there. I could have lived with that, but the 2 queen beds in my room were hard as a rock. I was only sitting when I noticed and hoped laying down wouid be OK. It was awful and so painful to try and sleep on, but too late to move. I didn't get much sleep at all and it ruined my whole next day. My whole family was tired, but the king sized bed in the other room wasn't as bad. Don't stay here if you like cleanliness and sleeping comfortably. If you're reading this, and are booked here, do check the beds, and leave while you can. The beds aren't OK to sleep on. I'm surprised at the poor quality of this Best Western as most that I've stayed at have been quite good.
Stayed 1 night in Nov 2024

8/10 Good

Reginald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff, clean modern room, good breakfast, easy parking, quick access to RIT
Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They had a great breakfast every morning
Stayed 7 nights in Nov 2024

10/10 Excellent

Juan, Miami

Stayed 1 night in Oct 2024

10/10 Excellent

patrick

Stayed 2 nights in Oct 2024

10/10 Excellent

LEE

Business traveler, Traveled with partner
Lots of good dining options in the vicinity and easy move-ins and outs.
Stayed 2 nights in Nov 2024

6/10 Okay

Holly

Stayed 1 night in Oct 2024

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

MaryJane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay
Stayed 2 nights in Nov 2024

8/10 Good

Annmarie

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NIce hotel. Staff was very professional and very friendly.
Stayed 2 nights in Nov 2024

10/10 Excellent

Olivia

Liked: Cleanliness, property conditions & facilities
I would recommend this hotel to others looking for a safe and convenient location for shopping, dining out, and service from housekeeping. The breakfast was one of the best complimentary breakfasts that i have had in a hotel. There was plenty of variety in food and drinks. My only concern was that the front desk was not staffed consistently. Being from out of town, I had questions to ask of staff, but repeated calls and going to desk were not responded to. That was disappointing. Even at check out, I had to wait around for a receipt and never got one because the lady who tried to help, was unable to retrieve it. Otherwise, my stay was great!
Stayed 3 nights in Oct 2024