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"Clean and comfortable. The shower was separated from toilet which was ideal. Also had bathtub. Amenities used in the hotel was to notch. Location of hotel was convenient to everything but needed. Highly recommended."

"Excellent services from reception to morning breakfast. "

"Simply beautiful and a well trained staff"

"Nice and clean. Japanese business hotel style "

"Nice staff"

"Great location, walkable distance to many famous landmarks: Taichung Train Station, Miyahara store, Taichung City Hall. It is close to lots of good eateries, restaurants, and milk tea stores. At the corner, there is a bakery that we highly recommend; it has excellent sandwiches and is always crowded. The reception staff is very helpful. The reception area is welcoming with some snacks and a warm delicious date drink. We got Room 715. It is of decent size and has a balcony. Due to some mistakes from Expedia, we had some confusion about the room that was assigned to us. We are grateful that Steven at the reception desk worked hard with his manager Derek to resolve the issue. The hotel does not have breakfast. We appreciate having a Nespresso machine in the room. In addition, Nespresso capsules, snacks, and soft drinks are provided daily. There is no laundry facility. But across the street, there is a 24 hour self-service laundromat."

"This is one of the best hotels I have ever stayed in, that it's in Taiwan, where expectations of hotels is low makes that even more impressive! The hotel itself is on is Ita Thao side of Sun Moon lake, which in my opinion is the better side. We didn't like the Main side as much. You step out the door pretty much onto the main road with all the street food vendors for snacks/breakfast/lunch/dinner. As they shut up by 7pm it doesn't disturb you in the evening. The food on the road is great and very cheap. The staff were fantastic and super helpful with great english. The hotel had a lovely bar you could sit in and get a beer or a cocktail in the evening. The executive club on the roof had incredible views of the lake and lovely drink and food options. Our room was one of the best and most high tech rooms I have ever stayed in as well as super clean. Free mini bar too. The hot and cold spring tubs we used every day and I even started to enjoy the cold tub! The only complaint would be that the room was so high tech with the lights and curtains that it was hard to work out which light switches did what and there was no setting to just have a single side lamp on for reading. The gym had really good new Matrix kit, but I would have preferred not to be able to hear the yells from the Sports bar side while working out as it felt a bit intimidating as well as annoying. A more robust soundproofed partition would be better. Overall and excellent hotel though."

"Very comfortable room with a large balcony. Very best view of the lake. Both breakfast and dinner were delicious. All staff are very polite and friendly. It was one of the best experiences our family ever enjoyed."

"It was a great stay. Staff was very accommodating. Will recommend this hotel"