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Rilets Resort & Spa

4.0 star property
Family-friendly hotel with a full-service spa and free breakfast

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Photo gallery for Rilets Resort & Spa

Junior Suite, Balcony | Minibar, in-room safe, desk, blackout drapes
Superior Suite, Balcony | Minibar, in-room safe, desk, blackout drapes
Front of property - evening/night
Indoor pool
Reception

Reviews

6.4 out of 10

Popular amenities

  • Breakfast included
  • Bar
  • Room service
  • Parking included
  • Pool
  • 24/7 front desk

Room options

Available filters for rooms
Showing 6 of 6 rooms

Presidential Apartment, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
  • 130 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Economy Double Room, Balcony

Economy Double Room, Balcony | Minibar, in-room safe, desk, blackout drapes

Economy Double Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Fan
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, Balcony

Junior Suite, Balcony | Minibar, in-room safe, desk, blackout drapes

Junior Suite, Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Deluxe Double Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Fan
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, Balcony

Superior Suite, Balcony | Minibar, in-room safe, desk, blackout drapes

Superior Suite, Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Deluxe Suite, Balcony

Deluxe Suite, Balcony | Minibar, in-room safe, desk, blackout drapes

Deluxe Suite, Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

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About the neighborhood

Map
Rila Monastery, Rila National Park, Bivalarnika Area, Rila, Kyustendil, 2643

What's nearby

  • Church of Rozhdestvo Bogorodichno - 2 min walk - 0.2 km
  • Rila Monastery - 4 min drive - 3.0 km
  • St Luke’s Hermitage & St Ivan’s Cave - 7 min drive - 5.7 km
  • Saparevo Banski & SPA - 72 min drive - 68.7 km
  • Borovets Ski Resort - 101 min drive - 105.7 km

Getting around

  • Sofia Airport (SOF) - 122 min drive

Restaurants

  • ‪Хан Дяволски Води - ‬13 min drive
  • ‪Хотел и ресторант "Магията на Рила - ‬9 min drive
  • ‪Страноприемница Рила - ‬1 min walk
  • ‪Gorski Kut - ‬6 min drive
  • ‪Чайна Мальовица - ‬119 min drive

About this property

Rilets Resort & Spa

Upscale family-friendly hotel
Consider a stay at Rilets Resort & Spa and take advantage of free continental breakfast, a terrace, and a garden. Treat yourself to a massage, a facial, or a body scrub at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a playground and an arcade/game room.
Other perks at this hotel include:
  • An indoor pool and a children's pool
  • Free self parking
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • Supervised childcare (surcharge), a front-desk safe, and barbecue grills
Room features
All 76 rooms have comforts such as 24-hour room service and air conditioning, as well as perks like free WiFi and safes.
Extra amenities include:
  • Heating and fans
  • Tubs or showers, free toiletries, and hair dryers
  • Flat-screen TVs with satellite channels
  • Balconies, free infant beds, and electric kettles

Languages

Bulgarian, English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 8:00 AM–10:30 AM
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Playground
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Conveniences

  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Spa

  • Body scrubs
  • Facials
  • Manicures and pedicures
  • Massages
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Fan
  • Free cribs/infant beds
  • Heating

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms

Property is also known as

Rilets Resort Rila
Rilets Resort
Rilets Rila
Rilets Resort Spa
Rilets Resort & Spa Rila
Rilets Resort & Spa Hotel
Rilets Resort & Spa Hotel Rila

Frequently asked questions

Does Rilets Resort & Spa have a pool?

Yes, this property has an indoor pool and a children's pool.

Is Rilets Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Rilets Resort & Spa?

Self parking is free at this property.

What time is check-in at Rilets Resort & Spa?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Rilets Resort & Spa?

Check-out is at noon.

Does Rilets Resort & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Rilets Resort & Spa located?

This family-friendly Rila hotel is steps from Church of Rozhdestvo Bogorodichno and Rila Monastery. St Luke’s Hermitage & St Ivan’s Cave is 3.5 mi (5.7 km) away.

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Rilets Resort & Spa Reviews

Reviews

6.4
Rating 10 - Excellent. 6 out of 30 reviews
Rating 8 - Good. 10 out of 30 reviews
Rating 6 - Okay. 3 out of 30 reviews
Rating 4 - Poor. 6 out of 30 reviews
Rating 2 - Terrible. 5 out of 30 reviews

7.8/10

Cleanliness

6.4/10

Staff & service

5.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Manuela

Stayed 1 night in May 2022

8/10 Good

roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tourisme hôtel au top! très beau complexe parfait ! mais restauration à revoir personnel pas compétent et petit déjeuner vraiment léger. Isolé .Pas trop indiqué impossible d'aller se restaurer ailleurs car éloigné
Stayed 1 night in Sep 2019

8/10 Good

Paola

Liked: Cleanliness, property conditions & facilities, room comfort
Bien
Hotel très bien, confort. Par contre barman pas très gentil, le personnel ne parle pas anglais (!) sauf à la réception, pas de serviettes ni de sorties de bain dans nos chambres, un oubli? Lit excellent, calme, très sympa la partie spa, bon petit dej
Stayed 1 night in Aug 2019

6/10 Okay

mario

Disliked: Staff & service, property conditions & facilities
Lusso in disfacimento
Luogo splendido! Una passeggiata nel bosco lo separa dal monastero di Rila, esterno bello, interno lussuoso con opere d’arte. In giro poco personale, chiediamo un cerotto, prendono la cassetta del pronto soccorso praticamente vuota! Andiamo in stanza molto bella, ma manca il frigo! Lo scompartimento adibito vuoto! C’è il Bollitore ma ne zucchero ne caffè o te! Andiamo al centro benessere: bellissimo , peccato che l’Hamman non funzionava, la stanza di ghiaccio nemmeno così come l’idromassaggio nella piscina. Comunque sauna e bagno turco attive. Non c’era comunque nessun addetto. Colazione minimal. In sintesi bel posto ma merita maggiore manutenzione ( presenti anche parrucchiere chiuso, nightclub chiuso etc..)
Stayed 1 night in Aug 2019

6/10 Okay

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Naturaleza y monasterio
La habitación enorme y el baño muy pequeño, le falta mampara para que no se inunde todo. Lo peor el desayuno, muy malo para esa categoria de hotel.
Stayed 1 night in Aug 2019

4/10 Poor

Mary, Brisbane, Australia

Disliked: Amenities, property conditions & facilities
This property is in need of lots of maintenance. Eg stair nosing were loose in many parts of the building, stains on the carpets in the eating areas. The bed in the double room had a bottom sheet that was unable to be tucked in so landed up sleeping on the mattress cover. How many other people have slept on this mattress cover??? Location excellent.
Loose stair nosings on treads
As anove
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Old hotel. Not clean. Kind staff. Children were not comfortable on the sofa bed.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Need more visible signs at the main road to show where to turn if GPS stop working The road to the hotel is horrible and dark.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A complete disaster, most windows had the glass broken, missing tiles in the pool, half of the spa were out of service, slow and awful customer service, the food at the restaurant was at best ok though the price were inflated. The whole place was a rip off for the price we paid...
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
近里拉修道院的桑拿酒店
酒店設施齊全，就係里拉修道院附近，可步行前往。服務很好，忘帶雨傘，員工都借給我們，我們入住是淡季，可以延遲退房。有室內泳池，有桑拿，而且房費便宜，非常好。
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolle Lage im Rilatal
Angenehmer Empfang sehr gutes Essen obwohl schon spät, gute Betten schönes Bad. Frühstück in Ordnung Lage zum Kloster ein Traum
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Le déjeuner est tiède. Il n'y a pas de chaises sur le balcon. Le lit king est composé de deux petit matelas. Section SPA non finie. Femme de ménage aux 2 jours dans la chanbres. Pas de réfrégirateur. Pas de fenêtre vers l'extérieur exceptée la petite porte vitrée du balcon.
Stayed 2 nights in May 2019

2/10 Terrible

Verified traveler

Stayed 1 night in May 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2019

10/10 Excellent

Dobrin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Hôtel à déconseiller
Service médiocre. Chambre pas dispo à 14h comme annoncé car pas prête. On nous demande de patienter. Au bout d'une heure on s'inquiète, la personne nous avait oubliés. Pas de papier toilettes dans la sdb, on en demande à l'accueil la personne nous dit qu'on va nous en apporter, on attend toujours. La douche qui fuit. Au restaurant, on passe commande, le plat de Mr n'est pas disponible, il en choisit un autre. La serveuse revient 10min plus tard pour nous dire que mon plat n'est pas non plus disponible. Je change mais ne prends pas le même que Mr. On se retrouve 30 min plus tard avec le même plat, que ni l'un ni l'autre n'avons commandé, et vraiment pas terrible pour le prix. 2h pour 2 escalopes... Petit dej buffet pas extraordinaire, une seule machine à café pour beaucoup trop de monde. Bref un hôtel plein de prétentions mais rien ne suit derrière. On déconseille vraiment.
Stayed 1 night in Apr 2019

8/10 Good

elizabeth J

Liked: Property conditions & facilities, room comfort
Beautiful hotel, terrible breakfast service.
Stayed 1 night in Apr 2019

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fedt hotel i bjergene
Fedt hotel ved Rila klosteret! Dejlige værelser med fantastisk udsigt. Morgenmad var dog desværre spartansk.
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Apr 2019

2/10 Terrible

JD, Washington, DC

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible construction. Terrible staff. Terrible experience.
Stayed 1 night in Mar 2019

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, room comfort
Not a 4 star hotel.
Unpolite staff. Unregulated parking at the hotel. Cold and poor quality dinner. The reality is far away than the advertised materials.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019