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The City Hotel & Suites

3.0 star property
Relax by the pool or explore historic Rethymnon's charming streets just steps away.

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Photo gallery for The City Hotel & Suites

Executive Suite | Terrace/patio
Lobby sitting area
Superior Suite | Premium bedding, in-room safe, desk, blackout drapes
Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers
Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Laundry
  • Pool
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Junior Suite

Junior Suite | Premium bedding, in-room safe, desk, blackout drapes

Junior Suite

Highlights

Balcony
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite

Superior Suite | Premium bedding, in-room safe, desk, blackout drapes

Superior Suite

Highlights

Balcony
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Executive Suite

Executive Suite | Terrace/patio

Executive Suite

Highlights

Balcony
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

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About the neighborhood

Map
24 Dimokratias, Rethymno, Crete, 741 00

What's nearby

  • Rethymnon Town Hall - 4 min walk
  • Rethymnon Venetian Port - 10 min walk
  • Rimondi Fountain - 12 min walk
  • Fortezza Castle - 16 min walk
  • University of Crete - 7 min drive

Getting around

  • Nikos Kazantzakis Airport (HER) - 72 min drive

Restaurants

  • ‪Nobull Bistro Bar - ‬6 min walk
  • ‪Koi Sushi Bar - ‬6 min walk
  • ‪Cs - Cafeshop - ‬5 min walk
  • ‪Vivliothiki Cafe - ‬6 min walk
  • ‪La Farina - ‬5 min walk

About this property

The City Hotel & Suites

Hotel near Rethymnon Town Hall
Located close to Rethymnon Venetian Port and Rimondi Fountain, The City Hotel & Suites provides a poolside bar, a terrace, and dry cleaning/laundry services. Free in-room WiFi and a snack bar/deli are available to all guests.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
  • Express check-in, an elevator, and concierge services
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at The City Hotel & Suites offer thoughtful touches such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 42-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, balconies, and refrigerators

Languages

English, German, Greek

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 8:30 AM–10:30 AM: EUR 8 per person
  • 1 poolside bar
  • Room service available

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • Elevator

More

  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

Outdoor space

  • Balcony

More

  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, front desk (limited hours), private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 1.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 5.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 8 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Property Registration Number 1106832

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 9:00 AM to 9:00 PM

Property is also known as

The City & Suites Rethymnon
The City Hotel & Suites Rethymnon
The City Hotel & Suites Hotel Rethymnon
The City Hotel & Suites Hotel
The City Hotel & Suites Hotel
The City Hotel & Suites Rethymno
The City Hotel & Suites Hotel Rethymno

Frequently asked questions

Does The City Hotel & Suites have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–9:00 PM.

Is The City Hotel & Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at The City Hotel & Suites?

Self parking is free at this property.

What time is check-in at The City Hotel & Suites?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.

What time is check-out at The City Hotel & Suites?

Check-out is at 11:00 AM.

Does The City Hotel & Suites provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is The City Hotel & Suites located?

Situated near the beach, this hotel is within a 15-minute walk of Rethymnon Town Hall, Rethymnon Venetian Port, and Town Beach. Rimondi Fountain and Fortezza Castle are also within 1 mi (2 km).

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The City Hotel & Suites Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 34 out of 47 reviews
Rating 8 - Good. 12 out of 47 reviews
Rating 6 - Okay. 1 out of 47 reviews
Rating 4 - Poor. 0 out of 47 reviews
Rating 2 - Terrible. 0 out of 47 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here!!! It was in such a great location, amazing breakfast, walkable to everything and rooms were cozy and clean! Staff is so so friendly and helpful, really can’t say enough great things, would stay again.
Stayed 3 nights in Sep 2024

10/10 Excellent

shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful and kind hotel was a very pleasant room was excellent shower was great location for beach and the old town are ideal would definitely stay here again. Thanks to all the staff for making are stay so very welcoming.
Stayed 10 nights in Jun 2024

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in nice town
Close to town, nice hotel. Reception lady very welcoming and helpful.
Stayed 1 night in May 2023

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
HIGHLY RECOMMENDED! Wonderful service; fabulous breakfast and lovely staff: the best.
Stayed 3 nights in May 2024

8/10 Good

Cem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very small room, but very clean. Staff was so nice and helpful. Would recommend again!
Stayed 4 nights in Jul 2024

8/10 Good

Pierfrancesco

Liked: Cleanliness, staff & service, property conditions & facilities
Nice structure, clean and comfortable rooms. Irini is really nice and has been very kind in helping us to find good beaches and restaurants. Thanks! Pier
Stayed 2 nights in Aug 2024

10/10 Excellent

Christine

Liked: Cleanliness, property conditions & facilities, room comfort
Roaming in Crete
Lovely quiet modern hotel. Staff excellent and friendly Pool superb, but surrounding buildings compromise full sun. Walking distance to waterfront beaches and restaurants and Old Town.
Stayed 2 nights in May 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is the perfect place for couples young and not so young,it's spotlessly clean, a warm welcome every time you enter by a lovely lady who has time to have a conversation.The breakfast is worth setting you up for the day really fantastic.Irenei who is responsible for organising the breakfast, also reception, organising taxis, is a wonderful young lady very competent snd super friendly personality. We had a fabulous holiday and woulc have no hesitation in recommending this gem of an hotel.
Stayed 9 nights in Aug 2024

10/10 Excellent

Mahdiyyah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel ever. The hotel staff were extremely kind and helpful. They were so patient and understanding. The location is perfect. Just a 15-20 min walk to the old town. Literally at 12 min walk to the beach and all the bars, restaurants and clubs. The best staff and the best location. It was clean and the pool was lovely. Thank you, we love and miss you.
Stayed 5 nights in Jun 2024

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
From the very start till the time we checked out, the staff were very welcoming and attentive to our needs. The hotel was of high quality and the rooms were modern and spacious. The pool was an added bonus. The hotels location is within 5 mins walk to the restaurants and bars and only a 10 min walk to the beach. Overall we had the perfect stay and will 100% be re-visiting in the future.
Stayed 7 nights in Jun 2023

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at The City Hotel and Suites was amazing. Great location and a very clean hotel. The staff were absolutely incredible and truly made our stay memorable. Alexander, at reception, was very knowledgeable and helpful. He gave us great recommendations for our stay in Crete, which made planning our trip incredibly easy. All the staff were very kind and accommodating, from before our arrival, throughout our stay. I would highly recommend
Stayed 5 nights in Jul 2022

10/10 Excellent

Adegone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property owner and staff were super friendly,accommodating.Willing to provide a list of places to see and do.You are minutes to the main Center and the old city.There is a supermarket for your convenience should it be needed.The hotel is fairly new, clean and parking is available.Our first visit to Crete and Rethymno is a fantastic town.Lots to see,eat,and drink.I would re visit and check into this establishment again.Thank you to the staff of The City Hotel and Suites.Travellers from Canada.
Stayed 12 nights in May 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice small hotel approx 10-15 mins walk from the beautiful Rethymno old town. There was parking immediately outside the hotel which we managed to get a space in most times but is also alternative parking available nearby if not. The room and communal spaces were all very modern and very clean. The pool looked very nice but we didn't get time to go for a swim during our stay unfortunately.
Stayed 4 nights in Aug 2022

10/10 Excellent

Frank en Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel op loopafstand van Old Town. Zeer vriendelijk personeel. Nette kamer met klein koelkastje, senseo apparaat en waterkoker.
Stayed 3 nights in Oct 2024

10/10 Excellent

PAOLO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception sorridente
Bell hotel Super sorridenti e gentili la ragazza e signora all ingresso. Parcheggio su strada 4 posti, pochi in alta stagione. Piscina davvero piccola e sempre in ombra. 10 minuti a piedi dal mare e dal centro
Stayed 2 nights in Oct 2024

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolle Unterkunft mitten in Chania. Direkt neben dem Busbahnhof. Hochwertige Einrichtung. Leise. Sehr nettes Personal.
Stayed 2 nights in Sep 2024

10/10 Excellent

STEPHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super ! A recommander...
Hôtel au calme à 10 mn a pied du centre, avec sa vie animée. Petite structure de 16 chambres sur 4 etages. Moderne et propre. Personnel aux petits soins. Très bonne ambiance. Bon petit-déjeuner buffet pour 10 euros Quelques places de stationnement devant l'hotel. Un super séjour !
Stayed 3 nights in Aug 2024

8/10 Good

Henning

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tur til Rethymno
Bra lokasjon, lite rom med balkong inn mot basseng i bakgård. Det finnes suite med bedre utsikt mot byen som er noe å vurdere. Vennlig og renslig hotellansatte, anbefaler hotellet om man vil bo sentralt. Frokost var noe for smått for 10euro per person, samboer og jeg kjøpte like billig frokost ute på restaurant alle dager
Stayed 5 nights in Jul 2024

10/10 Excellent

Ingunn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with fantastic hospitality
Amazing hotel in the city centre of Rethymno! New and fresh design, excellent rooms, nice seating areas at the pool and lobby, impeccable cleaning - and first and foremost: Such a nice hospitality! We truly felt like they were happy to see us every day, always big smiles and excellent service to any requests we had. Special shoutout to the wonderful Eleni who we really felt became a friend through our stay! We will definitely be back:)
Stayed 14 nights in Aug 2023

10/10 Excellent

Rudi Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Meget bra på alle punkter.
Koselig, moderne hotell, bare minutters gange fra gamlebyen. Kjempegod service, hit kommer jeg gjerne tilbake.
Stayed 2 nights in May 2023

8/10 Good

Jörg Axel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Familiengeführtes kleines Hotel, neu, sauber und modern. Die Klimaanlage arbeitet abs. ruhig, der Balkon ist für 2 Personen völlig ausreichend (leider ohne Sonnenschutz). Die Umgebung ist ruhig, die Lage aber dennoch sehr gut und das Zentrum der Altstadt innerhalb 15 Min. fussläufig zu erreichen. Das Frühstück ist ebenfalls reichlich mit der Möglichkeit im Freien zu frühstücken.
Stayed 13 nights in Sep 2022

10/10 Excellent

jacopo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
grande
Stayed 2 nights in Jul 2022

8/10 Good

Elsebeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejligt ophold
Dejligt hotel. Meget centralt og behagelig personale. Kan anbefales!
Stayed 2 nights in Oct 2021

8/10 Good

sebastien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Sep 2021