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Hôtel Universel in Rivière-du-Loup

4.0 star property
Family-friendly hotel with a full-service spa connected to the convention center in Rivière-du-Loup

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Photo gallery for Hôtel Universel in Rivière-du-Loup

Front of property
Indoor pool, open 8:30 AM to 10:00 PM, lifeguards on site
Exclusive Room, Refrigerator & Microwave | Hypo-allergenic bedding, individually decorated, individually furnished
Breakfast and dinner served, international cuisine
Standard Room, 2 Queen Beds (Excellence) | Hypo-allergenic bedding, individually decorated, individually furnished

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Gym
  • Breakfast available
The current price is AED 418
AED 497 total
includes taxes & fees
9 May - 10 May

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Room

Superior Room | Hypo-allergenic bedding, individually decorated, individually furnished

Superior Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds (Excellence)

Standard Room, 2 Queen Beds (Excellence) | Hypo-allergenic bedding, individually decorated, individually furnished

Standard Room, 2 Queen Beds (Excellence)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds

Classic Room, 2 Queen Beds | Hypo-allergenic bedding, individually decorated, individually furnished

Classic Room, 2 Queen Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Hypo-allergenic bedding, individually decorated, individually furnished

Classic Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 29 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Exclusive Room, Refrigerator & Microwave

Exclusive Room, Refrigerator & Microwave | Hypo-allergenic bedding, individually decorated, individually furnished

Exclusive Room, Refrigerator & Microwave

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed OR 1 Double Murphy Bed

View all photos for Classic Room, 1 Queen Bed

Hypo-allergenic bedding, individually decorated, individually furnished

Classic Room, 1 Queen Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Classic Room, 2 Queen Beds, Pool View

Hypo-allergenic bedding, individually decorated, individually furnished

Classic Room, 2 Queen Beds, Pool View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Map
311, boul. Hotel-de-Ville, Rivière-du-Loup, QC, G5R 5S4

What's nearby

  • Cegep De Riviere-du-Loup - 3 min drive - 2.2 km
  • Grand Portage Regional Hospital - 4 min drive - 3.2 km
  • Parc des Chutes - 4 min drive - 3.2 km
  • Pot-a-l'Eau-de-Vie - 8 min drive - 7.4 km
  • Riviere-du-Loup Saint-Simeon Ferry - 8 min drive - 7.4 km

Restaurants

  • ‪La Cage - ‬16 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Café l'Innocent - ‬3 min drive
  • ‪Microbrasserie Aux Fous Brassant - ‬3 min drive
  • ‪Tim Hortons - ‬6 min drive

About this property

Hôtel Universel in Rivière-du-Loup

Upscale family-friendly hotel connected to the convention center
You can look forward to a firepit, dry cleaning/laundry services, and a bar at Hôtel Universel in Rivière-du-Loup. Treat yourself to thalassotherapy, a body wrap, or a body scrub at UniverSpa, the onsite spa. The on-site international cuisine restaurant, Restaurant - Boreal, offers breakfast, dinner, and kids' meals. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool with a waterslide and a lifeguard on site
  • Free self parking and extended parking
  • Cooked-to-order breakfast (surcharge), an electric car charging station, and luggage storage
  • Outdoor furniture, a banquet hall, and secured bicycle storage
  • Guest reviews say great things the pool, helpful staff, and location
Room features
All 300 individually furnished rooms include comforts such as air conditioning, as well as amenities like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with hair dryers
  • Flat-screen TVs with cable channels
  • Refrigerators, microwaves, and free infant beds

Languages

English, French

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 7 to 16 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant - Boreal

Things to do

  • 24-hour gym
  • Bicycle storage
  • Billiards/pool table
  • Full-service spa
  • Indoor pool
  • Waterslide

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 183 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Firepit
  • Outdoor furniture

Full-service spa

  • 12 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Swedish massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1973
  • Fireplace in lobby
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from March 17 2025 to March 30 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 40.24 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 7 to 16 per person
  • Pet fee: CAD 40.24 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Spa fee: CAD 45

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Property Registration Number 2024-11-30, 054854

We should mention

Pool access available from 8:30 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Hôtel Universel in Rivière-du-Loup
Universel in Rivière-du-Loup
Hôtel Universel Rivière-du-Loup Riviere Du Loup
Hôtel Universel Rivière-du-Loup
Universel Rivière-du-Loup Riviere Du Loup
Universel Rivière-du-Loup
Hôtel Universel in Rivière du Loup
Universel In Riviere Du Loup
Hôtel Universel in Rivière du Loup
Hôtel Universel in Rivière-du-Loup Hotel
Hôtel Universel in Rivière-du-Loup Rivière-du-Loup
Hôtel Universel in Rivière-du-Loup Hotel Rivière-du-Loup

Frequently asked questions

Does Hôtel Universel in Rivière-du-Loup have a pool?

Yes, this property has an indoor pool. Pool access is from 8:30 AM–10:00 PM. The pool will be unavailable from March 17 2025 to March 30 2025 (dates subject to change).

Is Hôtel Universel in Rivière-du-Loup pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of CAD 40.24 per pet, per day. Service animals are exempt from fees.

How much is parking at Hôtel Universel in Rivière-du-Loup?

Self parking and extended parking are free at this property.

What time is check-in at Hôtel Universel in Rivière-du-Loup?

Check-in start time: 4 PM; Check-in end time: 11 PM. Late check-in is available during limited hours.

What time is check-out at Hôtel Universel in Rivière-du-Loup?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Hôtel Universel in Rivière-du-Loup located?

This family-friendly Rivière-du-Loup hotel is located near the airport, within 1 mi (2 km) of Musee du Bas St Laurent and Cegep De Riviere-du-Loup. Club De Golf De Riviere-Du Loup and Grand Portage Regional Hospital are also within 2 mi (3 km).

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Hôtel Universel in Rivière-du-Loup Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 967 out of 1719 reviews
Rating 8 - Good. 462 out of 1719 reviews
Rating 6 - Okay. 187 out of 1719 reviews
Rating 4 - Poor. 61 out of 1719 reviews
Rating 2 - Terrible. 42 out of 1719 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Fabulous staff, Clean and quiet.
Stayed 1 night in Apr 2025

10/10 Excellent

Emilie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super belle hotel
Stayed 2 nights in Apr 2025

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will go back for sure
Stayed 2 nights in Apr 2025

10/10 Excellent

Diane-Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Apr 2025

10/10 Excellent

jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super !
Stayed 3 nights in Apr 2025

10/10 Excellent

Serge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff good restaurant excellent for snowmobile
Stayed 2 nights in Mar 2025

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to book and lots of amenities, large pool and good restaurant!
Stayed 1 night in Feb 2025

10/10 Excellent

eric

Super
Stayed 1 night in Apr 2025

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the restaurant on site. The meal was very good. Very friendly staff. Clean and well appointed.
Stayed 1 night in Mar 2025

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities
Cool
Stayed 1 night in Apr 2025

10/10 Excellent

Doug

Nice place
Stayed 1 night in Feb 2025

8/10 Good

Pascale

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Property was very nice. Easy check in. Clean and quiet. The only issue is when booking at a hotel when you have a family the amenities are important. We looked for a hotel switch a waterslide and this one looked great. We arrived and they said waterslide was closed for both days due to no lifeguard. It was disappointing for my kid.
Stayed 1 night in Apr 2025

10/10 Excellent

Sienna

Liked: Cleanliness
Clean and the Spa was wonderful
Stayed 1 night in Jan 2025

10/10 Excellent

Karine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel! Lots to do!! We stayed for a night while travelling long distance and the kids loved the pool and the free arcade machines! Lots nearby for food or anything you need. I highly recommend!!
Stayed 1 night in Feb 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Only arrived late, needed a place to sleep while travelling. Room was clean and we ended up using the pool and hot tub in the morning before we departed. Would recommend but were not at the hotel more than 10 hours.
Stayed 1 night in Mar 2025

2/10 Terrible

John

Liked: Cleanliness, amenities, property conditions & facilities
Children running up and down the corridor at 10:30 was not exactly what we were hoping for after a day in the car.
Stayed 1 night in Apr 2025

10/10 Excellent

Kevin A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Mar 2025

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here numerous times and as always it was a great stay.
Stayed 1 night in Nov 2024

8/10 Good

Chantal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant and spa amazing
Stayed 1 night in Dec 2024

6/10 Okay

Karen

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
We stayed here two years ago and it was a fantastic experience with a new room in the back area by the spa. This is our second stay and the rooms are a bit dated but mainly the cleanliness was not the best. We had to move rooms since the room we were first given was right beside the elevator and was very noisy. The second room was much bigger but there was a terrible smell as soon as we walked in. The small was old pillow smell. We called the front desk and I ask for brand new pillows and linens. They accommodated right away. Overall the care of cleanliness was just not what we had the first time. That being said, the staff are very friendly, the property is lovely and quiet and the bed was quite comfortable.
Stayed 1 night in May 2025

10/10 Excellent

julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Mar 2025

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay

Great restaurant at this hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Andreja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel, second time we stayed there and would recommend it to anyone who wants to stay here on their way to east coast. Restaurant is amazing.
Stayed 1 night in Nov 2024