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"The staff is wonderful, the room was clean and spacious. Just a quick walk to the "

"The hotel was great and clean. Staff were very welcoming, helpful, and kind. We received a couple of restaurant suggestions in the area when we asked for a more local experience. We were also given a quick guide on what to see around the city. Overall great experience."

"gorgeous , great location with an excellent excellent customer friendly staff"

"This hotel was charming and beautiful. It was in a great location. Walkable to many sites. This hotel was maintained and very clean. Our room was a spacious room with a living area and a bedroom. There was a malfunction lock on our bathroom door that caused me to get locked in the bathroom for nearly an hour. My husband had already fallen asleep when I took a shower and could not unlock the door. I locked it to try to keep it from opening. My husband did wake up after I knocked loud enough and he went to get assistance from the hotel. A staff member had to use a screwdriver to turn the lock mechanism from the hallway side, which unlocked the bathroom door. That 3rd floor bathroom door lock should be replaced. I had my phone charging in another room, it was a very cold night, a fire hazard, and no way to get help if I was alone. There was the police gathered in front of the hotel plaza downstairs that I could see from the bathroom window that I was considering to yell for help if I could not get out. "

"Best location, you can walk everywhere. There’s a parking garage next to the hotel. Staff is kind and helpful. Rooms are large for European standard. Breakfast is delicious. We loved our staying in Lungarno Hotel."

"What a dreamy place to be! A destination in its own right. "

"Great location, amazing staff and well served breakfast"

"Staff went above and beyond. Nicest people in Florence. "

"Free parking inside and a 15-minute walk to Ponte Vecchio"