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"Overall a very comfortable stay here. Its a great location. Near to the tram and bus terminal. Public bath is the real reason for booking this hotel. There are complimentary ramen, ice pops and probiotic drink. Staff are helpful too. "

"We got new building & got 13th floor / 14th Nice view & new room, not so big room but enough space Bit tight bathroom but we managed it Free breakfast !! Excellent, appreciated Check in / out by machine but staff was always helpful "

"Nice room, modern facilities, good lift, free laundry, free sweets, coffee, toothbrush, comb etc at front desk, microwave on each floor. Free wifi, good location next to streetcar/tram, seven eleven next door. Only strange thing was on check in the staff wanted to try get us to up grade. The room was very small with not much space to move around in or put luggage in, the upgraded room was not much bigger but quite a lot more expensive."

"Our room was huge and even had a huge hinoki bathtub! It was very comfortable stay. The breakfast buffet was amazing. It offered so many choices of local food of Nagasaki. The view from the restaurant was amazing too. "

"It was clean "

"Wonderful stay!"

"Our bed sheets had dry old blood stains. We had to ask staff to change it as they miss it. "

"A fantastic hotel staff very friendly and a great place to stay "

"Staff very friendly and helpful. "